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British Colonial Hilton - Nassau

4-star property
Number One Bay St, Nassau, New Providence 1-855-887-0424
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3.5 out of 5
See all 25 Travelocity Reviews

"Love that the property was on the beach a lot of chairs to relax on the beach wonderful lounge and also had a Starbucks " More

By a verified traveller on Thu 13 Feb 2020

Points Of Interest

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Hotel Description

4-star beachfront hotel near Cabbage Beach

On the beach

A stay at this Downtown Nassau hotel places you steps from Pirates of Nassau Museum and a 5-minute walk from Straw Market. Also, Junkanoo Beach is within half a mile (1 km) and Queen's Staircase is within 2 miles (3 km).

Poolside dining

A private beach, 3 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Spend a day at the beach snorkeling, or relax with free beach cabanas and sun loungers. Families will appreciate the onsite laundry facilities and in-room childcare.

Soaking tubs, comfy beds

Boasting deep soaking bathtubs, the 288 guestrooms also offer WiFi and pillowtop beds. Other amenities include 24-hour room service, refrigerators, and flat-screen TVs with cable channels.

Suite, 1 Bedroom, Business Lounge Access, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (City View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible (City View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed, Business Lounge Access (Governor Suite, Island View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

British Colonial Hilton - Nassau ratings based on 25 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for British Colonial Hilton - Nassau

Everyone (11) Couples (9) Family (4)
4 out of 5
Love that the property was on the beach a lot of chairs to relax on the beach wonderful lounge and also had a Starbucks

Posted by on 13 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Brittney Plakaris, Executive Assistant

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We look forward to welcoming you back in the future.

5 out of 5
The accommodating and friendly staff is the best part! Also the face that it's a relatively small property with it's in private beach makes it my favorite place to stay in Nassau! I've stayed there 6 times. During my next trip, I will be touring condominiums to purchase. I love Nassau!😊

Posted by , from Atlanta on 4 Jan. 2020

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Comment from Hotel Management

8 Jan. 2020 by Sabrina Stubbs

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We look forward to welcoming you back in the future.

1 out of 5
Customer service was horrible. The hotel did not provide the room type we selected and paid for six months in advance, and was unwilling to accommodate us to our satisfaction.

Posted by on 3 Jan. 2020

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Comment from Hotel Management

3 Jan. 2020 by Sabrina Stubbs

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and will review your comments to ensure they are used to improve our guest experience. We look forward to welcoming you back in the future.

4 out of 5
So the day we checked in we were a little disappointed. The room looked nothing like the pics. The grandeur didn’t match up but slowly we got used to it. The private beach is a huge plus. I wasn’t a huge fan that every time I looked out my window I saw wall then cruise ships. The staff though. AMAZING!!! Now that I know what to expect I would definitely go back.

Posted by , from Nashville on 30 Nov. 2019

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Comment from Hotel Management

9 Dec. 2019 by Sabrina Stubbs

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We look forward to welcoming you back in the future.

2 out of 5
They charged me $110.64 extra at the end as a Energy Surcharge saying its part of the Resort Fee the customers have to pay daily. So they will not let you know about this hidden fee. And breakfast is $30 or more per person. So they try to rip you off

Posted by on 14 Nov. 2019

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Comment from Hotel Management

14 Nov. 2019 by Sabrina Stubbs

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and will review your comments to ensure they are used to improve our guest experience. We look forward to welcoming you back in the future.

5 out of 5
Food and water were very expensive! Overall the hotel was very nice and the staff very professionals!!!!

Posted by on 20 Oct. 2019

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Comment from Hotel Management

21 Oct. 2019 by Sabrina Stubbs

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We look forward to welcoming you back in the future.

4 out of 5
It was a beautiful hotel. The restaurants in there are remotely expensive. But they have to make money.

Posted by on 9 Sep. 2019

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Comment from Hotel Management

17 Sep. 2019 by Sabrina Stubbs

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We look forward to welcoming you back in the future.

4 out of 5
I like that this property is in the ❤️ of downtown, straw Mkt, Fish Fry, etc. My view allowed me to view the ships coming and going. The staff is friendly and room service is completely ok when we chose no service. The only downside was the 1/4 layer of dust on the bathroom sconces 😳 and not electrical outlets work in the room, #681. Is stay again !!

Posted by on 26 Jun. 2019

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Comment from Hotel Management

26 Jun. 2019 by Sabrina Stubbs

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We look forward to welcoming you back in the future.

1 out of 5

Posted by on 10 Jun. 2019

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Comment from Hotel Management

17 Jun. 2019 by Sabrina Stubbs

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and will review your comments to ensure they are used to improve our guest experience. We look forward to welcoming you back in the future.

4 out of 5
I liked that you had to have your room key to enter floors on the elevator.

Posted by on 27 May 2019

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Comment from Hotel Management

27 May 2019 by Sabrina Stubbs

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We look forward to welcoming you back in the future.

About the British Colonial Hilton - Nassau

Location Number One Bay St, Nassau, New Providence N 7148

Property Features

Step outside to unwind on the sand beach. Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. Have fun in the sun at British Colonial Hilton - Nassau with summer activities like snorkeling and volleyball. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This beach hotel also offers an outdoor pool, a fitness center, and a garden. Parking is available for a fee. This 4-star Nassau hotel is smoke free.

  • 1 building
  • 288 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 2 bars or lounges
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Built in 1922
  • Coffee shop
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • On private beach
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Lynden Pindling Intl. Airport (NAS) (15.3 km / 9.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

British Colonial Hilton - Nassau offers 288 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, designer toiletries, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • Deep soaking tub
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.

Bullion - This bar specializes in local and international cuisine and serves light fare only. Happy hour is offered.

Aqua - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.

Patio Bar and Grille - This poolside restaurant specializes in local and international cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.

Brews 'n' Bites - This coffee shop specializes in international cuisine. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 250 per accommodation, per stay
  • Weight limit: 75 lbs
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Hilton CleanStay
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 18.4 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 24.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 10.99 per night (rates may vary)
  • Fee for in-room wired Internet: USD 4.99 per night (rates may vary)
  • Self parking fee: USD 14.00 per day
  • Pet fee: USD 250 per accommodation, per stay
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • British Colonial Hilton
  • British Colonial Hilton Hotel
  • British Colonial Hilton Hotel Nassau
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  • British Colonial Hilton Nassau Bahamas
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  • British Colonial Hilton - Nassau Hotel
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You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.