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Holiday Inn Express Newcastle Gateshead by IHG

3.0 star property
3-star hotel near Intu

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Photo gallery for Holiday Inn Express Newcastle Gateshead by IHG

Two single beds with white linens and wooden headboards, accompanied by a nightstand and lamp.
Enjoy a drink at the hotel bar, where a selection of beverages is available.
Meetings take place around the long, rectangular table with six chairs and blue cushions.
Relax in a stylish lounge area with sofas, armchairs, and a small table, offering a view of the outside.
Situated in a landscaped area, this hotel features a traditional brick facade with multiple windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Clasper Way, Newcastle-upon-Tyne, England, NE16 3BE
  • Intu
    ‪16 min walk‬
  • St. James' Park
    ‪7 min drive‬
  • Quayside
    ‪7 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(28 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(13 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room (with Free Hot Breakfast)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(17 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Newcastle-upon-Tyne

Swalwell stay.With a stay at this Swalwell hotel, you'll be within 2 miles (3 km) of Intu and 6 miles (10 km) of Chinatown. St. James' Park and Tyne Bridge are also within 6 miles (10 km).

What's nearby

  • Intu - 16 min walk - 1.4 km
  • Chinatown - 6 min drive - 5.2 km
  • The Glasshouse - 7 min drive - 6.8 km
  • St. James' Park - 7 min drive - 5.5 km
  • Quayside - 7 min drive - 7.1 km

Getting around

  • Bank Foot Station - 6 min drive
  • Metrocentre Station - 20 min walk
  • Newcastle Intl. Airport (NCL) - 14 min drive

Restaurants

  • ‪Nando's - ‬17 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪YO! Sushi - ‬17 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Cast Iron Bar & Grill - ‬14 min walk

About this property

Holiday Inn Express Newcastle Gateshead by IHG

3-star hotel near Intu
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi.

The business-friendly Holiday Inn Express Newcastle Gateshead by IHG also features a vending machine, coffee/tea in a common area, and a front-desk safe. Free self parking is available.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 134 guestrooms or units
  • 5 levels
  • Continental breakfast (free)
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Holiday Inn Express Newcastle Gateshead by IHG offers 134 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard, debit cards, and mobile payments. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Newcastle Metrocentre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metro Centre Hotel
Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
Hotel Holiday Inn Express Newcastle - Metro Centre
Holiday Inn Express Newcastle - Metro Centre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metrocentre
Holiday Inn Express Newcastle Metro Centre Hotel
Holiday Inn Express Newcastle Metro Centre
Express Newcastle Metro Centre

Holiday Inn Express Newcastle Gateshead by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 587 out of 1005 reviews
Rating 8 - Good. 307 out of 1005 reviews
Rating 6 - Okay. 77 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wai Cheong

Stayed 1 night in Apr 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Cameron

Stayed 1 night in Apr 2025

6/10 Okay

Jelena

Stayed 1 night in Mar 2025

10/10 Excellent

a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alexandra

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel was dog friendly,and brilliant. the area around was not, we went to go for a meal in the pub next to hotel. No dogs allowed other eateries the same. Which was not handy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and local food outlets around the area.
Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel can’t wait to come back the stuff where all amazing
Stayed 3 nights in Mar 2025

6/10 Okay

Ronald

Liked: Cleanliness, property conditions & facilities, room comfort

Cheap abd uninspiring

Room was ok. No creamer or milk with the instant cofffee in the room I ate in the bar. Just a burger, I wanted mustard but there wasn’t any. Breakfast was help yourself. Sausages, bacon and hash browns were only warm and had obviously been lying a long time.
Stayed 1 night in Mar 2025

10/10 Excellent

Neil

Stayed 1 night in Mar 2025

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

DARREN

Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Property conditions & facilities
Excellent value-clean and very comfortable.
Stayed 1 night in Mar 2025

8/10 Good

NEIL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were down for the Cup final well done Newcastle well deserved mon the Toon. Shopping was good for the women.
Stayed 3 nights in Mar 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Possibly one of the better budget offerings. Friendly welcome and spotlessly clean rooms. Plenty of choice at breakfast and never too busy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

A very lovely hotel I’ll definitely be coming back. The pillows were very comfy as was the bed and they offered a lot of complimentary items at reception
Stayed 1 night in Mar 2025

10/10 Excellent

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was brilliant, staff were great,excellent breakfast.
Stayed 2 nights in Feb 2025

10/10 Excellent

Graham

Travelled with partner
Excellent location. Free parking. Substantial breakfast included. All you need from a budget hotel.
Stayed 2 nights in Mar 2025

8/10 Good

Allan

Travelled with family, Travelled with pets
This hotel is within easy reach of the Metro Centre either on foot or by car. Its location is excellent for walks along the river. It is easily accessed from the A1. The rooms are a bit sparse but comfortable. The breakfast is good. And most importantly for us the place is dog friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's a Holiday Inn Express. On an industrial estate. It was clean and tidy and I slept well. Difficult to get excited about a bog standard hotel.
Stayed 1 night in Mar 2025

6/10 Okay

Chris

Travelled with family
The hotel served its purpose. It was comfortable enough. Clattering and banging in an adjacent room at 0515 wasn’t a pleasant awakening but not necessarily the hotels fault except maybe the lack of sound insulation. Breakfast in the morning however wasn’t great. It was plentiful but unfortunately the hot food selection wasn’t even warm.
Stayed 1 night in Feb 2025

10/10 Excellent

stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sink plug broke
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Syeda

Stayed 1 night in Feb 2025