4.7 out of 5

"Great team professional caring good guest recognition " More

By a verified traveller on Mon 19 Feb 2018

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Hotel Description

4.5-star luxury hotel near 5th Avenue

City center stay

Within a 10-minute walk of this Midtown hotel, you'll find 5th Avenue and St. Patrick's Cathedral. Rockefeller Center and Chrysler Building are also within half a mile (1 km).

Luxury amenities

A full-service spa, a 24-hour fitness center, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the 24-hour business center, express check-in, and valet parking. A bar/lounge, a 24-hour front desk, and a hair salon are also provided.

Soaking tubs, kitchenettes

Boasting deep soaking bathtubs, the 209 guestrooms also offer WiFi and kitchenettes. Flat-screen TVs come with cable channels, and other amenities include iPod docks and refrigerators.

Standard Room, 1 Queen Bed (Guestroom)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$221 per night

Deluxe Studio, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Suite Queen Bed Accessible

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Suite King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Benjamin ratings based on 56 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Benjamin

Everyone (2)
5 out of 5

Good location bathrooms need upgrade

Great team professional caring good guest recognition

Posted by , from charleston sc on 19 Feb. 2018

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Comment from Hotel Management

19 Mar. 2018 by Ryan McGhee

Dear Valued Guest, Thank you for the kind feedback, we are happy to hear that you enjoyed your time at The Benjamin. We hope to see you again soon!

5 out of 5

Nice hotel located near NYC points of interest

Pros: Location and cleanliness
Location: Within walking distance of many NYC landmarks
The hotel proved to be very nice with friendly and helpful staff. Our room was on the 10th floor, very clean, quiet, and surprisingly more spacious than expected. The only slight concern was waiting for the hot water in the shower but with patience, all was good. The nearest subway is just around the corner so getting places was most convenient. We thoroughly enjoyed our stay at Hotel Benjamin.

Posted by on 5 Jun. 2016

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5 out of 5

Everything was great!

Everything was great!  The entire staff was not only professional, but very personable and accommodating. From the doormen, to the bell hops to the front desk staff and the concierge staff...excellent service!!  My husband and I were celebrating our 23rd anniversary and we were graciously upgraded to a suite near the top floor, as well as complimentary champagne with chocolate covered strawberries and they even through in breakfast one morning!  Very classy!! Kimberly was fabulous!  Upon our return to NYC, we will definitely be staying at The Benjamin again!!!  Double thumbs up to all at The Benjamin.....you truly made our anniversary in the Big Apple a memorable one!!  Thank you for everything

Posted by , from Riverside, CA on 26 Jun. 2013

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4 out of 5

Great location; fantastic staff; clean rooms

While I don't travel often, I have a heavy set of standards when it comes to hotel accommodations.  I booked this hotel online as part of a wedding anniversary package.  Since I booked online, I was nervous on the cab ride from LGA but those nerves were settled immediately upon arrival.  The accommodations were equal or great than how they appeared online (doesn't always happen) and the staff was incredible.  I'd go in more detail about how great the staff was but it'd be too long for a reasonable review.  However, I will say the service was top notch from desk, to bell hop, to the restaurant.  The food and the music in the restaurant was were great.  I would also like to point out that the restaurant was close to everything.  A subway stop is a block away, and great sites such as Rockefeller Center, Central Park, and MoMa.  I could go on and on but long story short this is a great hotel and I would certainly recommend staying there.  

Posted by , from New York, NY on 28 May 2013

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5 out of 5

this is a fabulous hotel!!

Pros: Quiet
This was the second time I stayed in this hotel. You will not regret staying here. The staff really cares about you. It's well worth the money.

Posted by on 28 Jun. 2012

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5 out of 5

This hotel was one of the best we have ever stayed in!

The Benjamin hotel was fabulous! We had a 1 bedroom suite with a queen bed. It was extremely comfortable. The bed and the linens were heavenly. The staff at the Benjamin could not have been any nicer or more accommodating. We will stay at the Benjamin every time we vist new York!

Posted by , from Louisville, KY, USA on 21 Jun. 2012

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5 out of 5

Great hotel and room, but we found something off...

Pros: Close restaurants, great restaurant in the hotel, great views from the private balconies
On the second night there, as we were about to get into bed around midnight, we noticed that there was no top sheet on the bed, only the comforter. We called the front desk who promptly sent one up (which we had to put on the bed ourselves) and the explanation was that to reduce the environmental impact from the laundry, they didn't use them. For the life of us, we couldn't remember if there was one on the bed the first night, but unless they wash the comforters between occupants, it would seem to be less efficient due to their bulk as well as less than sanitary. Otherwise, it was a great hotel.

Posted by , from Grand Rapids, MI, USA on 19 Jun. 2012

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4 out of 5

Clean quiet and comfortable

Pros: Close restaurants, Quiet
Cons: No free Internet
My husband and I were very excited to have a long weekend getaway. We were very pleased with the location. It's close to Central Park and Times Square but actually quiet and we heard no street noise. There isn't much of a view but you aren't in your room that much to worry about a view. It was exceptionally clean. The only thing I didn't like was the bed was quite firm but the pillows were excellent.

Posted by , from Memphis, TN, USA on 31 May 2012

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2 out of 5

This hotel made me feel lower class

Pros: Close restaurants, Quiet
Cons: No free Internet, Poor breakfast, bad service for middle class guests
I was not very impressed with The Benjamin. The staff made me feel like I wasn't welcomed because I didn't pay a lot, and wasn't an executive. The gentleman before me checked in and was treated very nicely, he was wished a great stay and explained all about the hotel. I was not even wished a great stay, they explained nothing to me. I was not happy with the service at all!

Posted by on 3 Apr. 2012

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5 out of 5

Loved hotel! I felt like I was at home

Pros: Close restaurants
Great staff. Loved the location. I Had a one bedroom suite and it was perfect , I even had a kitchen and living room which made it feel like home. Would Definetly stay again.

Posted by , from Miami fl on 27 Feb. 2012

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Property Features

The Benjamin offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. There's an onsite 24-hour business center. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury The Benjamin. For a fee, parking is available. This 4.5-star New York hotel is smoke free.

  • 209 guestrooms or units
  • 29 levels
  • Built in 1927
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (14.5 km / 9 mi)
  • Train station: New York Grand Central Terminal Station (1.7 km / 1.1 mi)
  • Metro station: Lexington Av.-53 St. Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and RV/bus/truck parking available for a surcharge

Room Amenities

The Benjamin offers 209 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 4.5-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room kitchenette
  • Deep soaking tub
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy local cuisine breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 8 AM to 10:30 AM.

The National - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Couples treatment rooms
  • Body treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 60 per pet, per stay

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 44.75 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room coffee
  • Concierge/valet service
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 25 and USD 50 per person (approximately)
  • Fee for in-room wireless Internet: USD 0.00 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 0.00 per night (rates may vary)
  • Valet parking fee: USD 70 per day
  • Pet fee: USD 60 per pet, per stay
  • Late check-out fee: USD 250 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

Promotions

Added Value

Book a stay in any room or rate plan and receive the following amenities (included in the daily resort fee):

USD 10 daily food and drink credit valid at Celebrity Chef Geoffrey Zakarian’s The National Bar and Dining Rooms (must be redeemed daily); In-room artisanal coffee and tea offerings; wireless Internet access for all devices; access to the private Residence Lounge; unlimited package handling and storage prior to and during your stay; business services, including printing; local and domestic long-distance calls; access to the fitness center; and access to the hotel's Clef D’ Or Concierge services.


Full details at check-in. Offer subject to availability. Taxes and gratuity may not be included. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.