4.2 out of 5

"We spent one night at the Mansfield and I was pleased with the stay. The staff was friendly, the room was clean and it was well located for our quick ... " More

By a verified traveller on Thu 12 Jan 2017

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Hotel Description

3.5-star romantic hotel near Fred F. French Building

Heart of New York

A stay at this Midtown hotel places you steps from Fred F. French Building and within a 5-minute walk of Town Hall. Times Square and New York Public Library are also within half a mile (1 km).

Business services

A 24-hour fitness center, valet parking, and concierge services are featured at this hotel. WiFi in public areas is free. Business travelers can take advantage of the 24-hour business center.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 126 guestrooms also offer free WiFi and flat-screen TVs with cable channels. IPod docks, down comforters, and laptop-compatible safes are also available.

Superior Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$141* Per night/room 2 Sep. - 3 Sep.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Mansfield Hotel ratings based on 69 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Mansfield Hotel

Everyone (15) Couples (2) Business (1) Family (3)
5 out of 5
Love the vintage feel, it is kept in pristine condition. When our TV sound was faulty, we got up-graded from a single to a JR suite. Love the modern touches. library downstairs is nice place to sit and have coffee or wine.The location is great, about 3 blocks from Times Square. Will be my go-to hotel when in NYC. Jimmy Jazz is the best.

Posted by on 20 Jul. 2019

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5 out of 5
It had an old time feel to it. Great location, near a lot of stuff!!

Posted by on 8 Jul. 2019

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2 out of 5
Almost fine. No closet in room. Not even a hook on back of door to hang a jacket or a stand for my suitcase. Otherwise as expected and acceptable.

Posted by on 30 May 2019

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4 out of 5
Came into NYC for my son’s squash tournament and the Mansfield was perfectly located for our event. The staff is friendly and the place is clean. I love their library where my son and I played chess and checkers, even after we’d checked out and needed a place to deflate between squash matches. There’s also a small but pretty complete fitness room. I definitely recommend it.

Posted by , from New Jersey on 4 Mar. 2019

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4 out of 5

Posted by on 23 Feb. 2019

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2 out of 5
Te room was small. The restroom smelled of urine. The television had audio but no video. Complained about it and it was fixed until the following evening. The toilet was too close to the adjacent wall. Th heater would turn on and we had no thermostat o control it. Breakfast choices were limited.

Posted by on 24 Apr. 2018

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Comment from Hotel Management

24 Apr. 2018 by JPalacio

It's disheartening to hear that you had such challenges during your time with us and that our team didn't go above and beyond to rectify the problem. We're disappointed that our cleanliness didn't meet your expectations and that your room wasn't refreshed properly. The comfort and satisfaction of our guests is important to us so we'll be sure to address your concerns with our team moving forward.

2 out of 5

Umpteenth trip to Manhattan

Great location, friendly staff, expected to store our luggage as we arrived early morning. Huge kudos for allowing us to check in early. However, have stayed in Manhattan more times than we can count, even New Years eve and this was the most uncomfortable room we have ever stayed in. They tried, chair in entrance hallway, enough to sit and put your shoes on. Tried to sit in the lovely bench under window. Please try adding pillows. Towels, robes were wonderful. Matress was comfortable but bed literally moved everywhere. We woke each other up constently. Really tried to like this hotel but cant recommend. Oh, and cant comprehend what the door/window slat things were in and out of the bathroom. Cant describe, dont want to be disrespective but my husband and I are of average weight and getting in and out of the bathroom was difficult. Truely, I would only recommend this room equiped with a queen bed to a slim single traveler with a backpack or carry on. However, if you would like more, you can obtain it for the same price within a block.

Posted by , from c on 13 Jan. 2017

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3 out of 5

Nice Option Near Theaters

We spent one night at the Mansfield and I was pleased with the stay. The staff was friendly, the room was clean and it was well located for our quick Broadway visit trip. I found the room was a little bright because of the blinds which made it a bit hard to sleep--nothing that some pull-down shades wouldn't fix.

Posted by on 12 Jan. 2017

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5 out of 5

Very good location to everything.

This was my first visit to NYC I was not sure what to expect. I promise you the Mansfield hotel is your best choice. They have everything you need and the staff was very helpful. I never had to take a cab I was able to walk everywhere and the subway is right there to. I was very happy with my stay.

Posted by , from her on 13 Dec. 2016

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1 out of 5

Terrible Experience

Cons: Everything
In July, I booked a room with two double beds for Mid November. We arrived in NYC early and were not able to check into the Mansfield until 3 pm. The hotel was kind enough to hold our luggage until we returned to check in at three o'clock when we were informed that they could only give us a room with one double bed and a pull out couch. Why couldn't they tell us that when we dropped our luggage off at 10 am? So basically we had no choice but to accept a room that was far less than adequate for our needs. They were not sympathetic to the fact that we truly needed a room with two double beds. Nor did they offer blankets or pillows for the guest that was banished to the pull out couch! There were never enough towels. We had to beg time and again for enough towels. The description of the hotel stated that they provided bath robes...LIES! Philosophy bath products? More lies!! The wood floors gave me splinters on the bottom of my feet more than once. The rooms are dark and dingy and difficult to see in.

Posted by on 26 Nov. 2016

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About the The Mansfield Hotel

Location 12 W 44th St, New York, NY 10036

Property Features

A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. A 24-hour fitness center, a library, and tour/ticket assistance are also featured at the business-friendly The Mansfield Hotel. For a fee, parking is available. This 3.5-star New York hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 12 levels
  • Built in 1902
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (14.7 km / 9.1 mi)
  • Train station: New York Grand Central Terminal Station (0.9 km / 0.6 mi)
  • Metro station: 5 Av Station (W. 42nd St.) (0.1 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Mansfield Hotel offers 126 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Refrigerators, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer available
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 28.69 per accommodation, per night

The resort fee includes:

  • Breakfast
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • Faxes
  • In-room safe
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 40 per day
  • Valet parking fee: USD 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mansfield
  • Mansfield Hotel
  • Mansfield Hotel New York
  • Mansfield New York
  • The Mansfield Hotel New York City
  • Mansfield New York City
  • Mansfield Hotel New York City

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.