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DoubleTree by Hilton New York City - Chelsea

4-star property
128 West 29th Street, New York, NY 1-855-887-0424
3.3 out of 5
See all 7 travelocity Reviews

"Convenient and walking distance to just about everywhere you want to go Subway is close by. " More

By a verified traveller on Sun 14 May 2023

Points Of Interest

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Hotel Description

4-star hotel near 5th Avenue

Manhattan stay

Within a 10-minute walk of this Manhattan hotel, you'll find 5th Avenue and Madison Square Garden. Also, Empire State Building is within half a mile (1 km) and Broadway is within 2 miles (3 km).

Dining, 24-hour fitness

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. WiFi in public areas is free. A 24-hour business center, limo/town car service, and express check-in are also on offer.

Standard King - Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $194* Per night/room 21 Apr. - 22 Apr.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Penthouse, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard 2 Double Beds - Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel New York City - Chelsea ratings based on 7 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel New York City - Chelsea

Everyone (3) Family (4)
5 out of 5
Convenient and walking distance to just about everywhere you want to go Subway is close by.

Posted by on 14 May 2023

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Comment from Hotel Management

17 May 2023 by k

thank you for staying with us!! We hope to see you again:)

2 out of 5

Posted by on 23 Mar. 2023

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Comment from Hotel Management

18 Apr. 2023 by Chris

Please accept our apologies as we did not meet your needs nor satisfaction during your stay. We thank you for staying with us. We appreciate the feedback so that we may better ourselves and the Hotel.

3 out of 5
Wasnt bad until go to check in and had to wait almost an hr bc my room wasnt ready

Posted by , from Glens falls on 19 Mar. 2023

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Comment from Hotel Management

21 Mar. 2023 by k

Im sorry to hear that, thank you for your feedback!!

4 out of 5
Nice property inside. Outside is a bit untidy.

Posted by on 11 Nov. 2022

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Comment from Hotel Management

7 Jan. 2023 by CHRIS

Thanks for staying with us. We appreciate your feedback!

1 out of 5

Posted by on 25 Jun. 2021

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4 out of 5
The hotel is older, but clean and the beds were really nice. The staff was very friendly and helpful. The only negative was the lobby. It is quite small with very little seating. Overall I definitely would stay here again.

Posted by on 21 Dec. 2019

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4 out of 5
The location is good. Easy to get to Time Square, and other parts of Manhattan .The beds were excellent, and the room very clean.

Posted by on 19 Dec. 2019

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About the DoubleTree by Hilton New York City - Chelsea

Location 128 West 29th Street, New York, NY 10001

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and limo/town car service. WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel New York City - Chelsea. This 4-star New York hotel is smoke free.

  • 1 building
  • 236 guestrooms or units
  • 27 levels
  • Built in 2008
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: New York W 32nd St. Station (0.8 km / 0.5 mi)
  • Metro station: 28 St. Station (7th Av.) (0.3 km / 0.2 mi)

Room Amenities

DoubleTree by Hilton Hotel New York City - Chelsea offers 236 air-conditioned accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

DoubleTree by Hilton Hotel New York City - Chelsea has a restaurant serving breakfast and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a first aid kit, and window guards in each accommodation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 17
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 18–25 for adults, and USD 18–25 for children
  • Nearby parking fee: USD 50 per day (656 ft away)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel New York City Chelsea
  • DoubleTree Hilton New York City Chelsea
  • DoubleTree New York City Chelsea
  • Hilton New York City Chelsea
  • DoubleTree Hilton New York City Chelsea Hotel
  • DoubleTree by Hilton New York City Chelsea
  • DoubleTree by Hilton New York City Chelsea
  • DoubleTree by Hilton Hotel New York City Chelsea
  • DoubleTree by Hilton Hotel New York City - Chelsea Hotel
  • DoubleTree by Hilton Hotel New York City - Chelsea New York

You should know

  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.