"The hotel needs a renovation. Te bathrooms are really basic, the room needs a bether lounge area, the carpet looks old " More
Central New York getaway
Within a 10-minute walk of this Midtown hotel, you'll find 5th Avenue and Rockefeller Center. Central Park and Grand Central Terminal are also within half a mile (1 km).
Luxury amenities
A full-service spa, a health club, and a restaurant are all featured at this smoke-free hotel. Families will appreciate complimentary bicycles and supervised childcare. Traveling on business? Take advantage of the business center, express check-out, and valet parking.
WiFi, plasma TVs
The 909 guestrooms feature thoughtful touches like bathrobes and slippers, as well as WiFi and 24-hour room service. Wired Internet, plasma TVs, and minibars are also available.
25 Feb. 2020 by Becky Hubbard
Greetings Javie, Thank you for your feedback. We appreciate and take all feedback seriously. We are thrilled that we will be doing a renovation in the near future. We are currently the largest oldest hotel in Manhattan. We want to make sure we put together a well thought out plan and keep in line with the history of the hotel. We look forward to welcoming you back soon! Regards, Becky Hubbard, General Manager
8 Jan. 2020 by Becky Hubbard
Thank you so much for your 5 star review. We are glad you enjoyed your stay at the Lotte New York Palace. We look forward to welcoming you back soon. Best wishes, Becky Hubbard, General Manager
8 Jan. 2020 by Becky Hubbard
Thank you so much for your kind review. We are delighted to hear that you have enjoyed our holiday decorations and the location of our property. We look forward to welcoming you back soon. Warm Regards, Becky Hubbard, General Manager
30 Dec. 2019 by Becky Hubbard
Dear Guest, thank you so much for your review. We are delighted to hear that you have enjoyed your stay with us at the Lotte New York Palace. We look forward to welcoming you back soon. Warm Regards, Becky Hubbard, General Manager
16 Dec. 2019 by Becky Hubbard
Dear Guest, thank you so much for your review. We are delighted to hear that you have enjoyed your stay with us at the Lotte New York Palace. We look forward to welcoming you back soon. Warm Regards, Becky Hubbard, General Manager
16 Dec. 2019 by Becky H.
Dear Guest, thank you so much for your review. We are delighted to hear that you have enjoyed your stay with us at the Lotte New York Palace. We look forward to welcoming you back soon. Warm Regards, Becky Hubbard, General Manager
20 Oct. 2019 by Becky Hubbard
Thank you so much for your valuable feedback. We are delighted to hear that you have enjoyed your stay with us at the Lotte New York Palace, especially our location and staff! We look forward to welcoming you back soon. Warm Regards, Becky Hubbard, General Manager
12 Aug. 2019 by Becky Hubbard
Thank you so much for your review. We are delighted to hear that you have enjoyed your stay with us at the Lotte New York Palace. We look forward to welcoming you back soon. Warm Regards, Becky Hubbard, General Manager
7 Aug. 2019 by Becky Hubbard
Thank you so much for your valuable feedback I am so sorry for the inconveniences you experienced during your stay. We want you to know that we take all concerns very seriously and will relay all of this information to our team. Please know that it is always our goal to exceed guest's expectations. We look forward to welcoming you back soon. Warm Regards, Becky Hubbard, General Manager
30 Jul. 2019 by Becky Hubbard
Thank you so much for your review. We are delighted to hear that you have enjoyed your stay with us at the Lotte New York Palace. We will definitely relay your feedback to our team. We look forward to welcoming you back soon. Regards, Becky Hubbard, General Manager
Lotte New York Palace offers its guests a full-service spa, a health club, and a steam room. There's a restaurant on site, as well as a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have WiFi and wired Internet for a fee. Business amenities include a business center and limo/town car service. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury Lotte New York Palace. Parking is available for a fee. This 4.5-star New York hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge
Valet parking (surcharge)
Lotte New York Palace offers 909 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Plasma televisions come with pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
Lotte New York Palace has a restaurant on site.
Villard - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch. Open daily.
Troubles Trust - Onsite cocktail bar.
Tavern on 51 - Onsite bar. Open select days.
Pomme Palais - This café specializes in American cuisine and serves breakfast, lunch, and light fare.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available through room service.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
