The Capitol Hotel Downtown, an Ascend Collection Hotel

3.0 star property
Hotel near Tennessee State Capitol in Nashville

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Photo gallery for The Capitol Hotel Downtown, an Ascend Collection Hotel

Lobby
Interior
Standard Room, 2 Queen Beds, Non Smoking
Fitness facility
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Parking available
  • Laundry

Explore the area

View in a map
711 Union Street, Nashville, TN, 37219
  • Place, Ryman Auditorium
    ‪8 min walk‬
  • Place, Bridgestone Arena
    ‪8 min walk‬
  • Place, Nissan Stadium
    ‪17 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪12 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(92 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(86 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking (Upgrade)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Nashville

Heart of Nashville.Within a 10-minute walk of this Downtown Nashville hotel, you'll find Tennessee State Capitol and Ryman Auditorium. Also, Bridgestone Arena is within half a mile (1 km) and Country Music Hall of Fame and Museum is within 2 miles (3 km).

What's nearby

  • Ryman Auditorium - 8 min walk - 0.7 km
  • Bridgestone Arena - 8 min walk - 0.7 km
  • Country Music Hall of Fame and Museum - 13 min walk - 1.1 km
  • Nissan Stadium - 17 min walk - 1.5 km
  • Vanderbilt University - 2 min drive - 2.4 km

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 18 min drive

Restaurants

  • ‪Puckett's Restaurant - ‬5 min walk
  • ‪D’Andrews Bakery & Cafe - ‬4 min walk
  • ‪Speakers' Bistro - ‬1 min walk
  • ‪Skye Lounge - ‬1 min walk
  • ‪Frothy Monkey - ‬4 min walk

About this property

The Capitol Hotel Downtown, an Ascend Collection Hotel

Hotel near Tennessee State Capitol in Nashville
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and limo/town car service. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Capitol Hotel Downtown, an Ascend Collection Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Nashville hotel.

  • 128 guestrooms or units
  • 5 levels
  • 2 buildings
  • Breakfast available (free)
  • Karaoke
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
The Capitol Hotel Downtown, an Ascend Collection Hotel offers 128 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 30.93 per day)
  • Limited onsite parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Evening entertainment
  • Games
  • Gym
  • Karaoke
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 30.93 per day
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

Reviews

The Capitol Hotel Downtown, an Ascend Collection Hotel Reviews

7.4

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 366 out of 1141 reviews
Rating 8 - Good. 337 out of 1141 reviews
Rating 6 - Okay. 239 out of 1141 reviews
Rating 4 - Poor. 108 out of 1141 reviews
Rating 2 - Terrible. 91 out of 1141 reviews

Reviews

6/10 Okay

Rachel

Travelled with partner
Liked: Staff & service
Disliked: Amenities
My wife and I stayed here during our trip to see Ateez at Bridgestone Arena. While the room was okay enough, the pictures online look nothing like the actual property. This isn't a hotel, it's a renovated motel, which means the walkways to get to the rooms are outdoors. The street noise is extremely noticeable and anyone walking by to get to their rooms are also impossible to ignore, even at regular conversation volume. The elevator is completely detached from the check-in area. Parking is forced valet parking at $35 per night. The staff were decently friendly. There was a small coffee maker and a fridge that leaked all inside the cubby hole it was shoved into but no microwave. The bathroom is only separated from the rest of the room by a sliding barn door style partition. While there were thankfully no roaches to be seen inside of our room, a handful were seen skittering along the walkways coming home at night after the show. The one huge plus was the air conditioning unit, that thing was great. We wouldn't choose to stay here again knowing that it's a motel format instead of all indoors hotel but for the stay we did have, it was resolutely average and unremarkable.
Stayed 2 nights in Jul 2025

8/10 Good

Annika

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Great location walking distance to downtown, a little noisy in the mornings, very nice valet staff, breakfast was okay, kind of had a scary motel vibe but ended up being pretty good.
Stayed 3 nights in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort

Adequate and reasonable

Our stay was great. The only thing that kept me from giving a 5 star rating was the age of the hotel. It does have outside access to the rooms and they were very dated. Other than that, it was as nice as they could be given the age of the rooms.
Stayed 3 nights in Jul 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My main complaint is being rushed at valet and having to carry all of the bags while trying to check in and make my way to the room. Nothing to put bags on to help with transport or time to figure things out.
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service
Decent place for the price.
Stayed 2 nights in Jul 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

STEVEN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was very well maintained and the staff was friendly and helpful when you have questions. You are about a 15 minute walk from Broadway, no matter which direction you go. The Continental Breakfast was awesome and has many items to choose from. Also, if you need a ride, I would recommend Daniel from Acenashville Transportation. He is very well dressed, friendly, personnable and prompt with pick up times and gets you to your destination on time. The hotel can help you with that
Stayed 3 nights in Jul 2025

10/10 Excellent

Carli

Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the historical hotel and the furnishings. Very beautiful and comfortable. Detailed oriented.
Stayed 2 nights in Jul 2025

4/10 Poor

Erika

Disliked: Staff & service, room comfort

Just ok.

Stayed 1 night in Jul 2025

10/10 Excellent

Evelyn

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service
I could not tell from the pictures advertised that this was an old converted motel. I spent a lot of money on a roadside motel basically. Walk up outdoor old fashion motel. Room was comfortable. Staff was very accommodating and no concerns there. I just would not have booked this place if I knew what it actually was. Especially for what I paid.
Stayed 3 nights in Jul 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

It was ok

Our stay was okay the breakfast was nasty and the staff was ok. The lady at the bar was really nice tho.
Stayed 2 nights in Jul 2025

8/10 Good

Akihiko, Blookvile

Liked: Cleanliness, staff & service, property conditions & facilities
Good location near Broadway. Unfortunately the walls are thin and I can hear the noise from the next room.
Stayed 1 night in Jul 2025

6/10 Okay

Traci

Liked: Cleanliness, staff & service
Didn’t realize there was no free parking available. The outside was a bit sketchy. Rooms were clean but small. Breakfast was very good.
Stayed 1 night in Jul 2025

10/10 Excellent

zachary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was extremely helpful and nice. Valet was attentive.
Stayed 1 night in Jul 2025

6/10 Okay

Jacqueline

Stayed 3 nights in Jun 2025

6/10 Okay

Te'Alonnda

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I was disappointed upon arrival due to the condition of the hotel. The photographer did a great job making the hotel look better than it really is. The elevators and hallway being outside was not ideal making your room kind of hard to keep cool. Also the exposed hallway allowed for you to hear ALL street noise. I’m also not a fan due to a lack of security with the street exposed hallways. Think red roof inn feel with a big city rate.
Stayed 3 nights in Jun 2025

6/10 Okay

Mindy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms were clean but they are tiny. The towels in the room are so thin and non absorbent. The beds were uncomfortable. Some of the info Expedia has listed is false for this hotel. It says you get a free cooked to order breakfast but it was just your basic continental. One of the biscuits I took had mold on it. This is more of a motel with outside doors going to your room and cement hallways. The pictures of the hotel make the property look much nicer than it is.
Stayed 3 nights in Jun 2025

8/10 Good

Dreylen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jun 2025

8/10 Good

Frieda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overly priced
Stayed 2 nights in Jun 2025

8/10 Good

Jadine

Liked: Cleanliness, staff & service
Good value for location. Bartender was especially helpful and courteous.
Stayed 3 nights in Jun 2025