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Moon Palace Jamaica – All Inclusive

5.0 star property
5-star beachfront property near Dunn's River Falls

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Photo gallery for Moon Palace Jamaica – All Inclusive

View from room
Property video
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area
Exterior detail
4 outdoor pools, sun loungers, lifeguards on site

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • All-inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Main Street, Ocho Rios, Saint Ann
  • Place, Ocho Rios Craft Market
    ‪4 min walk‬
  • Place, Ocho Rios Clock Tower
    ‪6 min walk‬
  • Place, Turtle Beach
    ‪9 min walk‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

8.0 out of 10
Very good
(30 reviews)
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

  • Ocean view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free

7.6 out of 10
Good
(5 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • Ocean view
  • 161 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Ocean View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Ocean View

8.4 out of 10
Very good
(21 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Resort View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View

8.0 out of 10
Very good
(76 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

  • Ocean view
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free

7.0 out of 10
Good
(7 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Resort View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View with Balcony - Kids & Teens Free

7.4 out of 10
Good
(37 reviews)
  • Resort view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

  • Resort view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

  • Resort view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Signature Villa

  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds and 2 Double Beds

Signature Villa

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Double Beds

About the area

Ocho Rios

On the beach.Within a 10-minute walk of the property, you'll find Ocho Rios Craft Market and Ocho Rios Clock Tower. Turtle River Park and Turtle Beach are also within half a mile (1 km).

What's nearby

  • Ocho Rios Craft Market - 4 min walk - 0.4 km
  • Ocho Rios Clock Tower - 6 min walk - 0.5 km
  • Turtle Beach - 9 min walk - 0.8 km
  • Turtle River Park - 10 min walk - 0.9 km
  • Island Village - 16 min walk - 1.4 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive

Restaurants

  • ‪Boulangerie - ‬2 min walk
  • ‪KFC - ‬6 min walk
  • ‪MOMO @ Moon Palace Jamaica Grande - ‬1 min walk
  • ‪Mother`s - ‬5 min walk
  • ‪Jimmy Buffett's Margaritaville (Ocho Rios) - ‬14 min walk

About this property

Moon Palace Jamaica – All Inclusive

5-star beachfront property near Dunn's River Falls
Some rates at Moon Palace Jamaica – All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Moon Palace Jamaica – All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 swim-up bars, a beach bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury property also offers a complimentary children's club, a children's pool, and a hot tub. Free self parking and valet parking are available.

This 5-star Ocho Rios property is smoke free.

  • 705 guestrooms or units
  • 11 levels
  • 3 buildings
  • 2 swim-up bars
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Dining venue
Moon Palace Jamaica – All Inclusive offers 705 accommodations with free minibar items and laptop-compatible safes. These individually furnished accommodations include desks. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Ocho Rios property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

AWE Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Similar properties

6 bars/lounges, 2 swim-up bars, 2 poolside bars
Hotel Riu Ocho Rios - All Inclusive
Ocho Rios
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.1 out of 5, Very good, 2,787 reviews
Hotel Riu Ocho Rios - All Inclusive

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch smart TV
  • iPod dock

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Moon Palace Jamaica – All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JMD 10000 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

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Moon Palace Jamaica – All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1019 out of 1935 reviews
Rating 8 - Good. 422 out of 1935 reviews
Rating 6 - Okay. 265 out of 1935 reviews
Rating 4 - Poor. 100 out of 1935 reviews
Rating 2 - Terrible. 129 out of 1935 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Dervon

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

ashama

Stayed 2 nights in Jan 2026

10/10 Excellent

Naina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time here with family and would highly recommend.
Stayed 4 nights in Dec 2025

8/10 Good

Arnold

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

2/10 Terrible

RIA

Disliked: Cleanliness, amenities, property conditions & facilities
Toilet was not working elevator and common area very old rooms dated food was average not worth the price we paid we feel we paid way too much as 1600 us dollars for 2 night hotels offer way much better. The US $150 resort credit we could buy only one straw hat ( worth $10) from the gift shop and that also they collected tax and extra money. A TOTAL RIPOFF. We have traveled many places with Expedia we expect at least a $1000 refund or credit tonour expedia account
Stayed 2 nights in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness
Stayed 7 nights in Dec 2025

6/10 Okay

tommie

Travelled with family
Liked: Cleanliness, amenities
The hotel was mid level, the staff was acceptable & the constant pressure to sell to everyone more stays felt timeshare light. I did private excursions & hotel facilitated ones, all were fine. Food was1 star. It was limited and truly lacking. Reservations were accommodated and severe delays most nights with limited options. Poor quality- and the hotel didn’t care. Last time doing all inclusive.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sherril

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and common areas, staff and the food was excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities
This place was awesome!!! Great property, great service, great all inclusive activities like kayaking, min catamarans , paddle boarding, water tricycles, ect ect ect . Water slide a ton of pools. Dauphin enclosure u can play and swim with dolphins at on site .. u name it they have and not much of the activity’s cost extra except the dolphins and excursions of course.. 24 hr room service, bottles of booze in room as well as a stocked fridge. Food was amazing in all restaurants and beach stands . If you don’t book here your making a mistake if your paying anywhere near the same price elsewhere.
Stayed 3 nights in Dec 2025

8/10 Good

Ruta

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice beach and pools, beautiful resort area, comfortable room, good service. Food was mediocre but staff were knowledgeable and careful with food allergies. Really enjoyed the spa, which is very expensive if you pay cash but a good way to use up some resort credits. Check-in took hours as the room wasn’t ready and there was a separate step to “activate resort credits”, which was basically an attempt to get us to attend a sales presentation. The extra bed was not delivered until midnight, after multiple calls and walking to the front desk twice.
Stayed 4 nights in Dec 2025

8/10 Good

Morgan

Stayed 2 nights in Dec 2025

10/10 Excellent

Devon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent food and service!
Stayed 4 nights in Dec 2025

10/10 Excellent

Samiyyah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great amenities. Professional and polite staff. Great food!
Stayed 3 nights in Dec 2025

10/10 Excellent

Sherrian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at The Buccaneer Buffet was excellent. Special mention of Alecia, Odane, Traceyann, Casheica, Shellisa, Cameish and Oushane who were attentive to our needs.
Stayed 7 nights in Dec 2025

6/10 Okay

Jonathan

Stayed 1 night in Dec 2025

6/10 Okay

Daniel

Liked: Amenities
It’s good, but not great. We enjoyed it but it could use a few updates and the standard rooms are VERY small.
Stayed 5 nights in Oct 2025

4/10 Poor

AINSLEY

Travelled with partner
Liked: Property conditions & facilities
We got to the hotel on 24 December. It was busy, but the attendant took our bags and told us to go find our room. This is not what we expected. After a while we saw him coming behind us asking if we had located our room.
Stayed 2 nights in Dec 2025

6/10 Okay

Richard

Stayed 7 nights in Dec 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except you would think that the hot pools/jacuzzi was really made for adults to relax and open their pores. Was warm for the kids to jump in and out, swim and play in making it dirty.. No room for adults and was definitely not hot enough. Really needed this to relax.The first time I went to Moon Palace it wasn't working....Now I give up
Stayed 2 nights in Dec 2025

10/10 Excellent

Srinivasa

Stayed 4 nights in Dec 2025

6/10 Okay

Eddie

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was ok , very average, wasn’t impressed
Stayed 5 nights in Dec 2025

10/10 Excellent

Toni-Ann

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had a good time at Moon Palace. The food was lovely, esp at Momo- Big up Shawn the Chef! My baby shark loved the kids club, giving us adults, peace of mind to enjoy some kid-free time. The room was spotless and bed extremely comfortable. Loved that the mini fridge was restocked everyday. Entertainment was good as well. Enjoyed the flow rider and the water sports. Highly recommend!
Stayed 2 nights in Dec 2025

10/10 Excellent

chevaughn

Stayed 3 nights in Dec 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well groomed. The staff is excellent excellent amazing staff. Restaurants were ok food was a bit on the salty side which i didn't like. But it was a good experience will definitely go back.
Stayed 3 nights in Dec 2025

10/10 Excellent

Cheryl

Stayed 3 nights in Dec 2025