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INNSiDE by Meliá Newcastle

4.0 star property
4-star hotel near Quayside

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Photo gallery for INNSiDE by Meliá Newcastle

Terrace/patio
Nightclub
Exterior
Bar (on property)
Nightclub

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
River View, Bridge Court, The Close,, Quayside, Newcastle-upon-Tyne, England, NE1 3BE
  • Place, Castle Keep
    ‪3 min walk‬
  • Place, The Glasshouse
    ‪7 min walk‬
  • Place, St. James' Park
    ‪12 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

View all photos for Innside Room

Premium bedding, down comforters, minibar, in-room safe

Innside Room

9.6 out of 10
Exceptional
(41 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Studio River View

View from room

The Studio River View

9.6 out of 10
Exceptional
(9 reviews)
  • 24 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Townhouse

Premium bedding, down comforters, minibar, in-room safe

Townhouse

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for The Studio River View (2+2)

View from room

The Studio River View (2+2)

8.6 out of 10
Excellent
(8 reviews)
  • 24 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Townhouse (2+2)

Premium bedding, down comforters, minibar, in-room safe

Townhouse (2+2)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Innside Twin Room

Innside Twin Room

Innside Twin Room

9.8 out of 10
Exceptional
(8 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Innside River View

View from room

Innside River View

9.2 out of 10
Wonderful
(17 reviews)
  • 19 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Innside Studio Balcony

Innside Studio Balcony

Innside Studio Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Innside Balcony Room

Premium bedding, down comforters, minibar, in-room safe

Innside Balcony Room

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Interconnecting Innside River View

View from room

Interconnecting Innside River View

  • 38 sq m
  • 2 bedrooms
  • River view
  • Sleeps 4
  • 2 King Beds

View all photos for Interconnecting Townhouse Suite

40-inch LED TV with digital channels, TV, pay movies

Interconnecting Townhouse Suite

  • 100 sq m
  • 2 bedrooms
  • River view
  • Sleeps 4
  • 2 King Beds

View all photos for Innside Twin Room

Premium bedding, down comforters, minibar, in-room safe

Innside Twin Room

  • Sleeps 2

View all photos for Townhouse

Premium bedding, down comforters, minibar, in-room safe

Townhouse

  • Sleeps 3

Innside Double

  • Sleeps 2

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About the area

Newcastle-upon-Tyne

City center stay.Within a 5-minute walk of the hotel, you'll find High Level Bridge and Castle Keep. Genting Casino Newcastle and Tyne Bridge are also within half a mile (1 km).

What's nearby

  • Castle Keep - 3 min walk - 0.3 km
  • The Glasshouse - 7 min walk - 0.7 km
  • Newcastle-upon-Tyne Theatre Royal - 9 min walk - 0.8 km
  • St. James' Park - 12 min walk - 1.1 km
  • Quayside - 13 min walk - 1.1 km

Getting around

  • Central Station - 7 min walk
  • Newcastle Central Station - 8 min walk
  • Newcastle Intl. Airport (NCL) - 22 min drive

Restaurants

  • ‪The Quayside (Wetherspoon) - ‬3 min walk
  • ‪Beer Street - ‬3 min walk
  • ‪The Bridge Hotel - ‬4 min walk
  • ‪The Telegraph - ‬6 min walk
  • ‪Tokyo - ‬4 min walk

About this property

INNSiDE by Meliá Newcastle

4-star hotel near Quayside
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at INNSiDE by Meliá Newcastle.

Smoking is allowed in designated areas at this 4-star Newcastle-upon-Tyne hotel.

  • 161 guestrooms or units
  • Meeting rooms
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 2020
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
INNSiDE by Meliá Newcastle offers 161 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. 40-inch LED televisions come with digital channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include hair dryers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • High chair
  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.3 miles (GBP 15 per night)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LED TV with digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Eco-friendly toiletries
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Half Board rates have a choice from a set menu per person for dinner.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night, plus a deposit of GBP 50 per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15 per person
  • Offsite parking fee: GBP 15 per night (0.3 mi away)
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Innside By Melia Newcastle
INNSiDE by Meliá Newcastle Hotel
INNSiDE by Meliá Newcastle Newcastle-upon-Tyne
INNSiDE by Meliá Newcastle Hotel Newcastle-upon-Tyne

INNSiDE by Meliá Newcastle Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 739 out of 922 reviews
Rating 8 - Good. 131 out of 922 reviews
Rating 6 - Okay. 32 out of 922 reviews
Rating 4 - Poor. 10 out of 922 reviews
Rating 2 - Terrible. 10 out of 922 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Stayed 1 night in Oct 2025

8/10 Good

Katy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel

Our check-in was split up into two (given that one of the rooms within our party was not ready for check in) The girl who checked us in for on the first occasion was miserable and was not wearing a name badge (otherwise I would have complained about her) She failed to provide details regarding our stay including breakfast service times. The second time we checked in to get keys for the outstanding room the male member of staff was friendly and helpful. Rooms are comfortable and clean. Breakfast was okay, although disappointing that there was no hash browns left and no replenishment.
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Stayed 1 night in Oct 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This has to be one of the best hotels in Newcastle, it was so clean and fairly quiet at night offering a good nights sleep, bed was comfy and absolutely HUGEEE, staff were lovely with easy check-in and the quayside (river) view from the window was lovely. Would stay again and recommend to others.
Stayed 1 night in Oct 2025

8/10 Good

John Hunter

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Accommodation was as expected clean and friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable rooms. Staff helpful and friendly, great location. Very good breakfast .
Stayed 2 nights in Oct 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, room was spotless and the hotel had a lovely atmosphere.
Stayed 1 night in Oct 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely helpful staff - great atmosphere - good spread for breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Clean, fresh & modern. Great breakfast. Parking is limited at the hotel but but otherwise would recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

ThankGod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Natalie

Stayed 1 night in Sep 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay at INNSiDE Newcastle

We stayed at INNSiDE Newcastle in October for one night while visiting the city for a show. It was a great excuse for a short getaway and a nice meal. Normally, we’d stay at Malmaison or Dakota, but on this occasion, their prices were ridiculously high—so we chose INNSiDE instead, and we’re glad we did. We stayed in a River View Room, and the online check-in process was smooth, even though it required a bit more information than expected (which is becoming the norm these days across the UK and EU). We received an early notification that our room was ready, and upon arrival, simply scanned the QR code from the email—our room key was instantly dispensed from a machine. Perfect! Checkout was even easier: just select your departure time and drop off the key. While the exterior of the hotel may not be the most striking, the interior is stylish and welcoming. The lobby features thoughtful local touches, and the room itself was spotless, quiet, and well-equipped for a short stay. A standout feature was the complimentary minibar stocked with soft drinks and beer—a lovely touch. Floor-to-ceiling windows offered views of the River Tyne and High Level Bridge, which were enjoyable despite the rainy weather. Prior to our stay, we contacted the hotel about a special occasion and were assisted by a staff member named Stavros, who was incredibly helpful and ensured everything went smoothly - so a big thank you to Stavros for this. Overall, we had a fantastic experience.
Stayed 1 night in Oct 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Emma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another fab stay at this lovely hotel. Location, easy parking, massive bed, great breakfast. Will be back!
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff very clean
Stayed 4 nights in Sep 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, bright, spacious, quiet but near the buzz, not full of clientele looking very pleased with themselves, funky but not in your face funky. Great staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Gianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our one night stay at Innside Newcastle. The hotel is modern and well designed Rooms are spotless and beds very comfortable. Extremely good value for money, great location on the river. Breakfast was varied and great quality. Staff friendly and helpful. Will most definitely stay here next time we are in Newcastle.
Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faultless in every way. Food staff rooms and location excellent.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tim

Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Really great hotel, friendly staff, spotlessly clean, reasonablely priced and in a great location!
Stayed 1 night in Sep 2025

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2025