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4.3 out of 5

"The location of the hotel and cleanliness and size of the room we're terrific. Our rooms had lots of natural light since overlooking the Planetarium. ... " More

By a verified traveller on Fri 27 Dec 2019

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Hotel Description

3.5-star hotel near Central Park

In historical district

Within a 10-minute walk of this Upper West Side hotel, you'll find Central Park and American Museum of Natural History. Beacon Theater and Metropolitan Museum of Art are also within 2 miles (3 km).

Business services

A fitness center, self parking, and concierge services are featured at this hotel. WiFi in public areas is free. Traveling for business? Take advantage of the business center, express check-out, and conference space.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 199 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include free newspapers, hair dryers, and safes.

Excelsior Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Classic Queen, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Excelsior Deluxe Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Excelsior Hotel ratings based on 32 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Excelsior Hotel

Everyone (20) Couples (4) Family (10)
5 out of 5
The location of the hotel and cleanliness and size of the room we're terrific. Our rooms had lots of natural light since overlooking the Planetarium. Staff was great, especially considering they were working on Christmas.

Posted by , from Chicago on 27 Dec. 2019

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5 out of 5
Beautiful Christmas decoration. Friendly staff. Very clean

Posted by on 22 Dec. 2019

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4 out of 5
The property is lovely, the area is fantastic, the staff were pleasant and polite. The rooms were clean and decent size. Don't bother paying for the breakfast however, it's horrific. Not worth the money, especially with so many wonderful bakeries and cafes within walking distance.

Posted by on 13 Nov. 2019

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5 out of 5
We stayed here for NYC marathon weekend, and loved the location and the "old school" charm

Posted by , from Illinois on 12 Nov. 2019

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4 out of 5

Posted by on 20 Oct. 2019

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4 out of 5
Great location, most staff are terrific (one exception at the reception desk). The lack of coffee makers in the rooms is a huge inconvenience, since long lines form at the one slow Keurig machine in the lobby.

Posted by on 15 Oct. 2019

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5 out of 5
Enjoyed our stay, great location and very clean. I wish they had coffee in the rooms, you have to go to the lobby for morning coffee

Posted by on 7 Oct. 2019

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4 out of 5
This is a an affordable option in a great location! Roght by Central Park, the subway and dining! Its definitely vintage in that its that era of layout and decor. The bedding is new and updated and things were clean. Thr picture on Travelocity outside is not this hotel, not sure why. We stayed down in the financial district in a more modern place for fifty bucks more a night but ot was so small, the closet was enough for about 3 coats! excelsior had a HUGE closet and little sitting room and 2 tvs. We had double beds but truth be told they were more like large twins. If your plan is to put two small kids in them, cool. But if anyone thinks two adults could fit? No way. The staff here was amazing and helpful. We didnt have time to ise any of the amenities here but heads up coffee is served downstairs not in the room. Our room didn't have fridge/microwave. Overall good place to stay. If youll be out all day its a nice place to come home and rest. If you want the stay in the fancy hotel all day experience, this probably isnt for you :)

Posted by , from Denver on 4 Oct. 2019

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4 out of 5
The older building had a lot of charm. But the daily break down of the elevator was irritating.

Posted by on 15 Aug. 2019

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4 out of 5

Posted by on 7 Aug. 2019

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Property Features

There's a coffee shop/café on site. A free manager's reception is offered daily. WiFi is free in public spaces. A business center and a meeting room are available. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Excelsior Hotel. Parking is available for a fee. This 3.5-star New York hotel is smoke free.

  • 199 guestrooms or units
  • Manager's reception (free)
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: John F. Kennedy Intl. Airport (JFK) (42.1 km / 26.2 mi)
  • Train station: New York Harlem 125th St. Station (4.9 km / 3.1 mi)
  • Metro station: 81 St. - Museum of Natural History Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Excelsior Hotel offers 199 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property charges a fee for luggage storage before check-in and after check-out for group reservations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Staffed front desk
  • No rollaway/extra beds available
  • Debit cards
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 21 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 17.00 per person (approximately)
  • Self parking fee: USD 30.00 per day
  • Nearby parking fee: USD 30 per day
  • Refrigerator fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Excelsior Hotel
  • Excelsior Hotel New York
  • Excelsior New York
  • Excelsior New York City
  • Excelsior Hotel New York City
  • Excelsior Hotel Hotel
  • Excelsior Hotel New York
  • Excelsior Hotel Hotel New York
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.