"Not as grand as it used to be very expensive for the condition and what you get " More
City center stay
Within a 15-minute walk of this Manhattan hotel, you'll find Central Park and Broadway. Rockefeller Center and Times Square are also within 2 miles (3 km).
A full-service spa, a 24-hour gym, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 9 conference rooms, 24-hour business center, and airport shuttle. Enjoy the sauna and perks like free WiFi.
6 Apr. 2023 by Luigi Romaniello, Managing Director
Dear Guest,Thank you for taking the time to tell us about your experience at The Plaza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate your feedback, as it is only through such constructive comments and observations that we are able to continually monitor and improve the services we provide. It is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
4 Mar. 2022 by Ted Selogie, General Manager
Dear Guest, We are delighted to hear that you had an enjoyable experience. Thank you for your kind words and we look forward to having you with us again soon. Warm regards,
17 Dec. 2019 by Allison K.
Thank you for sharing a terrific, five-star rating!
10 Dec. 2019 by Allison K.
Thank you for the fabulous rating! We appreciate you choosing The Plaza and hope to have you join us again soon!
13 Nov. 2019 by Michael W.
Thank you for taking the time to share your experience. We are glad to know that you enjoyed our central location and that your stay was a prefect 5 out of 5! We hope for the opportunity to welcome you again, and that your next visit will be as pleasant as the last.
15 Apr. 2019 by Allison K.
Thank you for sharing such a glowing review - we appreciate your feedback!
16 Mar. 2018 by Allison K.
Thank you for taking the time to share your feedback following your recent visit to The Plaza for your wife's birthday celebration! We are delighted to receive your kind comments and will ensure that they are celebrated with our teams with great pride. Thank you for choosing our hotel for your stay in NYC and we hope to welcome you back again soon!
4 Oct. 2017 by Allison K.
Thank you for taking the time to share your feedback regarding your recent visit. We are disheartened to hear of the shortcomings experienced and will ensure prompt attention of these matters is addressed with our teams accordingly. I understand that our Manager on Duty has made further contact with you after your recent departure to discuss and express our apologies for these inconveniences. Please do not hesitate to contact us directly to be of any further assistance. Thank you for choosing The Plaza and for sharing your feedback. It is feedback such as this that will allow us the opportunity to exceed your expectations in the future.
23 Aug. 2017 by Allison K.
Thank you for your glowing review! We are delighted that your experience was a memorable one. We will be sure to share your kind comments with our teams. Thank you for choosing The Plaza, we hope to welcome you back again soon!
The Plaza Hotel offers its guests a full-service spa, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 21500 square feet (1997 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury The Plaza Hotel. An airport shuttle during limited hours is available for a fee. For a fee, parking is available. This 5-star New York hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge) , Internet access in public areas - high speed
Valet parking (surcharge)
The Plaza Hotel offers 282 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This New York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.
The Palm Court - This restaurant specializes in American cuisine and serves breakfast and dinner.
Champagne Bar - Onsite Champagne bar. Open daily.
Todd English Food Hall - This restaurant specializes in international cuisine and serves breakfast only. Open daily.
Champagne Bar - This restaurant serves lunch and dinner. Open daily.
The Plaza Food Hall - This delicatessen specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property does not allow photography in the lobby; photography may also be restricted in other areas of the building.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. Onsite parties or group events are strictly prohibited.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.