Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

4.0 star property
4-star beachfront property near Junkanoo Beach

Choose dates to view prices

Photo gallery for Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

Poolside bar
Poolside bar
Poolside bar
On the beach, white sand, sun loungers, beach towels
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included

Explore the area

View in a map
6307 Casino Drive, Paradise Island, New Providence, 0
  • Place, Cabbage Beach
    ‪3 min walk‬
  • Place, Atlantis Casino
    ‪9 min walk‬
  • Place, Aquaventure
    ‪11 min walk‬
  • Airport, Nassau (NAS-Lynden Pindling Intl.)
    ‪23 min drive‬

Room options

Junior Suite, Oceanfront (U)

8.2 out of 10
Very good
(64 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (U)

9.0 out of 10
Wonderful
(21 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (U)

8.0 out of 10
Very good
(388 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior, U)

8.2 out of 10
Very good
(176 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, Ocean View (U)

8.4 out of 10
Very good
(23 reviews)
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite (Lateral Sea View - E)

7.4 out of 10
Good
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior E)

7.8 out of 10
Good
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior (L))

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (U)

7.6 out of 10
Good
(35 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (B2C-US)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior, B2C-US)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, Ocean View (B2C-US)

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Family Suite, Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Oceanfront (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Suite (Special | C)

8.0 out of 10
Very good
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

8.8 out of 10
Excellent
(5 reviews)
  • 45 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Ocean View (Superior | C)

8.0 out of 10
Very good
(10 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

7.4 out of 10
Good
(25 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (L)

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Suite, Ocean View (L)

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Suite, Oceanfront (E)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (B2C-US)

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 31 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

  • 31 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Ocean View (Superior | B2C-CA)

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

  • 31 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 45 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Oceanfront (B2C-CA)

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Suite, Ocean View (B2C-CA)

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Standard Suite (Special | B2C-CA)

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (B2C-CA)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • 31 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms, Partial Ocean View (L)

  • 31 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior (L))

  • 31 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior| E)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (E)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Family Suite, Ocean View (Superior E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Suite (Special | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Beachfront (Swim Up | Elite Club | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Quadruple Suite with Sea View

  • 70 sq m
  • Sleeps 4

Family Room -6 guests- Junior with Sea View

  • Sleeps 6

Family Room -6 guests- Superior with Sea View

  • Sleeps 6

Suite Junior with Ocean View

  • 39 sq m
  • Sleeps 2

Suite with Sea View

  • 45 sq m
  • Sleeps 2

Suite Junior with Partial Sea View

  • 31 sq m
  • Sleeps 3

Room Superior with Sea View

  • 31 sq m
  • Sleeps 3

About the area

Paradise Island

Beachside getaway.Within a 10-minute walk of the property, you'll find Cabbage Beach and Paradise Lagoon Beach North. Atlantis Casino and Versailles Gardens are also within half a mile (1 km).

What's nearby

  • Cabbage Beach - 3 min walk - 0.3 km
  • Paradise Lagoon Beach South - 8 min walk - 0.7 km
  • Atlantis Casino - 9 min walk - 0.8 km
  • Paradise Lagoon Beach North - 9 min walk - 0.8 km
  • Aquaventure - 11 min walk - 1.0 km

Getting around

  • Lynden Pindling Intl. Airport (NAS) - 30 min drive

Restaurants

  • ‪Nobu - ‬9 min walk
  • ‪Marina Pizzeria - ‬13 min walk
  • ‪Bar Sol - ‬14 min walk
  • ‪Shake Shack - ‬15 min walk
  • ‪Silan By Alon Shaya - ‬14 min walk

About this property

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

4-star beachfront property near Junkanoo Beach
Hotel Riu Palace Paradise Island - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, barbecue grills, and gift shops/newsstands are also featured at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4-star Paradise Island property.

  • 1 building
  • 379 guestrooms or units
  • 14 levels
  • 5 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Paradise Island - Adults Only - All Inclusive offers 379 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and body treatments. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Health club
  • Sauna
  • Shopping

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Paradise Island
Palace Paradise Island
Paradise Island All Inclusive
Paradise Island Riu
Paradise Island Riu All Inclusive
Paradise Island Riu Palace
Riu Palace Paradise Island
Riu Palace Paradise Island All Inclusive Adults
Riu Paradise Island
Riu Paradise Island All Inclusive
Riu Palace Paradise Island All Inclusive Adults Only
Riu Palace Paradise Island All Inclusive
Riu Paradise Inclusive Adults
Riu Palace Paradise Island All Inclusive Adults Only
Riu Palace Paradise Island Adults Only All Inclusive

Frequently asked questions

How close is Hotel Riu Palace Paradise Island - Adults Only - All Inclusive to the airport?

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive is 12.3 mi (30-min drive) away from the Lynden Pindling Intl. Airport (NAS) airport, the closest popular airport to the property.

Does Hotel Riu Palace Paradise Island - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive.

How close is Hotel Riu Palace Paradise Island - Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Palace Paradise Island - Adults Only - All Inclusive offer free breakfast?

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

No, there is no casino at this property, but Atlantis Casino (10-min walk) is nearby.

What time is check-in at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

This property offers free self parking.

Does Hotel Riu Palace Paradise Island - Adults Only - All Inclusive have a pool?

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive features 2 outdoor pools.

Does Hotel Riu Palace Paradise Island - Adults Only - All Inclusive have a restaurant?

Yes, there are 5 restaurants on site.

Does Hotel Riu Palace Paradise Island - Adults Only - All Inclusive have a spa?

This property has a spa, which features Swedish massages, body treatments, and mani/pedis.

How close is Hotel Riu Palace Paradise Island - Adults Only - All Inclusive to downtown Paradise Island?

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive is 0.1 mi away from Paradise Island.

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1613 out of 3678 reviews
Rating 8 - Good. 976 out of 3678 reviews
Rating 6 - Okay. 582 out of 3678 reviews
Rating 4 - Poor. 268 out of 3678 reviews
Rating 2 - Terrible. 239 out of 3678 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Jodi

Stayed 4 nights in Feb 2026

8/10 Good

Joseph G

The room was nice and clean as was the ground and surrounding properties. The staff was friendly and helpful again except for the steakhouse made D there were not much amenities, but what they did have was nice.
Stayed 4 nights in Feb 2026

8/10 Good

Joseph G

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was all fabulous but the mater D at the steakhouse. He was horrible because we had the nerve to show up 10 minutes early for our reservation. The room was nice and clean. The food and choices were fantastic. The pool was a perfect temperature.
Stayed 4 nights in Feb 2026

8/10 Good

Janice Lynn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff and House Kepping was very good. Breakfast food could be better. The breakfast food was the same every day.
Stayed 5 nights in Feb 2026

6/10 Okay

Timothy Andrew

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Nice room, pool was tiny, only one fairly dingy bar, food mediocre at best. I won’t return.
Stayed 5 nights in Feb 2026

4/10 Poor

Brian

Travelled with partner
Liked: Cleanliness, amenities
the room was fine clean and stocked but we needed an extension cord for one side of the bed for a cpap asked the front desk numerous times we were gave reply afrer reply with no results until late evening went the front desk again the manager finally disapears comes back with a brand new cord and I'm made to give a $20 deposit for the cord and a friend of mine got one for nothing and we were also told they only had one cord on the premises didn't feel as welcomed after this by certain staff after that other staff were superb in their service to all guests not sure if will return or look somewhere else on next visit to Bahamas
Stayed 7 nights in Jan 2026

10/10 Excellent

Tina M

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jan 2026

10/10 Excellent

Kevin

Stayed 4 nights in Jan 2026

10/10 Excellent

Kevin

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The whole experience. This was our second time at RIU Paradise Island and it won’t be the last. Fantastic time!
Stayed 4 nights in Jan 2026

10/10 Excellent

Kendrick A, Temple

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Front desk people were great..I think her name was JB...she was so nice give her a raise!!
Stayed 6 nights in Jan 2026

10/10 Excellent

Tobias Samuel

Stayed 6 nights in Jan 2026

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good. Staff extremely friendly.
Stayed 5 nights in Dec 2025

8/10 Good

JOSEPHINE

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room, Great Amenities and courteous staff.
Stayed 4 nights in Nov 2025

8/10 Good

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Thank you
Stayed 6 nights in Dec 2025

6/10 Okay

Jenny

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The hotel is nice. Staff could be a bit nicer and on top of things. Food in the restaurants was actually good. Buffet food is good too, but it would be nice if they had different items for their breakfast menu. Their bed is horrible. I woke up with a backache. It would be nice if there were some snacks to go along with the mini bar. Entertainment was great. No service on beach you had to get up walk up the staris everytime you need a drink.
Stayed 8 nights in Dec 2025

2/10 Terrible

Phillip

Disliked: Cleanliness, amenities, property conditions & facilities
everything is out dated. Rust in the pool, toilet shaking. sheets are old. staff talking bad about the place.. saying years ago RIU was the best Staff complaining over work under paid
Stayed 3 nights in Dec 2025

8/10 Good

DERICK KWAA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not enough delicacies, there should be Chinese , Thai , Italian , and Mexican.
Stayed 4 nights in Dec 2025

6/10 Okay

Tiffany

Travelled with group
Disliked: Property conditions & facilities
The room had a water leak from the air conditioner that made me slip and delayed the start of my vacation due to maintenance having to come in to assess the situation. Curtains were stuck and not the cleanliness. Balcony door stuck and even maintenance had issues with opening it. Cockroach was found in the room. And the thermostat was so outdated or just working so poorly that myself, a friend, and even a housekeeper I asked for assistance could not work the thing to adjust the temperature so my only options were to have the ac on or off unfortunately. Staff was kind. But I need to discuss compensation due to the place not being worth the price at all.
Stayed 4 nights in Dec 2025

8/10 Good

Austin

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 5 nights in Dec 2025

6/10 Okay

Marianne

Travelled with partner
Liked: Cleanliness, staff & service
Dated property. Need updating. Food wasn’t great. Jamaica was amazing Riu. This one not so much. Also not great service. Not bad, but not what I’d expect.
Stayed 7 nights in Nov 2025

8/10 Good

Kameel Haleem

Travelled with family
Liked: Amenities
Staff are courteous
Stayed 7 nights in Dec 2025

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous. Very hospital. If you need anything make sure you see the bellman, Romell. A-1 service from this guy...
Stayed 5 nights in Dec 2025

8/10 Good

Deborah, Hilton Head

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms, good food.
Stayed 5 nights in Dec 2025

10/10 Excellent

Nada

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food was delicious
Stayed 4 nights in Dec 2025

8/10 Good

Kimmeria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes room was nice and clean ,staff was very friendly and pleasant. Only thing not to many activities or no music playing though out the place seem very quiet not a good party vibe.
Stayed 4 nights in Dec 2025