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The Reston Hotel, Newcastle South (Washington), Part of the AG Collection

3.0 star property
3-star guestrooms with free WiFi

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Photo gallery for The Reston Hotel, Newcastle South (Washington), Part of the AG Collection

Reception
Standard Twin Room
Exterior
Front of property
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Emerson Rd, Washington, England, NE37 1LE
  • Place, Birtley Golf Club
    ‪13 min walk‬
  • Place, Pelaw Grange Greyhound Stadium
    ‪2 min drive‬
  • Place, AMF Bowling Washington
    ‪3 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

About the area

Washington

In Washington .You'll find Birtley Golf Club and Pelaw Grange Greyhound Stadium within 2 miles (3 km) of this hotel. Washington Old Hall and Angel of the North are also within 3 miles (5 km).

What's nearby

  • Birtley Golf Club - 13 min walk - 1.2 km
  • Pelaw Grange Greyhound Stadium - 2 min drive - 1.9 km
  • AMF Bowling Washington - 3 min drive - 5.3 km
  • James Steel Park - 4 min drive - 3.6 km
  • St. James' Park - 12 min drive - 15.1 km

Getting around

  • Heworth Station - 8 min drive
  • Pelaw Station - 8 min drive
  • Newcastle Intl. Airport (NCL) - 31 min drive

Restaurants

  • ‪Rav’s Fish Bar - ‬4 min drive
  • ‪The Red Lion - ‬5 min drive
  • ‪Burger King - ‬13 min walk
  • ‪Leaf & Bean - ‬3 min drive
  • ‪Novello’s - ‬3 min drive

About this property

The Reston Hotel, Newcastle South (Washington), Part of the AG Collection

3-star guestrooms with free WiFi
As a guest of The Reston Hotel, Newcastle South (Washington), Part of the AG Collection, you'll find a garden and a picnic area. WiFi is free in public spaces. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Washington hotel.

  • 79 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
The Reston Hotel, Newcastle South (Washington), Part of the AG Collection offers 79 accommodations with hair dryers. Televisions come with cable channels. This Washington hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Similar properties

Exterior
Holiday Inn Washington by IHG
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 1,001 reviews
The price is CA $75
CA $90 total
includes taxes & fees
Jan 30 - Jan 31
Holiday Inn Washington by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11 for adults and GBP 6 for children

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with cable channels

Bathroom

  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 11 for adults and GBP 6 for children
  • Self parking fee: GBP 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. 

The Reston Hotel, Newcastle South (Washington), Part of the AG Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 30 out of 56 reviews
Rating 8 - Good. 14 out of 56 reviews
Rating 6 - Okay. 5 out of 56 reviews
Rating 4 - Poor. 4 out of 56 reviews
Rating 2 - Terrible. 3 out of 56 reviews

8.2/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Paddy

Stayed 1 night in Oct 2025

6/10 Okay

Norman

Liked: Cleanliness, staff & service, room comfort
Breakfast was lovely, staff very good. Our room requires upgrading, no usb connections, no hairdryer, no tooth mugs in bathroom. Bed was comfortable, and location was suitable for us. Would stay again.
Stayed 2 nights in Oct 2025

6/10 Okay

Drew

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Mike

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

10/10 Excellent

judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities
A nice stay with a good breakfast. Didn't park my car in the hotel carpark due to £5 a day charge ( this is new). Easily parked over the road free. Hotel could do with a carpet upgrade (worn and dirty) all in all it was a nice place to stay, good clean rooms and friendly staff
Stayed 1 night in Oct 2025

2/10 Terrible

Nicky

Stayed 1 night in Oct 2025

10/10 Excellent

Stuart

Stayed 1 night in Sep 2025

4/10 Poor

Stephen

Stayed 1 night in Sep 2025

8/10 Good

Aft

Stayed 2 nights in Oct 2025

2/10 Terrible

Chris

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was clean. Very dated decor, furnishings. A very thin duvet. The mattresses were terrible. One was bigger than the other, feeling the springs was very uncomfortable while trying to sleep. Staff were lovly.
Stayed 1 night in Oct 2025

8/10 Good

Amanda

Stayed 1 night in Oct 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly easy accessible and clean
Stayed 1 night in Sep 2025

8/10 Good

Dusan

Travelled with partner
Liked: Cleanliness, staff & service
Affordable
Stayed 1 night in Sep 2025

10/10 Excellent

Phillip

Stayed 3 nights in Sep 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities
Just changed from being a Campanile, so needs updating. Was clean and comfortable for a one night stay. Easy to find and convenient from motorway. Now charges £5 for parking unless booking is made directly with AG group. Nearby Toby carvery is good value for breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, wifi excellent, have to pay for parking now £5.00 for 24hours and a sneeky 20p for admin.
Stayed 1 night in Sep 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good, room was clean, staff are really nice and helpful. Beware of parking charges, not mentioned during the booking process but allegedly just been brought in by the new owners. 24 hrs = £5. don't forget to add this to your booking per day. Probably the only negative news since the new ownership.
Stayed 3 nights in Sep 2025

10/10 Excellent

Barry

Stayed 1 night in Sep 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what was needed

Room was clean and tidy, no problems
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff, rooms are clean and functional. Lots nearby.
Stayed 2 nights in Sep 2025

10/10 Excellent

Owain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and tidy. Staff were very friendly. The area was convenient for my travels.
Stayed 4 nights in Sep 2025