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Arlo Midtown

4.0 star property
4-star hotel near Jacob K. Javits Convention Center

Choose dates to view prices

Photo gallery for Arlo Midtown

Lunch and dinner served
Creator video
Room, 2 Double Beds
Lobby
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly

Explore the area

Map
351 West 38th Street, New York, NY, 10018
  • Madison Square Garden
    ‪6 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

9.4 out of 10
Exceptional
(36 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Urban)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Urban)

8.8 out of 10
Excellent
(131 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Terrace

10.0 out of 10
Exceptional
(12 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (City)

Room, 1 King Bed (City) | View from room

Room, 1 King Bed (City)

9.0 out of 10
Wonderful
(200 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace

8.2 out of 10
Very good
(19 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(372 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible

Room, 2 Double Beds, Mobility Accessible

Room, 2 Double Beds, Mobility Accessible

7.6 out of 10
Good
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

8.8 out of 10
Excellent
(187 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Arlo)

Suite (Arlo)

Suite (Arlo)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Mobility Accessible, Terrace

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Accessible)

Room, 1 King Bed, Mobility Accessible (Accessible)

Room, 1 King Bed, Mobility Accessible (Accessible)

9.2 out of 10
Wonderful
(50 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Madison Square Garden and Times Square. Also, Broadway is within half a mile (1 km) and Bryant Park is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • Empire State Building - 16 min walk - 1.4 km
  • Grand Central Terminal - 16 min walk - 1.4 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 10 min walk
  • John F. Kennedy Intl. Airport (JFK) - 55 min drive

Restaurants

  • ‪Taqueria Diana - ‬2 min walk
  • ‪Tavola - ‬1 min walk
  • ‪Arvaci coffee - ‬3 min walk
  • ‪Cafe Aroma - ‬1 min walk
  • ‪Scallywag's - ‬1 min walk

About this property

Arlo Midtown

4-star hotel near Jacob K. Javits Convention Center
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 2 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Arlo Midtown. For a fee, parking is available.

This 4-star New York hotel is smoke free.

  • 489 guestrooms or units
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Arlo Midtown offers 489 accommodations with safes and complimentary bottled water. 55-inch LED televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 50 per day)
  • Secured, covered valet parking on site (USD 80 per day)

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Bicycle tours
  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LED TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.43 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15.00 to 35.00 per person
  • Covered self parking fee: USD 50 per day
  • Covered valet parking fee: USD 80 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arlo Midtown Hotel
Arlo Midtown New York
Arlo Midtown Hotel New York

Arlo Midtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3964 out of 5631 reviews
Rating 8 - Good. 1132 out of 5631 reviews
Rating 6 - Okay. 324 out of 5631 reviews
Rating 4 - Poor. 107 out of 5631 reviews
Rating 2 - Terrible. 104 out of 5631 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarely

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel!
Stayed 4 nights in May 2025

10/10 Excellent

Christopher, Westfield

Liked: Cleanliness, staff & service, property conditions & facilities
loved the look and style of the place.
Stayed 2 nights in Feb 2025

2/10 Terrible

Lisa

Stayed 4 nights in Mar 2025

10/10 Excellent

Erik, fayetteville

Stayed 1 night in Mar 2025

10/10 Excellent

magdalena, philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff very helpful and friendly. Bar area and dining areas, esp atrium area, very relaxing! “Dining attendant “Junior” provided exceptional service as did Anastasia upon checking in. The building internal designs are ingenious for making the most of narrow areas. Exciting!
Stayed 1 night in Mar 2025

8/10 Good

Clayton

Liked: Staff & service, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Julieta

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place

Always a beautiful experience
Stayed 3 nights in Mar 2025

8/10 Good

Bryn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very small room but was expected perfect location to explore
Stayed 4 nights in Nov 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in Midtown - we had great access to everything in Manhattan. The staff was super friendly and helpful. The hotel breakfast was great. The lobby with little sitting areas and a bar and coffee shop were very inviting. The rooftop access gives great city views. Excellent stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Leonidas, Allen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My go-to hotel when visiting via NYP (Moynihan)

Love this hotel. Perfect location when visiting the city via NYP (Moynihan). Friendly staff, comfortable bed, very good HVAC, excellent bar/ restaurant.
Stayed 1 night in Mar 2025

8/10 Good

Andreeca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, room was small and noisy but manageable. Good if you’re out all day, perfect to get up town and down town
Stayed 5 nights in Mar 2025

6/10 Okay

Hayden

Travelled with family
Disliked: Property conditions & facilities
Shower was broken, couldn’t change the heat and it was burning hot. The bathroom door was broken and would not shut. After day 3 of complaining to the front desk someone eventually turned up to fix the shower temperature adjuster but the bathroom door was not fixed, we had to use a towel to keep it closed when in use which was a shame. Room was a lot smaller than what you see online, it’s not an issue aslong as you’re aware. Cleaners were amazing, nothing was an issue and they kept our room sevoced to a high standard. I probably wouldn’t stay here again due to the maintenance issues.
Stayed 6 nights in Mar 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Would come back again
Stayed 2 nights in Jan 2025

10/10 Excellent

Betty

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for one or two nights stay on business. Despite my shoe box size room, it was well designed, carefully considered and comfortable. The hotel has a downtown hipster vibe that is cooler looking than the neighbor and clientele. Very friendly and engaging staff, which makes a pleasant change from other hotels in Manhattan that I’ve stayed in.
Stayed 1 night in Mar 2025

8/10 Good

John

Stayed 6 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Staff & service
An overall good stay - I was a bit disappointed with the condition of my room where the blinds, phone, and sink were not working properly but they quickly rectified the situation and moved me to a new room. Unfortunately the phone was broken here too. A good stay otherwise
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Property was amazing with a beautiful restaurant in the building. Along with a bar area with more comfortable seating. Rooms were also very comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

FLEUR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property all around. The rooms were clean and the front desk service was amazing. We had no issues at all and we would stay here again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Anne

Travelled with group
Liked: Staff & service, property conditions & facilities
Great location, attractive hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Louis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really love the atmosphere at this hotel. Have stayed a couple of times now and the staff are excellent.
Stayed 5 nights in Mar 2025

10/10 Excellent

John C

Stayed 1 night in Mar 2025

10/10 Excellent

Alexis, Pittsburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at the Arlo in Midtown. It was only one night, but I felt comfortable in my room. The staff is great and the location of the hotel is great.
Stayed 1 night in Mar 2025

10/10 Excellent

Tayzia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025