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"I was so pleased and impressed with this quaint hotel with beautiful views. I have stayed at many 5 star resorts and was not this happy with my stay. ... " More

By a verified traveller on Fri 03 May 2019

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Hotel Description

3-star beach hotel near Mahogany Beach

Seaside stay

You'll find Mahogany Beach and Turtle River Park within a 15-minute walk of this Ocho Rios hotel. Ocho Rios Fort and Dolphin Cove are also within 3 miles (5 km).

Dining, outdoor pool

This hotel features a restaurant, an outdoor pool, and a bar/lounge. WiFi in public areas is free. A terrace, a garden, and dry cleaning are also on offer.

Soaking tubs, free WiFi

The 26 individually decorated guestrooms offer free WiFi and room service. Other amenities include furnished balconies or patios, deep soaking bathtubs, and LED TVs with cable channels.

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max
C$151* Per night/room 27 Oct. - 28 Oct.

Triple Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Deluxe Suite (Ocean View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hibiscus Lodge ratings based on 7 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hibiscus Lodge

Everyone (2) Couples (2) Family (6)
4 out of 5
Hibiscus is beautifully located overlooking the sea; it has a nice garden and a swimming pool; you can also swim in the sea below the property. The staff are very friendly and welcoming. It is an easy walk down into the town. We did not experience the excessive noise that one review noted (and were there on a week-end) While very clean, the hotel feels as if it has seen better days and could do with some renovations. The garden must once have been beautiful with a cascading water fall, now dry. A tennis court has evidently not been used in a very long time. But we enjoyed our stay: the meals were good and, as it is really the people that make a place, we were made to feel welcome.

Posted by on 31 Mar. 2019

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Comment from Hotel Management

28 Aug. 2019 by Hibiscus

Thank you for your review. We are happy to know that you were pleased with the ambiance on our property, even though we are located on the main street you will find that our property is very peaceful and quiet. We look forward to having you again soon.

5 out of 5
Hibiscus lodge is a little hidden gem that is very close to the centre of Ocho Rios and its amenities. The beach is not ideal. However, there are other beaches in close proximity, especially the Mahogany beach. They should consider having a mini fridge in all the rooms and perhaps a microwave in the communal area, if not in the rooms.

Posted by on 15 Feb. 2019

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Comment from Hotel Management

28 Aug. 2019 by Hibiscus

Thank you for your suggestions as we are always looking to improve our product. We look forward to accommodating you again

1 out of 5
Pursuant to my reservation booking, I was given the option of a queen-sized bed or two (2) double beds. My room has three (3) single beds. My sleep was very uncomfortable as I have not slept in a single bed since I was a child. I am not pleased, as I made a specific selection based on the two options that were given.

Posted by on 12 Jan. 2020

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Comment from Hotel Management

3 Feb. 2020 by HLH

I do remember this situation. We sincerely apologize for this experience. As per your reservation details, a request was made for 2 double beds. Please keep in mind that a double bed is smaller than a queen but larger than a twin single bed. Most likely the only room we had available with 2 double beds was a room that already had 3 double beds which you were placed in. I would suggest requesting a room with 2 queen beds on your next stay with us. We sincerely hope you will consider returning as we are eager to improve your experience with us!

1 out of 5
Excellent restaurant: food & restaurant staff great. Overall excellent staff. Room was a huge disappointment. Their site said the property was renovated. Not evident in our room assignment. Not even the fridge was plugged in, safe had no instructions we had to call for help. No phone or wifi in our room. I would not return or recommend.

Posted by on 4 Nov. 2019

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Comment from Hotel Management

28 Jul. 2020 by HLH

We are so sorry to hear about your experience. It's unlike the feedback that we get from the rest of our guest. We have taken your review into serious consideration and will address your concerns as a team. Thank you for taking the time to provide us with your concerns as we use it to continuously make improvements on our property. It was a pleasure to be of service to you, and we do hope you will reconsider returning.

5 out of 5
I was so pleased and impressed with this quaint hotel with beautiful views. I have stayed at many 5 star resorts and was not this happy with my stay. Started with excellent customer service all the way thru, clean beautiful grounds and good food. The best part so reasonable in price , whenever I visit Ocho Rios this is where I will stay. As a frequent visitor in Jamaica I highly recommend this hotel.

Posted by on 3 May 2019

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Comment from Hotel Management

28 Aug. 2019 by Hibiscus

We are pleased to know that you enjoyed the ambiance and service at our property and we look forward to accommodating you again.

5 out of 5

Warm, Quaint and Charming facility.

Pros: The hotel's restaurant features an oceanfront patio with spectacular views.Friendly, courteous and very helpful staff. Clean rooms. Very safe area. Breakfast is included with your stay.
Cons: Which my room had a blow dryer. However, learned that ocean view rooms do come with blow dryers.
Location: Near by you have Dunns River Falls, The Dolphin Cove and Mystic Mountain.

Posted by , from FL on 22 Oct. 2016

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Comment from Hotel Management

15 Jun. 2018 by Hibiscus

Yes only our deluxe rooms and suites come with a blow dryer, we hope this wasn't too much of a disappointment. We are happy to hear that your service experience was great, and look forward to having you again. Thank you for your feedback, we value you and use your concerns to better serve you.

4 out of 5
Pros: The location is central many places and things.
Cons: When you turn on the shower you have to search for the water; a better shower head would be helpful. The lobby could be enclosed with air conditioning
Location: It is a central location to all things on the north coast of the island. You can walk to the beach.
The hotel is comfortable with beautiful grounds and scenery at dining. The staff is pleasant, but some need more training in customer service.

Posted by on 3 Sep. 2015

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Comment from Hotel Management

20 Jun. 2018 by Hibiscus

Thank you for taking the time out to share your experience with us. We value you, and your opinions and take them into serious consideration. We have made many changes since your last visit with us, and we are eager to have you back. Please do not hesitate to contact management with any concerns you may have on your next trip with us.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, spa services, and a terrace are also featured at Hibiscus Lodge. The hotel can provide wedding services and tour/ticket assistance. This 3-star Ocho Rios hotel is smoke free.

  • 26 guestrooms or units
  • 2 levels
  • 3 buildings
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Sir Donald Sangster Intl. Airport (MBJ) (98.4 km / 61.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hibiscus Lodge offers 26 air-conditioned accommodations with safes and irons/ironing boards. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • Deep soaking tub
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8:30 AM to 10:00 AM.

Almond Tree - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

The Swinging Bar - Onsite bar.

Room service (during limited hours) is available.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 3:00 PM - 10:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 3:00 PM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hibiscus Lodge

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 120.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hibiscus Lodge Hotel
  • Hibiscus Lodge Hotel Ocho Rios
  • Hibiscus Ocho Rios
  • Hibiscus Hotel Ocho Rios
  • Hibiscus Lodge Hotel Jamaica/Ocho Rios
  • Hibiscus Lodge Ocho Rios
  • Hibiscus Lodge
  • Hibiscus Lodge Hotel
  • Hibiscus Lodge Ocho Rios
  • Hibiscus Lodge Hotel Ocho Rios

You should know

  • Hibiscus Lodge offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.