CIVILIAN Hotel

4.0 star property
4-star Art Deco hotel near Times Square

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Photo gallery for CIVILIAN Hotel

Rooftop terrace
Front of property
Lobby
Terrace/patio
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
305 W 48th St, New York, NY, 10036
  • Place, Times Square
    ‪3 min walk‬
  • Place, Bryant Park
    ‪9 min walk‬
  • Place, Rockefeller Center
    ‪10 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪26 min drive‬

Room options

Cozy 2 Twin

9.2 out of 10
Wonderful
(45 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Cozy Queen

9.0 out of 10
Wonderful
(344 reviews)
  • City view
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Spacious Double Double

9.2 out of 10
Wonderful
(15 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Spacious King, ADA

9.4 out of 10
Exceptional
(20 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Spacious Queen

9.2 out of 10
Wonderful
(27 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

New York

Heart of New York.Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Rockefeller Center. Also, Bryant Park is within half a mile (1 km) and Central Park is within 2 miles (3 km).

What's nearby

  • Times Square - 3 min walk - 0.3 km
  • Bryant Park - 9 min walk - 0.8 km
  • Rockefeller Center - 10 min walk - 0.9 km
  • Central Park - 13 min walk - 1.1 km
  • Madison Square Garden - 16 min walk - 1.4 km

Getting around

  • 50 St. Station (8th Av.) - 2 min walk
  • Grand Central - 42 St. Station - 17 min walk
  • LaGuardia Airport (LGA) - 28 min drive

Restaurants

  • ‪Carnegie Diner & Cafe - ‬2 min walk
  • ‪The Dickens - ‬1 min walk
  • ‪Carve: Unique Sandwiches & Pizza - ‬2 min walk
  • ‪Modern Tea Shop - ‬1 min walk
  • ‪Lillie's Times Square - ‬2 min walk

About this property

CIVILIAN Hotel

4-star Art Deco hotel near Times Square
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A nightclub, tour/ticket assistance, and coffee/tea in a common area are also featured at CIVILIAN Hotel.

This 4-star New York hotel is smoke free.

  • 1 building
  • 194 guestrooms or units
  • 27 levels
  • 2 bars or lounges
  • Built in 2021
  • Nightclub
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
CIVILIAN Hotel offers 194 accommodations with laptop-compatible safes and designer toiletries. 43-inch Smart televisions come with premium cable channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 50 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 20 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Concerts/live shows
  • Evening entertainment
  • Nightclub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch smart TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CIVILIAN HOTEL mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 20 for adults and USD 20 for children
  • Nearby parking fee: USD 50 per day (500 ft away)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property is also known as

Civilian NYC
CIVILIAN Hotel Hotel
CIVILIAN Hotel New York
CIVILIAN Hotel Hotel New York

CIVILIAN Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1364 out of 1841 reviews
Rating 8 - Good. 333 out of 1841 reviews
Rating 6 - Okay. 96 out of 1841 reviews
Rating 4 - Poor. 25 out of 1841 reviews
Rating 2 - Terrible. 23 out of 1841 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kristin, LYNCHBURG

Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Highly recommend.
Stayed 2 nights in Aug 2025

2/10 Terrible

Steven, Toledo

Disliked: Cleanliness, amenities, property conditions & facilities
This place was horrible....like seriously bad? IDK how they get any.decent reviews? My stay was just awful. The room was tiny...even by NYC standards. My college dorm room was larger. Absolutely no storage anywhere in the room. No dressers, no cabinets, one small drawer. No closet or desk. The room was abysmal. If there are 2 of you in the room, you can only navigate carefully around each other. You can only get out of the bed from one side as the other is wedged up against the window. Taking a shower is a cumbersome task, as there is no door or curtain to protect the water from flooding over onto the bathroom floor. Each time I took a shower the bathroom floor was flooded. Wet towels everywhere. The bathroom is extremely small as well. No place to put any of your hygiene, soaps, shavers etc. Unable to even take a shower as water floods the bathroom. Even worse, no room cleanings. I was there 7 days, and my room never got cleaned. You call and call and they say someone will be up to see you, but it never happens. Place is totally understaffed to the point of negligence. No bed or linen changes in 7 days. I was cleaning my own bathroom. I usually found a towel/sheet cart in the hotel. It was always at the end of the hall...so I would go down and take all the linens I needed. The lobby is a joke, as there isnt one. There are 2 small tables with only one person at the desk to check you in? You can barely fit 4 people in the lobby at any given time. Ridiculously small. Horrible
Stayed 6 nights in Oct 2025

10/10 Excellent

Francis

Stayed 2 nights in Oct 2025

10/10 Excellent

Heidi

Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

convenient location and friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Jashey

Stayed 1 night in Oct 2025

10/10 Excellent

Randi

Stayed 5 nights in Oct 2025

10/10 Excellent

Melody

Liked: Cleanliness, amenities
Was completely surprised by the pleasant staff, location, the lounge area for breakfast and cocktails later in the day the room was clean comfortable. The staff was over the top. Enjoy the coffee I would stay again. I was surprised on every term. It’s hard to find a good New York hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Nervasha

Liked: Cleanliness, staff & service, room comfort
Internet was poor. Towels were not changed daily. Breakfast was poor. Staff was friendly. You had to pay extra for the room to be made up.
Stayed 4 nights in Oct 2025

8/10 Good

Eunhae

Liked: Cleanliness, staff & service, room comfort
Accessibility, convenience, and service were all excellent. The room was small, but considering it was New York, it wasn't bad. However, the water pressure in the toilet was very weak.
Stayed 5 nights in Sep 2025

10/10 Excellent

Mathew

Stayed 4 nights in Oct 2025

10/10 Excellent

Udo

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean but tiny. The “queen” bed is not a queen. I measured it. Also, the music booming from the 17th floor down to the 24th kept us awake until after midnight.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. The bar, roof top bar, and staff were excellent. Derek and the hostess females were very accommodating and engaging.
Stayed 3 nights in Oct 2025

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute high rise hotel in heart of fashion district. Very easily walk to Times Square, Times Square. Different setup as was a restaurant as well as a comedy club and elevator was sparse but for a one night stay was great- room was tight but still great
Stayed 1 night in Sep 2025

10/10 Excellent

Carla

Liked: Cleanliness
Stayed 4 nights in Oct 2025

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ‘cosy room’ is as described, don’t expect a lot of space for storage or swinging cats. And don’t expect a huge lobby. However, the attention to detail, design, and innovative use of space is fantastic throughout. Floor to ceiling windows ensure that the rooms don’t seem small, and the bars serve as classy public spaces through the day. The team have a solution to every query and could not be more helpful. The hotel is located on a quieter street just next to Broadway, which was ideal for us. We were delighted with this hotel.
View from floor 9
The blue room
The blue room
Staircase to the cocktail rooms
Stayed 5 nights in Oct 2025

10/10 Excellent

Gia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, super helpful. I love a quaint little NYC room, especially when it has style! Oh, and good water pressure! We loved our stay here, it's perfect for a theater-centric trip for sure. We were able to walk to theaters quickly. I wish we had time to visit the two on-site bars, because they looked amazing.
Stayed 2 nights in Sep 2025

10/10 Excellent

Samantha

Stayed 1 night in Oct 2025

6/10 Okay

Ye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from check in until check out were incredible.
Stayed 1 night in Oct 2025

6/10 Okay

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Did not clean room until asked. Coffee/tea only available in restaurant, and only 10-3. Nice design. Neighborhood not great.
Stayed 3 nights in Oct 2025

8/10 Good

Marcy

Business traveller
Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Fareed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is amazing best staff of any hotel I have stayed with nationwide. Very accommodating and friendly. Excellent location walking distance to Times Square and easy access to subway to get everywhere else. “Cozy” rooms are extremely small but manageable for two but keep in mind you will have to be efficient with your space, a couple things in the room are showing ware and could use a refresh. Overall even though you can get a larger room for the same price I will come back to this hotel again just for the staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025