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NH Collection New York Madison Avenue

4.5 star property
4.5-star luxury hotel near The Morgan Library and Museum

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Photo gallery for NH Collection New York Madison Avenue

Penthouse Park Av. Jr. Suite with Terrace
Property preview
Lobby
Minibar, in-room safe, desk, blackout drapes
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
22 East 38th Street, New York, NY, 10016
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Grand Central Terminal
    ‪6 min walk‬
  • Place, Times Square
    ‪11 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

8.4 out of 10
Very good
(16 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout drapes

Junior Suite

7.6 out of 10
Good
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room, City View

Minibar, in-room safe, desk, blackout drapes

Premium Room, City View

8.8 out of 10
Excellent
(10 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Room

Premium Room

Premium Room

7.2 out of 10
Good
(22 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room, City View (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, desk, blackout drapes

Premium Room, City View (Extra Bed 2 adults + 1 child)

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room, City View (Extra Bed 3 adults)

Minibar, in-room safe, desk, blackout drapes

Premium Room, City View (Extra Bed 3 adults)

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Tower Suite)

Suite (Tower Suite)

Suite (Tower Suite)

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Extra Bed 2 adults + 1 child)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium Room, Terrace (View)

Premium Room, Terrace (View)

Premium Room, Terrace (View)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 adults)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Extra Bed 3 adults)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room (Accessible)

Minibar, in-room safe, desk, blackout drapes

Superior Room (Accessible)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room (Empire State Views)

Minibar, in-room safe, desk, blackout drapes

Premium Room (Empire State Views)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room, City View (Twin beds)

Minibar, in-room safe, desk, blackout drapes

Premium Room, City View (Twin beds)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room (Twin beds)

Minibar, in-room safe, desk, blackout drapes

Premium Room (Twin beds)

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room (View)

Minibar, in-room safe, desk, blackout drapes

Superior Room (View)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (View, Twin beds)

Minibar, in-room safe, desk, blackout drapes

Superior Room (View, Twin beds)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

New York

City center stay.A stay at this Manhattan hotel places you steps from The Morgan Library and Museum and within a 5-minute walk of SUMMIT One Vanderbilt. Grand Central Terminal and Empire State Building are also within half a mile (1 km).

What's nearby

  • 5th Avenue - 1 min walk - 0.0 km
  • Empire State Building - 5 min walk - 0.4 km
  • Grand Central Terminal - 6 min walk - 0.6 km
  • Bryant Park - 8 min walk - 0.7 km
  • Times Square - 11 min walk - 1.0 km

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 7 min walk
  • LaGuardia Airport (LGA) - 21 min drive

Restaurants

  • ‪Morgan Café - ‬1 min walk
  • ‪Mulligan's Pub - ‬2 min walk
  • ‪Zuma New York - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬2 min walk
  • ‪Mad Dog & Beans Mexican Cantina - ‬2 min walk

About this property

NH Collection New York Madison Avenue

4.5-star luxury hotel near The Morgan Library and Museum
WiFi is free in public spaces. A meeting room and limo/town car service are available. You can enjoy a drink at the bar/lounge. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury NH Collection New York Madison Avenue. A complete renovation of NH Collection New York Madison Avenue was completed in May 2021.

This 4.5-star New York hotel is smoke free.

  • 1 building
  • 288 guestrooms or units
  • 18 levels
  • Built in 1923
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
NH Collection New York Madison Avenue offers 288 accommodations with minibars and safes. Smart televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 80 per day); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 38 to 46 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Smart TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 80.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 38 to 46 per person
  • Nearby parking fee: USD 80 per day (351 ft away)
  • Pet fee: USD 250 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Jolly Madison Towers
Jolly Hotel Madison
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Jolly Hotel Madison Towers New York
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Madison Jolly Towers
Madison Towers Hotel
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Jolly Madison Towers Hotel
NH Collection New York Madison Avenue Hotel
Collection Madison Avenue Hotel
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Collection Madison Avenue
NH Collection New York Madison Avenue Hotel

NH Collection New York Madison Avenue Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 560 out of 880 reviews
Rating 8 - Good. 175 out of 880 reviews
Rating 6 - Okay. 79 out of 880 reviews
Rating 4 - Poor. 39 out of 880 reviews
Rating 2 - Terrible. 27 out of 880 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tuuli

Liked: Cleanliness, staff & service, room comfort
The hotel location was great and the room was nice, very basic. I liked the bathroom a lot. The breakfast was good, although the cleanliness of the restaurant was a bit so and so. The fabric benches are very dirty.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ian

Stayed 3 nights in Aug 2025

8/10 Good

Kenneth

Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value!

Great value!
Stayed 2 nights in Jul 2025

10/10 Excellent

Alison, Boca Raton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was tiny but staff is wonderful
Stayed 3 nights in Sep 2025

10/10 Excellent

Fatoumata

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel in New York City. I’ve been here so many times and have never been disappointed. The staff is friendly, welcoming, and always nice. My experience with this hotel has been great, even outside the United States. I’ve stayed with them in Italy and Germany, and the customer service is top-tier, which is why I always return to them.
Stayed 1 night in Jul 2025

10/10 Excellent

Jairo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2025

4/10 Poor

Hirokazu

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Noel, Boston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, welcoming, warm service at the front desk. The property was super clean. Everything fell to very Brand New and luxurious would stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, very spacious rooms. Restaurant downstairs and nearby. The
Stayed 6 nights in Aug 2025

10/10 Excellent

Stephen

Stayed 1 night in Aug 2025

10/10 Excellent

Pedro Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The staff was incredibly attentive and nice. The room was bigger than we expected, and the restroom was huge! It was my 3rd year in a row traveling to New York, and this was hands down the best hotel I have stayed in. 10/10
Stayed 7 nights in Aug 2025

8/10 Good

Iryna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - right in the centre, but very quiet and not crowded neighbourhood. Rooms are not big but very comfortable , modern. Lobby and bar look very luxurious. Can't recommend enough!!
Stayed 4 nights in Jul 2025

10/10 Excellent

MONIQUE, Toms River

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Fun vibe! Clean and employees were courteous and welcoming. I would stay there again!
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

John Baxter

Liked: Cleanliness, staff & service, property conditions & facilities
Solid spot.
Stayed 3 nights in Aug 2025

10/10 Excellent

Therese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious with a comfy bed.
Stayed 3 nights in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and beautiful rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Stayed 2 nights in Jul 2025

6/10 Okay

Olatunde

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Amenities
Location was great. Quiet neighborhood. Bed was wonderful and very clean
Stayed 1 night in Jul 2025