ADVERTISING SPONSORED LISTING
On the beach
You'll find Mahogany Beach and Dolphin Cove within 3 miles (5 km) of this Ocho Rios property. Dunn's River Falls and Mystic Mountain are also within 3 miles (5 km).
This smoke-free property features a full-service spa, a nightclub, and 4 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.
Free WiFi, iPod docks
The 705 individually furnished guestrooms offer free WiFi and iPod docks. LED TVs come with satellite channels, and other amenities include free minibar items and 24-hour room service.
30 May 2019 by Moon Palace Jamaica
Dear guest, Thank you for your recent 5-star review on Expedia. We appreciate your feedback. We sincerely hope to have the opportunity to serve you again soon. Best regards,
14 May 2019 by Moon Palace Jamaica
Dear Guest, We would like to thank you for choosing Moon Palace Jamaica. We sincerely regret to know that we did not meet your expectations, your satisfaction is our priority. We are continuously improving and we look forward to welcoming you back again soon as we would be grateful if you could give us a second chance to exceed your expectations. Sincerely,
5 Jan. 2020 by Moon Palace Jamaica
Dear Guest, We are truly saddened to hear of your feedback and extend our sincerest apology for the referred experiences. Kind regards,
21 Oct. 2019 by Manager,
Dear Guest, Our Moon Palace Jamaica Family is ecstatic to have hosted you to a memorable holiday and are truly delighted to know of your appreciation for our luxurious facility and first-class amenities. We rejoice in knowing that the collection of our services met your every expectation and are awaiting the pleasure of serving you to more unforgettable adventures. Kind regards
22 Mar. 2018 by Christina Mighty
Dear johanna Thank you for sharing your review with us as a reflection of your vacation achieved. We are filled with dismay to learn that a less than favorable getaway was experienced whilst you stayed with us. I assure you that your concerns have been duly noted and we are assiduously working towards addressing them each with specific strategies. All our guests are highly valued by us, hence we deliver nothing less than first-class service to both members and non-members. We would love to be given the opportunity of hosting you to a more spectacular vacation on our beautiful resort than that of your last. Warmest regards, Christina Mighty Manager Moon Palace Jamaica.
18 Jul. 2017 by Christina Mighty.
Dear Valued Guest, Your delightful review expressing the magnificent time had throughout our Resort is highly appreciated.We are ecstatic that an overall wonderful experience was captured through you vacation package and would be honored to host you to a more tremendous Jamaican Palace getaway in the future. Warmest regards, Christina Mighty Manager Moon Palace Jamaica
Moon Palace Jamaica – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Moon Palace Jamaica – All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 4 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Free self parking and valet parking are available. This 5-star Ocho Rios property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Moon Palace Jamaica – All Inclusive offers 705 air-conditioned accommodations with iPod docking stations and free minibar items. Each accommodation is individually furnished. 42-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Ocho Rios property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Buccaneers Reef - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Gondola - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Pier 8 - Overlooking the pool, this restaurant specializes in seafood and serves lunch and dinner. Open daily.
Momo - This restaurant specializes in Japanese cuisine and serves dinner only.
Boulangerie - Onsite coffee shop. Open 24 hours.
24-hour room service is available.
Special check-in instructions:
There is no front desk at this property. This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. For more details, please contact the office using the information on the reservation confirmation received after booking.
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.
Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Complimentary Roundtrip Airport Transfer
Book a stay in any room or rate category and receive complimentary roundtrip airport transportation from Montego Bay Sangster International Airport.
Full details provided by hotel. Guests must contact the hotel directly via email with their flight details at least 2 weeks prior to arrival to arrange pick up; contact information is provided on the booking confirmation email. Transfers are provided on a shared basis. Offer is not valid for upgrades. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions, fees, and blackout dates may apply.
Book a stay in a "Room, Executive Level (Concierge) Up to 2500 USD Resort Credit" room type and receive accommodations with a french-style balcony; access to the private beach lounge chair area with waiter service; 1 exclusive beach bag per room, per stay; aromatherapy menu; 2 25-minute massages at the beach, spa, or treatment rooms (location may vary); direct dial telephone with exclusive concierge phone service; 24-hour room service from select restaurant to create a special menu; in-room liquor dispenser containing premium, upgraded brands of liquor such as Bombay Sapphire gin, Appleton Estate VX, J&B Whisky, and Absolut Vodka (subject to change); and in-room Lavazza coffeemaker.
Must book a "Room, Executive Level (Concierge) Up to 2500 USD Resort Credit" room type to receive benefits. Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.