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"Staff was great. Room was meh. Nothing special. Amenities were lacking, I mean no vending machine, no coffee maker I room. Bare minimum. The bed ... " More

By a verified traveller on Mon 13 May 2019

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Hotel Description

3-star hotel near Madison Square Garden

City center stay

At this Midtown hotel, you'll be well placed to visit Madison Square Garden and Jacob K. Javits Convention Center, both within a 5-minute walk. Also, The High Line Park is within half a mile (1 km) and Times Square is within 2 miles (3 km).

Free breakfast

Free WiFi in public areas, limo/town car service, and luggage storage are available at this hotel. Enjoy the free continental breakfast each morning. Multilingual staff can provide around-the-clock assistance and concierge services are on offer.

Free WiFi, flat-screen TVs

The 34 guestrooms offer flat-screen TVs with satellite channels, along with free WiFi and free local calls. Other amenities include hair dryers, ironing boards, and desks. Housekeeping is available on request.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$109* Per night/room 29 Mar. - 30 Mar.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

City Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Casamia 36 Hotel ratings based on 16 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Casamia 36 Hotel

Everyone (8) Family (1)
3 out of 5
Staff was great. Room was meh. Nothing special. Amenities were lacking, I mean no vending machine, no coffee maker I room. Bare minimum. The bed was rather comfortable. All in all, not bad, but could be greatly improved.

Posted by on 13 May 2019

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1 out of 5
This was the worst experience I have ever had in a hotel in my life. it was so dirty, the staff was so unprofessional and unhelpful. I can't believe the lack of customer service. I walked into the room and it was totally unacceptable and dirty. The wallpaper is falling off the walls, there is an unrecognizable substance that was splattered over the bathroom walls. Shelves from the dresser missing. The staff was able to put me into another room which was to my suprise JUST as dirty as the first with the same dirty walls and bathroom. I am horrified that I was not granted an immediate refund for this. The staff would not help me at all.

Posted by on 13 Feb. 2019

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3 out of 5

Posted by on 29 Dec. 2018

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5 out of 5

Modern boutique comfort

Really enjoyed the new bathroom , spacious king bed and the friendly staff in the lobby where complimentary coffee is served. Enjoy!

Posted by , from ct. on 5 Dec. 2016

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4 out of 5

Affordable, clean lodging

Pros: Nice front desk staff.
Cons: It's nice to have a king bed, but you really do lose a lot of space because of it. Try to clean the marks off the walls.
Location: Chelsea Galleries, Chelsea Market, HighLine, MSG.
The staff at this hotel were very nice and the room was clean. Like everyone has said, the rooms are super small. It worked for me, but for two people, it would be a very tight squeeze. If you have luggage, even harder. Not impossible if you get along well. There are some marks on the wall that made it look less clean than it was, but this is from people bumping their items into it because of how small the room is- lol. The location was a little iffy for a single female- not necessarily bad, but a little too isolated in the evening for midtown. It wasn't a bad walk with a rollaway suitcase to Penn Station, and a great location for Chelsea galleries, which is why I stay in midtown. The mattress was nothing special, but fine. I would stay here again.

Posted by , from Florida on 20 Jul. 2016

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4 out of 5

Good hotel. It was pretty far from the subway.

Pros: Cleanliness and great staff. Enjoyed the security I felt there.
Loved New York! Great time! Hotel was easy to find a cab. It was emaculatly clean. Small rooms with only coffee in the room or lobby. Cafes are located in close proximity.

Posted by , from Texas on 18 May 2016

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4 out of 5

Good for a one-night stay

Pros: It was close enough to Penn Station that I could walk with my luggage and not get exhausted.
Cons: The price.
Location: I was only there overnight, so I didn't do much nearby, but it is near to Times Square and not far from Penn Station and the Empire State Building.
This hotel was nice. The room that I was given was quite small (or not exactly small but the king size bed mad it feel small), but it had everything I needed. The location was fairly close to Times Square and about 1/2 mile from Penn Station, so it was pretty easy to get where I needed to go. No breakfast was included but there was coffee in the room. I had a late arrival and the staff were excellent in meeting my needs. Overall, the hotel was fine although it seemed somewhat expensive for the facilities provided, but it was New York.

Posted by , from West Virginia on 14 May 2016

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4 out of 5

hotel with all the necessary things

The price is reasonable and the place is near the Penn station. the room has coffee machine,microwave and fridge.

Posted by , from D on 23 Apr. 2016

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4 out of 5

Reasonable priced parking across the street.

Good location next to Hells kitchen neighborhood. I normally take the train but had to drive this time so the reasonably priced parking conveniently located across the street was ideal. In and off Manhattan from the Lincoln Tonnele was also super convenient.

Posted by , from G on 4 Jan. 2016

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3 out of 5

good for the price

the gem is a nice hotel for the price.. it located not far from penn st.. the rooms are very small. but clean and modern.. for a one night stay it was perfect... if i was staying for a few days or a week i might get clostraphobia....

Posted by on 1 Jul. 2012

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Property Features

Free breakfast is available daily. WiFi and wired Internet are free in public spaces. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Casamia 36 Hotel. This 3-star New York hotel is smoke free.

  • 34 guestrooms or units
  • 10 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet


  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (27.5 km / 17.1 mi)
  • Train station: New York Penn Station (1.1 km / 0.7 mi)
  • Metro station: 34th Street–Hudson Yards Station (0.6 km / 0.4 mi)
  • Parking:

Room Amenities

Casamia 36 Hotel offers 34 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with satellite channels. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Satellite channels
  • Hypo-allergenic bedding
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 10:00 AM.

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available



  • Service fee: USD 15 per accommodation, per night
  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • GEM Hotel
  • GEM Hotel Hudson
  • GEM Hotel Hudson Yards
  • GEM Hotel Hudson Yards New York
  • GEM Hudson Yards
  • GEM Hudson Yards New York
  • Hudson Yards Hotel
  • 36 Hudson Hotel New York
  • Casamia 36 Hotel New York
  • 36 Hudson New York
  • The Gem Hotel-Midtown West Hotel New York City
  • Casamia 36 New York
  • Casamia 36
  • Casamia 36 Hotel Hotel
  • Casamia 36 Hotel New York
  • Casamia 36 Hotel Hotel New York
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.