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Al Bustan Palace, a Ritz-Carlton Hotel

5.0 star property
5-star beachfront resort with 5 outdoor pools

Choose dates to view prices

Photo gallery for Al Bustan Palace, a Ritz-Carlton Hotel

Aerial view
Premium bedding, down comforters, Select Comfort beds, minibar
Lobby sitting area
Property grounds
Private beach, sun loungers, beach umbrellas, beach towels

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
PO Box 1998, Muscat, 114
  • Muttrah Corniche
    ‪11 min drive‬
  • Muttrah Souq
    ‪13 min drive‬
  • Qantab Beach
    ‪16 min drive‬
  • Muscat (MCT-Muscat Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Balcony, Garden View

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Mountain View

Premium bedding, down comforters, Select Comfort beds, minibar

Executive Suite, 1 King Bed, Balcony, Mountain View

  • 80 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Sea View

Premium bedding, down comforters, Select Comfort beds, minibar

Executive Suite, 1 Bedroom, Sea View

  • 80 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Sea View

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Balcony, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ground Floor

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Ground Floor

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Family Suite, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed

  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, Sea View

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room, 2 Single Beds, Balcony, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Ground Floor

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room, 2 Single Beds, Ground Floor

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom, Sea View

Premium bedding, down comforters, Select Comfort beds, minibar

Executive Suite, 1 Bedroom, Sea View

  • 80 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Balcony, Resort View

Junior Suite, 1 King Bed, Balcony, Resort View

Junior Suite, 1 King Bed, Balcony, Resort View

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Mountain View

Premium bedding, down comforters, Select Comfort beds, minibar

Executive Suite, 1 Bedroom, Mountain View

  • 80 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Balcony, Garden View

5 outdoor pools, pool umbrellas, sun loungers

Deluxe Room, 2 Single Beds, Balcony, Garden View

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Mountain View

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room, 2 Single Beds, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking, Sea View (Balcony)

Presidential Suite, 2 Bedrooms, Non Smoking, Sea View (Balcony) | Living room

Presidential Suite, 2 Bedrooms, Non Smoking, Sea View (Balcony)

  • 300 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms, Mountain View

Premium bedding, down comforters, Select Comfort beds, minibar

Presidential Suite, 2 Bedrooms, Mountain View

  • 300 sq m
  • Mountain view
  • Sleeps 5
  • 2 Double Beds

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About the area

Muscat

Beachside getaway.You'll be steps from Al-Bustan Palace and within a 10-minute walk of Al-Bustan Roundabout with a stay at this Al-Bustan resort. Also, Marina Bandar Al Rowdha is within 2 miles (3 km) and National Museum of Oman is within 6 miles (10 km).
View more Resorts in MuscatOpens in a new window

What's nearby

  • Marina Bandar Al Rowdha - 4 min drive - 3.4 km
  • Al Alam Palace - 10 min drive - 7.7 km
  • Muttrah Corniche - 11 min drive - 9.3 km
  • Muttrah Souq - 13 min drive - 14.4 km
  • Qantab Beach - 16 min drive - 11.4 km

Getting around

  • Muscat Intl. Airport (MCT) - 37 min drive

Restaurants

  • ‪Karak Tea - ‬6 min drive
  • ‪Sultan's Burger - ‬6 min drive
  • ‪Zuka Restaurant & Pool Bar - ‬14 min drive
  • ‪The Atrium Tea Lounge - ‬3 min walk
  • ‪breakfast@Samba - ‬16 min drive

About this property

Al Bustan Palace, a Ritz-Carlton Hotel

5-star beachfront resort with 5 outdoor pools
Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Al Bustan Palace, a Ritz-Carlton Hotel you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking and valet parking are free.

This 5-star Muscat resort is smoke free.

  • 1 building
  • 250 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 756 sq m of conference space
  • Built in 1985
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
Al Bustan Palace, a Ritz-Carlton Hotel offers 250 accommodations with minibars and safes. Rooms open to balconies. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the resort's full-service spa, Al Bustan Palace Spa by The Ritz-Carlton. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Russian, Spanish

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Property amenities

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: OMR 16.27 for adults and OMR 7.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor tennis courts
  • 5 outdoor pools
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Grab bar in bathtub (33 inches high)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels

Bedroom

  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property has separate beaches for men and women. The women's beach is under construction and unavailable for use until further notice.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately OMR 16.27 for adults and OMR 7.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Al Bustan
Al Bustan Palace
Al Bustan Palace Ritz-Carlton Hotel Muscat
Al Bustan Palace Ritz-Carlton Muscat
Al Bustan Ritz-Carlton Hotel
Bustan Palace
Al Bustan Palace Ritz-Carlton Hotel
Al Bustan Palace Ritz-Carlton
Al Bustan Palace a Ritz Carlton Hotel
Al Bustan Palace, a Ritz-Carlton Hotel Resort
Al Bustan Palace, a Ritz-Carlton Hotel Muscat
Al Bustan Palace, a Ritz-Carlton Hotel Resort Muscat

Al Bustan Palace, a Ritz-Carlton Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 280 out of 375 reviews
Rating 8 - Good. 66 out of 375 reviews
Rating 6 - Okay. 17 out of 375 reviews
Rating 4 - Poor. 9 out of 375 reviews
Rating 2 - Terrible. 3 out of 375 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

charles

Stayed 1 night in Feb 2025

10/10 Excellent

charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best resort I've ever been to in my life.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mihails

Travelled with family
Stayed 5 nights in Feb 2025

10/10 Excellent

Mihails

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Indrek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness
amazing
Stayed 6 nights in Feb 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was divine, pool amenities & spa outstanding!
Stayed 3 nights in Jan 2025

8/10 Good

Cathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time here but had a few issues. The good: First off, the hotel and grounds are stunning. Truly it’s out of a movie! The lobby is really breathtaking. The rooms were very clean and housekeeping was great. They provided a lot of bottled water which is so appreciated. The breakfast buffet was just fine-typical buffet in this area and the place you eat is beautiful. The pool bar had good food. Our issues were with the high cost of food and an event that led to having to make a noise complaint. It’s an RC hotel, so the price was perhaps to be expected but everything is SO high. And the night we stayed, a wedding began at 3 and blasted music right by our room until 10. Management did offer some compensation, which we appreciate, but only after complaining. Not sure what the other guests who also were paying hundreds a night did. The staff was pleasant but not friendly. Overall, I would recommend but maybe just one night to experience it.
Stayed 2 nights in Jan 2025

8/10 Good

Jahin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is incredible, the lobby is amazing and the amenities are brilliant. We were lucky enough to get upgraded at check in so our room was perfect as we had instant access to the pool. The staff was brilliant as well and it’s a brilliant place to stay if you plan on relaxing at the beach and just swimming. However, there’s nothing around the area in the hotel. You can’t walk anywhere as the hotel is in a secluded place and trying to get a taxi is difficult especially during the evening. If you’re not a fan of the food in the restaurants at the hotel, you’re only option is to order food in.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tino

Stayed 2 nights in Dec 2024

10/10 Excellent

Rajnish, Penn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

reefat

Reception staff were helpful. Signage was poor. Service at breakfast was poor. When I asked for service I was told to go to the chef as it would be easier which I thought was rude. Room wasn’t cleaned until the afternoon. Appreciated request for early check in. The steps in the lobby are a hazard. May consider a hand rail to alert guests that there are steps they need to navigate.
Stayed 3 nights in Nov 2024

8/10 Good

anoop

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Victoria Gertrude

Stayed 8 nights in Oct 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and brilliant spa. Very relaxing, great food and a wonderful team looking after you!
Stayed 9 nights in Nov 2024

10/10 Excellent

Daren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I stayed at in Oman. Attentive staff (thank you for the upgrade!), incredible breakfast buffet, great gym & other amenities. Mountain view from the room terrace was very beautiful. Look forward to coming back for a longer stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Autumn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property !
Stayed 1 night in Mar 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely PERFECT!!
Stayed 2 nights in Mar 2024

8/10 Good

Rehab

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and naturally beautiful
Stayed 2 nights in Feb 2024

10/10 Excellent

andrea

Travelled with partner
Liked: Cleanliness, amenities
welcome and check in was horrible, one picks the rirz because of the magic it brings along, this stay started off horribly. i wanted to turn around and leave instantly. however, the staff listened to how unhappy i felt and made the rest of our stay magical as expected. other than that, the ritz is the ritz, amazing room, food, views, and after being disappointed in the beginning a lot of attention to detail in the end.
Stayed 1 night in Jan 2024

8/10 Good

Shruthi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an impressive hotel. We had a special request related to arriving hours before official check in and the hotel was very accommodating

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and the cleanliness of the property. Friendly staff.
Stayed 4 nights in Nov 2023

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, especially the grounds and views were amazing! 10/10! The hotel has a beautiful pool view, ocean view and mountain view! The rooms were beautiful and kept well. The staff would not let you lift a finger. I had a late flight and I was allowed a 3pm check out at no cost! I did come across some amazing staff that went above and beyond, extremely inviting and friendly and I would like to mention by name: Fajrul and Zablon from the outside pool bar and restaurant which was my fave place.. and Blaise who was our waiter who never stopped smiling at the 1st floor restaurant and the lovely Manval (names could be spelled wrong) from the same restaurant were so accommodating and warm… oh and that restaurant had the best buffet I had ever been to! So much variety.. just a great experience. I hope to be back one day.
Stayed 2 nights in Nov 2023