4.1 out of 5

"This hotel was absolutely beautiful! Do not let the bad reviews scare you away. One thing I noticed was the people who had a bad experienced seemed to ... " More

By a verified traveller on Thu 30 Aug 2018

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Hotel Description

4.5-star beachfront resort near Cable Beach

Beachside getaway

You'll find Cable Beach and Cat Cay within 2 miles (3 km) of this resort. Saunders Beach and Lake Cunningham are also within 3 miles (5 km).

Poolside dining

This smoke-free resort features a casino, a full-service spa, and 10 restaurants. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Enjoy a meal in one of the 2 coffee shops/cafés and perks like free WiFi.

Free WiFi, flat-screen TVs

The 1800 guestrooms feature thoughtful touches like bathrobes and slippers, as well as free WiFi and 24-hour room service. Other amenities include flat-screen TVs, minibars, and coffee/tea makers.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$266* Per night/room 2 Sep. - 3 Sep.

Room, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Room, 2 Bedrooms, Ocean View (Residence)

Bed Count 1 King Bed Maximum Occupancy 7 Max

Villa, 1 Bedroom, Poolside

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Bedrooms (Residence, Fountain View)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Grand Hyatt Baha Mar ratings based on 76 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Hyatt Baha Mar

Everyone (47) Couples (14) Family (12)
4 out of 5
Affordable food options were limited. The drinks were expensive. There was no map available for distribution during our stay.

Posted by on 20 Aug. 2019

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Comment from Hotel Management

20 Aug. 2019 by Grand Hyatt Baha Mar

Thank you for taking the time to rate our resort, and for choosing Grand Hyatt Baha Mar. We apologize your experience was not to Grand Hyatt standards. It was a pleasure having you as a guest and we look forward to the opportunity of welcoming you again in the near future.

5 out of 5
The property was amazing. The staff was friendly. The views were beautiful. It was a shock to my pockets, but great overall.

Posted by on 19 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by Grand Hyatt Baha Mar

Thank you for your exceptional comment and rating of our resort! We appreciate your feedback and we're so glad you enjoyed your stay with us! We would be delighted to welcome you back soon!

5 out of 5
They’ve done a great job with the layout and facilities. Absolutely amazing stay!!

Posted by on 14 Aug. 2019

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Comment from Hotel Management

14 Aug. 2019 by Grand Hyatt Baha Mar

Thank you for your exceptional comment and rating of our resort! We appreciate your feedback and we're so glad you enjoyed your stay with us! We would be delighted to welcome you back soon!

5 out of 5
Outstanding resort, facilities and staff. Highly recommended.

Posted by on 5 Aug. 2019

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Comment from Hotel Management

5 Aug. 2019 by Grand Hyatt Baha Mar

Thank you for taking the time to review your stay with us! We hope you have enjoyed you stay and hope to host you here at Grand Hyatt Baha Mar!

3 out of 5
I liked the property, everything was clean and the staff was very kind. There just wasn't many food options.

Posted by , from Ny on 30 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by Grand Hyatt Baha Mar

Thank you for your comment and for choosing the Grand Hyatt Baha Mar. We will work to mitigate the issues that are causing your concerns. We are glad you enjoyed your stay with us and we look forward to welcoming you again as a guest at our resort.

5 out of 5

Posted by on 23 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by Grand Hyatt Baha Mar

Thank you for your exceptional rating of our resort! We appreciate your feedback and we're so glad you enjoyed your stay with us! We would be delighted to welcome you back soon!

4 out of 5
Could not pay cash as you went everything went on room.

Posted by on 17 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Grand Hyatt Baha Mar

Thank you for your favorable rating of our resort! We appreciate your feedback and we're so glad you enjoyed your stay with us! We would be delighted to welcome you back soon!

4 out of 5
The people were nice and helpful. Would liked to have had more options for food and late night snacks.

Posted by on 16 Jul. 2019

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Comment from Hotel Management

16 Jul. 2019 by Grand Hyatt Baha Mar

Thank you for your rating of our resort! We appreciate your feedback and we're so glad you enjoyed your stay with us! We would be delighted to welcome you back soon!

1 out of 5
Hotel is beautiful but all services are terrible. Staff is rude, confrontational and disengaged.

Posted by on 13 Jul. 2019

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Comment from Hotel Management

14 Jul. 2019 by Grand Hyatt Baha Mar

Thank you for sharing your recent experience at Grand Hyatt Baha Mar. It is disappointing that your experience was not to our standard. Thank you for letting us know. We strive to improve every day and look forward to welcoming you back to the Grand Hyatt Baha Mar!

5 out of 5
Everything was excellent. The property was beautiful. Amenities outstanding and staff service was superb. Would definitely recommend and go back.

Posted by on 13 Jul. 2019

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Comment from Hotel Management

14 Jul. 2019 by Grand Hyatt Baha Mar

Thank you for your exceptional rating of Grand Hyatt Baha Mar! We sincerely appreciate your positive feedback! It was truly a pleasure having you as our guest, we look forward to welcoming you back in the near future.

Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Hyatt Baha Mar you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 10 restaurants and 2 coffee shops/cafés on site. For a drink, you can stop by one of the onsite bars, including 4 poolside bars and 5 bars/lounges. WiFi is free in public spaces. This luxury resort also offers outdoor tennis courts, a health club, and a garden. For a fee, parking is available. This 4.5-star Nassau resort is smoke free.

  • 1800 guestrooms or units
  • 28 levels
  • 10 dining venues
  • 4 bars by the pool
  • 5 bars or lounges
  • 2 coffee shops
  • 200000 sq ft of conference space
  • 18580 sq m of conference space
  • Casino
  • Swim-up bar
  • Kid's club (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 6
  • Free WiFi
  • Outdoor tennis courts - 9
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Nassau (NAS-Lynden Pindling Intl.) (10 km / 6.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Grand Hyatt Baha Mar offers 1800 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Regatta Buffet - This seafood restaurant specializes in seafood and serves breakfast and dinner. Reservations are required.

Stix - This restaurant specializes in Pan-Asian cuisine and serves lunch, dinner, and light fare. Open daily.

Shuang Ba - This fine-dining restaurant specializes in Chinese cuisine and serves dinner only. Reservations are required. Open select days.

Palms Cafe - This poolside family restaurant specializes in American cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.

Drift - This family restaurant is located on the beach and specializes in local cuisine. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Spa Services

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 100 per pet, per week

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 20.63 per accommodation, per night
  • Service fee: USD 20.63 per accommodation, per night
  • Resort fee: USD 33.60 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach towels
  • Health club access
  • Fitness center access
  • Internet access
  • Newspaper
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Concierge/valet service
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

This property’s destination fee comprises a mandatory daily gratuity charge, payable on site. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 32.00 per person (approximately)
  • Self parking fee: USD 10.00 per day
  • Valet parking fee: USD 16.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt Baha Mar Hotel Nassau
  • Grand Hyatt Baha Mar Nassau
  • Grand Hyatt Baha Mar Resort Nassau
  • Grand Hyatt Baha Mar Resort
  • Grand Hyatt At Baha Mar

You should know

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.