The Customs House Inn

3.5 star property
Enjoy the free WiFi at this 3.5-star Pictou guest house

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Photo gallery for The Customs House Inn

Interior entrance
Property grounds
Room, 1 King Bed
Room, 1 Queen Bed | Bathroom
Exterior
Reviews
9.0

Wonderful

Popular amenities

  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
38 Depot Street, Pictou, NS, B0K 1H0
  • Popular LocationCaspers Gifts and Crafts3 min walk
  • Popular LocationDeCoste Entertainment Centre7 min walk
  • Popular LocationPictou Marina3 min drive
  • AirportHalifax, NS (YHZ-Stanfield Intl.)87 min drive

Room options

Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Pictou

In Pictou .With a stay at this Pictou guesthouse, you'll be steps from Northumberland Fisheries Museum and Caspers Gifts and Crafts. Hector Heritage Quay and DeCoste Entertainment Centre are also within half a mile (1 km).

What's nearby

  • Caspers Gifts and Crafts - 3 min walk
  • DeCoste Entertainment Centre - 7 min walk
  • McCulloch Heritage Centre - 17 min walk
  • Pictou Marina - 3 min drive
  • Pictou Golf and Country Club - 3 min drive

Getting around

  • Stanfield Intl. Airport (YHZ) - 87 min drive

Restaurants

  • McDonald's - 3 min drive
  • Tim Hortons - 16 min drive
  • Tim Hortons - 3 min drive
  • Fat Tony's Bar and Grill - 3 min walk
  • The Stone Soup Cafe & Catering - 4 min walk

About this property

The Customs House Inn

Enjoy the free WiFi at this 3.5-star Pictou guest house
WiFi and wired Internet are free in public spaces. You'll find a business center on site. The business-friendly The Customs House Inn also features laundry facilities, dry cleaning/laundry services, and express check-out. Free self parking is available.

This 3.5-star Pictou guesthouse is smoke free.

  • 1 building
  • 8 guestrooms or units
  • 2 levels
  • Built in 1872
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
The Customs House Inn offers 8 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Pictou guesthouse provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathtub
  • Grab bar in bathtub
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Ceiling fan
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Food and drink

  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 22

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

Property Registration Number RYA-2023-24-04021515187978586-38

Property is also known as

Customs House Inn Pictou
Customs House Pictou
The Customs House Inn Pictou
The Customs House Inn Guesthouse
The Customs House Inn Guesthouse Pictou

The Customs House Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 161 out of 275 reviews" "
Rating 8 - Good. 87 out of 275 reviews" "
Rating 6 - Okay. 20 out of 275 reviews" "
Rating 4 - Poor. 4 out of 275 reviews" "
Rating 2 - Terrible. 3 out of 275 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful big rooms with alot of character. Very clean!!
Stayed 2 nights in Oct 2023

10/10 Excellent

Mary

Stayed 1 night in Sep 2023

10/10 Excellent

Phyllis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely historic building. Our room was immaculate with tasteful decor. Quiet and private, with plenty of food options within walking distance.
Stayed 1 night in Sep 2023

10/10 Excellent

Martha

Travelled with partner
I loved the history. Nice big rooms great location It would have been nice to have some seating outside.
Stayed 1 night in Sep 2023

8/10 Good

Dan

Liked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

Cindie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Edita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive Building!
Stayed 1 night in Sep 2023

10/10 Excellent

James

Stayed 1 night in Sep 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Historic refurbished building. Doug the Innkeeper was very accommodating and shared the history with us on the building. Location is right on the water and a short walk to dining options. Great stop over place if you are catching the ferry from Caribou. Would not hesitate to recommend Customs house to anyone!!
Stayed 1 night in Aug 2023

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere but breakfast not included as per advertised. East to obtain off site and refunded accordingly
Stayed 1 night in Aug 2023