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4.2 out of 5

"Aaron who worked at the bar was so amazing! Kind, hard working and really made us feel welcome. " More

By a verified traveller on Wed 04 Mar 2020

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Hotel Description

3.5-star guestrooms with free WiFi

In Napa

Within 2 miles (3 km) of this Napa hotel, you'll find Alston Park and Trefethen Family Vineyard. Andretti Winery and Scientopia Discovery Center are also within 3 miles (5 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. There's an outdoor pool on site, and a 24-hour front desk and dry cleaning are also provided.

Free WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 115 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Premium bedding, coffee/tea makers, and free weekday newspapers are also available. Housekeeping is available on request.

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$147* Per night/room 19 Jan. - 20 Jan.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Indigo Napa Valley ratings based on 10 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Indigo Napa Valley

Everyone (5) Couples (1) Family (4)
5 out of 5
Aaron who worked at the bar was so amazing! Kind, hard working and really made us feel welcome.

Posted by on 4 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by Front Desk

Feb 24, 2020 by Front Desk Dear Anonymous, It's a delight to know how much you enjoyed your stay with us. We truly appreciate the excellent rating you awarded us and hope you welcome you back to Hotel Indigo soon.

5 out of 5

Posted by on 10 Feb. 2020

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Comment from Hotel Management

11 Feb. 2020 by Front Desk

Dear Anonymous, Thank you so much for staying with us. We are extremely grateful for your kind review and excellent score. We look forward to having you stay with us again!

4 out of 5
The location was great and the gazebo by the pool is an awesome place to hang out

Posted by on 2 Feb. 2020

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Comment from Hotel Management

2 Feb. 2020 by Front Desk

Dear Annonymous, Thank you so much for staying with us. We are extremely grateful for your kind review and excellent score. We look forward to having you stay with us again!

5 out of 5

Posted by on 25 Nov. 2019

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Comment from Hotel Management

25 Nov. 2019 by Front Desk

Dear Anonymous, It's a delight to know how much you enjoyed your stay with us. We truly appreciate the excellent rating you awarded us and hope you welcome you back to Hotel Indigo soon.

4 out of 5

Posted by on 13 Sep. 2019

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Comment from Hotel Management

17 Sep. 2019 by Front Desk

Dear Anonymous, Thank you for staying at Hotel Indigo and for sharing your review. It's a delight to know how much you enjoyed your stay with us. We truly appreciate the excellent rating you awarded us and hope you welcome you back to Hotel Indigo soon

5 out of 5

Posted by on 25 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by Front Desk

Dear Anonymous, Thank you for staying at Hotel Indigo and for sharing your review. It's a delight to know how much you enjoyed your stay with us. We truly appreciate the excellent rating you awarded us and hope you welcome you back to Hotel Indigo soon.

4 out of 5
I absolutely loved everything about the hotel! The staff! Cleanliness! Beautiful and calming decor!!! Excellent place to stay

Posted by on 22 Aug. 2019

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Comment from Hotel Management

22 Aug. 2019 by Front Desk

dear Anonymous, Thank you for staying at Hotel Indigo and for sharing your review. It's a delight to know how much you enjoyed your stay with us. We truly appreciate the excellent rating you awarded us and hope you welcome you back to Hotel Indigo soon

4 out of 5
Location was great for our Napa visit. The bar closed at 9pm, too early.

Posted by on 17 May 2019

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Comment from Hotel Management

20 May 2019 by Front Desk

Dear Anonymous, Thank you for staying at Hotel Indigo and for sharing your review. It's a delight to know how much you enjoyed your stay with us. We truly appreciate the excellent rating you awarded us and hope you welcome you back to Hotel Indigo soon

2 out of 5
Power goes out for hours, water leaking from the ceiling. Buckets and towels all over the floor catching the water leaks. Straight out of a horror movie.

Posted by on 27 Feb. 2019

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Comment from Hotel Management

4 Mar. 2019 by Front Desk

Dear Anonymous, Thank you for taking the time to share your experience with us at Hotel Indigo. Please know that we take our guest' feedback very seriously and that your comments have been shared with our team for further review. it's my sincere hope that you will consider a return visit so we can provide you with an experience more reflective of our highest standards

4 out of 5

Great value for the stay and location

Pros: Great value in a nice hotel and great location for access to all of Napa Valley centrally
Cons: Restaurant staff is still working to get all of the back of the house in order
Wife and I decided on short notice to book a trip and ended up with a great property at Hotel Indigo! The hotel has undergone a lot of changes and they did a nice job converting it to the Hotel Indigo! Staff were great at front desk and in the restaurant

Posted by , from Grapevine, TX on 26 Feb. 2018

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Comment from Hotel Management

3 Mar. 2018 by Melanie

Thank you for staying with us at the Hotel Indigo, we are happy you enjoyed our accessible location to the Napa Valley. As well as, our room upgrades due to our recent renovation. We hope you stop by again soon!

About the Hotel Indigo Napa Valley

Location 4195 Solano Avenue, Napa, CA 94558

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. An outdoor pool, multilingual staff, and concierge services are also featured at the business-friendly Hotel Indigo Napa Valley. Free self parking is available. This 3.5-star Napa hotel is smoke free.

  • 115 guestrooms or units
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: San Francisco Intl. Airport (SFO) (99.2 km / 61.6 mi)
  • Parking: Free self parking

Room Amenities

Hotel Indigo Napa Valley offers 115 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Napa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Indigo Napa Valley
  • Ivy Hotel Napa
  • Best Western Premier Ivy Hotel Napa Valley
  • Best Western Premier Ivy Hotel Napa
  • Hotel Indigo Napa Valley Napa
  • Hotel Indigo Napa Valley Hotel
  • Hotel Indigo Napa Valley Hotel Napa
  • Ivy Napa

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.