On the beach
Within a 10-minute walk of the property, you'll find Ocho Rios Craft Park and Ocho Rios Clock Tower. Turtle River Park and Jamaica Beaches are also within half a mile (1 km).
All-inclusive
A full-service spa, a nightclub, and 4 outdoor pools are all featured at this smoke-free property. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Bring the family and enjoy the free kid's club, children's pool, and playground.
30 Jan. 2024 by Moon Palace Jamaica
Hello Sonja,Thank you for taking the time to share your 5 stars rating. We are delighted to hear the staff were exceptional and we will commend them for their great work. We are glad you choose to vacation with us and we hope to welcome you back.Best Regards
30 Oct. 2023 by Moon Palace Jamaica
Dear Alyssa,Thank you for sharing your 5 stars ratings.Best Regards
5 Sep. 2023 by Moon Palace Jamaica
Hello Sandra,We are happy to hear it was and awesome experience. Thank you for sharing your feedback and we hope to welcome you back.Sincerely
16 Aug. 2023 by Moon Palace Jamaica
Dear Camille,We appreciate you taking the time to share your review and tell us about your experience. We are glad to hear that your family enjoyed your stay here. We are pleased to hear the staff were warm and friendly and the food options were great. We have noted your cons as well and share it with the respective department. It was a pleasure having you and we hope to welcome you back.Kindest Regards
13 Jul. 2023 by Moon Palace Jamaica
Hello Jarrett,Thank you for taking the time to share your ratings.We invite you to write to us to tell us more about your experience.Best Regards
20 Jun. 2023 by Moon Palace Jamaica
Hello Romaine,Thank you for taking the time to share your review telling us about your experience. We are delighted to hear the staff was awesome, helpful and pleasant. We are happy that you shared your great experience. We hope to see you again soon.Kind Regards
24 Jun. 2023 by Moon Palace Jamaica
Hello Julie,Thank you for sharing your 3 stars ratings. We invite you to write to us and tell us about your experience.Kindest Regards
7 Dec. 2022 by Moon Palace Jamaica
Dear Rexesh,We appreciate you taking the time to share your review and to highlight our hard working staff. We appreciate your feedback and we hope to see you soon!Regards
11 Oct. 2022 by Moon Palace Jamaica
Hello Lyudmila,We appreciate you taking the time to shared your review. We are sorry to hear about your no so fulfilling experience and we are sorry that you did not get a chance to inform us about your experience before departure. Please note that we have shared your review with the team and we will use it a a guide to implement improvement to our services.We do hope we can welcome you back to a memorable stay.Best Wishes,
Moon Palace Jamaica – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Moon Palace Jamaica – All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 swim-up bars, a beach bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a sauna. Free self parking and valet parking are available. This 5-star Ocho Rios property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Moon Palace Jamaica – All Inclusive offers 705 air-conditioned accommodations with iPod docking stations and free minibar items. Each accommodation is individually furnished. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Ocho Rios property provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Buccaneers Reef - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Gondola - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Pier 8 - Overlooking the pool, this restaurant specializes in seafood and serves lunch and dinner. Open daily.
Momo - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Boulangerie - Onsite coffee shop. Open 24 hours. Open daily.
24-hour room service is available.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
Moon Palace Jamaica – All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.