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"Excellent staff as they try here to please and all my request were immediately met. Property is old but it’s kept clean enough. It’s a $25.00 a nigh ... " More

By a verified traveller on Wed 29 Jan 2020

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Hotel Description

Hotel perfectly located for exploring Naga

Heart of Naga

You'll find SM City Naga and Naga Metropolitan Cathedral within a 15-minute walk of this Naga hotel. Robinsons Place Naga and Bicol Medical Center are also within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free cooked-to-order breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center, laundry service, and airport shuttle. A restaurant, a 24-hour front desk, and a snack bar/deli are also provided.

Family Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Eurotel Naga ratings based on 4 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Eurotel Naga

Everyone (1) Couples (2) Family (1)
2 out of 5
I have stayed here numerous times... a new manager just took over and she runs this hotel horribly. She no longer allows any upgrades even for long time loyal guests! She has stopped a guest “laundry” service that was very appreciated in the past. Now, as of March 14, 2020, I see they have greatly increased their room prices!! At $24.00 the place was bearable, at $40.00 as it sits now, is a total ripoff!! Terrible food, old worn sheets with no mattress pad, disgusting!! For $40.00 starting price, I’d be looking elsewhere, I know I will!!

Posted by , from Naga City on 15 Mar. 2020

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4 out of 5
Excellent staff as they try here to please and all my request were immediately met. Property is old but it’s kept clean enough. It’s a $25.00 a night hotel and it’s good at that price. I stay here several times a year. Breakfast is fair but for free it’s eatable.

Posted by on 29 Jan. 2020

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1 out of 5
The entrance smelled really bad but looked decent enough. The property as a whole was not as nice as expected. I booked 2 family suites and a studio. The family suites were ok. I ended up staying in the studio which was not up to par. I had to look at 4 rooms before I finally settled on one that was acceptable. By acceptable, I mean it had the least amount of black mold in the shower and lime scale on the shower head. Even then the sheets were stained and needed to be changed. But what got me the most was I got double-charged because the website glitches and booked me for the following day even though I made a same day reservation. I went back and forth with Travelocity and Eurotel and neither would offer me a refund, claiming they had to get approval from the other party all the while eating up my minutes on my international travel plan I paid extra for. And I was calling for over an hour and even went to the front desk and called in front of them. Needless to say, I am not staying here or using Travelocity to book accommodations especially when traveling abroad. You definitely get what you pay for. The breakfast was scant and poorly cooked as well. Worst customer service experience of my life!

Posted by on 23 Jan. 2020

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4 out of 5

4 night stay

Pros: Location, value for price
Cons: Guest should be given 2 room keys, not only 1.
Overall a good experience. Centrally located, which makes it convenient to many places but also a little on the noisy side. Not easy to to get in/out of from parking lot due to proximity to main road. I did not like the idea of being given only 1 room key. Very inconvenient. On more than one occasion we left the door open just to avoid waking someone up in order to open the door. If both people leave the room, both either must return at the same time or make arrangements for the one with the key to be back first.

Posted by , from US on 1 Mar. 2018

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Property Features

Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. The business-friendly Eurotel Naga also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Self parking is free. This Naga hotel is smoke free.

  • 83 guestrooms or units
  • Meeting rooms
  • Built in 2013
  • Cooked-to-order breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Eurotel Naga offers 83 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually decorated. LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast daily from 6 AM to 10 AM.

Onsite venue - This restaurant specializes in international cuisine.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 850 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

  • No cribs (infant beds) available
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free 12
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 350 per vehicle (roundtrip)
  • Rollaway bed fee: PHP 850 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eurotel Centro
  • Eurotel Centro Hotel
  • Eurotel Centro Hotel Naga
  • Eurotel Naga
  • Eurotel Naga Centro
  • Eurotel Naga Hotel
  • Eurotel Naga Naga
  • Eurotel Naga Hotel
  • Eurotel Naga Hotel Naga

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.