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Plymouth International

Property class: 4
4-star spa hotel, connected to the convention center in New Plymouth CBD

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Photo gallery for Plymouth International

Plymouth Suite
Breakfast and dinner served, Modern European cuisine
Exterior
Plymouth Suite
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
220 Courtenay Street, New Plymouth, Taranaki, 4312
  • Place, Fitzroy Beach
    ‪8 min walk‬
  • Place, Pukekura Park
    ‪12 min walk‬
  • Place, Centre City Shopping Centre
    ‪13 min walk‬
  • Airport, New Plymouth (NPL)
    ‪9 min drive‬

Room options

View all photos for Standard Queen

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Queen

9.2 out of 10
Wonderful
(57 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Queen

Desk, laptop workspace, iron/ironing board, free WiFi

Executive Queen

8.6 out of 10
Excellent
(27 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard King

Standard King

Standard King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

9.6 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Plymouth Suite

Plymouth Suite

Plymouth Suite

8.0 out of 10
Very good
(5 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

About the area

New Plymouth

Heart of New Plymouth.Within a 15-minute walk of this New Plymouth CBD hotel, you'll find East End Reserve and Te Henui Walkway. Huatoki Walkway and Centre City Shopping Centre are also within 2 miles (3 km).

What's nearby

  • Fitzroy Beach - 8 min walk - 0.7 km
  • Pukekura Park - 12 min walk - 1.0 km
  • Centre City Shopping Centre - 13 min walk - 1.1 km
  • Wind Wand - 16 min walk - 1.4 km
  • Puke Ariki - 18 min walk - 1.5 km

Getting around

  • New Plymouth (NPL) - 12 min drive

Restaurants

  • ‪Tartan Rose Cakery and Deli - ‬3 min walk
  • ‪Sun World Chinese Restaurant - ‬8 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪KFC - ‬9 min walk
  • ‪Paris Plage - ‬11 min walk

About this property

Plymouth International

4-star spa hotel, connected to the convention center in New Plymouth CBD
Plymouth International offers its guests a full-service spa, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Plymouth International. Free self parking is available.

This 4-star New Plymouth hotel is smoke free.

  • 76 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Plymouth International offers 76 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and microwaves can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

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Property amenities

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: NZD 27 for adults and NZD 27 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: NZD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.00 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 27 for adults and NZD 27 for children
  • Pet fee: NZD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: NZD 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quality Hotel Plymouth International
Quality Plymouth International
Quality Inn New Plymouth
Quality Hotel International
Plymouth International Hotel
Plymouth International Hotel
Plymouth International New Plymouth
Plymouth International Hotel New Plymouth

Plymouth International Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 601 out of 1002 reviews
Rating 8 - Good. 312 out of 1002 reviews
Rating 6 - Okay. 64 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, amenities
Room was ok. Wallpaper peeling off. Was awoken at 7am by kids splashing in the pool. Motorcycles parked in the foyer that smelt highly of petrol.
Stayed 2 nights in Jan 2026

10/10 Excellent

L I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cleaning lady was hospitable and provided good service. The swimming pool and spa pool were great! Love the view of the pool area from my room. Appreciate the extra pillows provided. The sitting area near the reception table smelled musty, though. And the gym area was not very tidy. I could not use the exercyle as it was a bit broken, didn't feel safe to sit on the bike seat. Would be good to replace it with a newer bike.
Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in Jan 2026

8/10 Good

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a gym, pool, spa.
Stayed 1 night in Jan 2026

10/10 Excellent

Shu Sin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staffs, nice pool & close to attractions. Good place to relax for holiday.
Stayed 1 night in Dec 2025

10/10 Excellent

Erena

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a wonderful stay here. Our rooms were upgraded which was such a nice surprise. The rooms were tidy and the beds and pillows were comfy. The heated pool was incredible rain or shine. The staff here were lovely and the buffet breakfast was worth the $27. Lovely coffee too.
Stayed 1 night in Jan 2026

2/10 Terrible

Yogita

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty as we entered, blood stains on bedding that wasn’t changed, dishes dirty, wine bottles from previous guests still lying around
Stayed 2 nights in Dec 2025

8/10 Good

Megan

Stayed 2 nights in Dec 2025

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, amenities
Courteous and accommodating staff, clean room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Maree

Liked: Cleanliness, amenities
Room was tidy and clean. Facilities in room basic but all we needed for our stay. Loved the pool spa and bar areas. Great stay and would definitely stay again if up in New Plymouth.
Stayed 2 nights in Dec 2025

6/10 Okay

Kim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great stay, only disappointment was the selection of TV shows and the terrible wifi in our room. Always kept disconnecting - ended up just hot spotting all our devices.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming staff and free upgrade
Stayed 1 night in Dec 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room. Very clean and spacious. Great bed. Well priced. Will stay again
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Stayed 2 nights in Dec 2025

8/10 Good

Stefanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole stay was great, clean and tidy. The staff were wonderful. The only snag we had was there was no where to hang stuff to dry, other than the towel rail (which was occupied by the bath towels). We had been surfing and had no where to hang our wet togs, wetsuits, rashies and beach towels. Other than that, we had an amazing stay.
Stayed 4 nights in Dec 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Danny

Stayed 1 night in Dec 2025

8/10 Good

Glen

Business traveller
Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in Dec 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Warren, Hawera

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love staying here. Spotless spacious rooms, super friendly staff, great restaurant, bar and pool area.
Stayed 1 night in Dec 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff lovely Room was great Pool was perfect Will happily stay again
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Stayed 2 nights in Dec 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great hotel with top notch restaurant (Orangery). Clean, modern and roomy.
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Stayed 2 nights in Nov 2025