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Holiday Inn Express Newcastle Gateshead by IHG

3.0 star property
3-star hotel near Metrocentre

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Photo gallery for Holiday Inn Express Newcastle Gateshead by IHG

Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Exterior
Exterior
Meeting facility
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Business services

Explore the area

View in a map
Clasper Way, Newcastle-upon-Tyne, England, NE16 3BE
  • Place, Derwenthaugh Country Park
    ‪10 min walk‬
  • Place, Metrocentre
    ‪15 min walk‬
  • Place, Bowes Museum
    ‪6 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(39 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(20 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(14 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast)

Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Newcastle-upon-Tyne

Swalwell stay.With a stay at this Swalwell hotel, you'll be within 2 miles (3 km) of Metrocentre and 6 miles (10 km) of Chinatown. St. James' Park and Tyne Bridge are also within 6 miles (10 km).

What's nearby

  • Derwenthaugh Country Park - 10 min walk - 0.9 km
  • Metrocentre - 15 min walk - 1.3 km
  • Derwent Walk Country Park - 17 min walk - 1.5 km
  • TeamSport Newcastle - 1 min drive - 0.7 km
  • Bowes Museum - 6 min drive - 2.7 km

Getting around

  • Bank Foot Station - 6 min drive
  • Metrocentre Station - 20 min walk
  • Newcastle Intl. Airport (NCL) - 14 min drive

Restaurants

  • ‪YO! Sushi - ‬17 min walk
  • ‪IKEA Restaurant - ‬13 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Fattoush Lounge - ‬16 min walk
  • ‪Buffet King @ Metro - ‬18 min walk

About this property

Holiday Inn Express Newcastle Gateshead by IHG

3-star hotel near Metrocentre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi.

The business-friendly Holiday Inn Express Newcastle Gateshead by IHG also features a vending machine, coffee/tea in a common area, and a front-desk safe. Free self parking is available.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 134 guestrooms or units
  • 5 levels
  • Continental breakfast (free)
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Holiday Inn Express Newcastle Gateshead by IHG offers 134 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Ramada Encore by Wyndham Newcastle-Gateshead
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
4.0 out of 5, Very good, 1,003 reviews
The price is CA $68
CA $82 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard, debit cards, and mobile payments. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Newcastle Metrocentre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metro Centre Hotel
Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
Hotel Holiday Inn Express Newcastle - Metro Centre
Holiday Inn Express Newcastle - Metro Centre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metrocentre
Holiday Inn Express Newcastle Metro Centre Hotel
Holiday Inn Express Newcastle Metro Centre
Express Newcastle Metro Centre

Holiday Inn Express Newcastle Gateshead by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 597 out of 1000 reviews
Rating 8 - Good. 293 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, very clean throughout. Excellent location for visiting the Metrocentre and getting into Newcastle. The staff were very helpful about the area and what public transport is use.
Stayed 1 night in Sep 2025

8/10 Good

Dalvinder

Travelled with family
Stayed 1 night in Sep 2025

8/10 Good

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms, adequate tho. Good breakfast included
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Stayed 2 nights in Sep 2025

10/10 Excellent

Ian

Stayed 1 night in Sep 2025

2/10 Terrible

Jamie

Stayed 1 night in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nittaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Sep 2025

10/10 Excellent

Ahmad, Fullerton

Stayed 1 night in Aug 2025

10/10 Excellent

Cheuk Ming

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Nice staffs Nice area
Stayed 3 nights in Sep 2025

8/10 Good

Timilehin

Travelled with partner
Liked: Cleanliness, staff & service
The Duty Manager Troy was really welcoming and helpful.
Stayed 3 nights in Sep 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean and comfortable. Hotel is quiet and convenient for access to newcastle & metrocentre.
Stayed 1 night in Aug 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

V T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay

Really great experiences and the staff were very friendly. Excellence Breakfast on both mornings . We would recommend ye to our family and friends .
Stayed 2 nights in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Penny

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel nice Check in was little slow,1st lady said room wasn't ready,as sge said didnt realise i wanted sofa bed made up.She said would sort it,then seemed to go off shift.So had coffee and after about 40 minutes later i went back up to see if ready,an young lad said so sorry i didnt realise you had been waiting so previous lady obviously hadnt told him .He was great though got us checked in right away.So think previos lady could've done more to make the other staff aware.Apart from that hotel was great.Room nice and clean.There was also another great male member of staff that was on night shift i was chatting to him the 2nd night as my son was joining us at the hotel later that evening.He was great guy and really helpful to my son saying there would still be few breakfast items available to him,as he had to leave just after 5am.Wish i wouldve got the 2 male staff members names as they were amazing
Stayed 2 nights in Aug 2025

8/10 Good

K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

jolene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

All the staff are lovely and helpful, the room was clean, breafast was good and the staff were polite and on the ball cleaning the tables and filling anything that was low or empty. Its the 3rd time ive stayed here, handy for the metro centre and the train into newcastle too.
Stayed 2 nights in Aug 2025

8/10 Good

Kwok Kuen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good for the money. Comfy bed, good location for what we needed.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay with friendly and helpful staff

Nice comfortable stay with easy access to Newcastle City Centre by 15 mins on the bus, bus stop is on the main road just outside the hotel. Included breakfast was also very good and plenty of it, the hot croissants were excellent. Great staff who were very friendly and helpful - thankyou
Stayed 2 nights in Aug 2025

8/10 Good

Job

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Jasim

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a good experience at this hotel, we only stayed 1 night. As a company-wide policy they don't provide bottked drinking water in the rooms, however jugs of iced water are available on request. We found the breakfast area very, very crowded at 9am, on the plus point they gave us vegetarian sausages as part of the breakfast package.
Stayed 1 night in Aug 2025

10/10 Excellent

Mustaq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Mo Kwan Iris

Stayed 1 night in Aug 2025