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Grand Mercure Beppu Bay Resort & Spa

4.0 star property
Enjoy the spa at this 4-star Hiji hotel

Choose dates to view prices

Photo gallery for Grand Mercure Beppu Bay Resort & Spa

Seasonal outdoor pool
Deluxe Suite, Multiple Beds, Sea View
Point of interest
Exterior
Hot springs

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Laundry
  • Spa

Explore the area

Map
1825 Irie, Hiramichi, Hiji-machi, Hiji, Oita-ken, 879-1508
  • Hells of Beppu
    ‪9 min drive‬
  • Harmony Land
    ‪10 min drive‬
  • Takegawara Onsen
    ‪11 min drive‬
  • Oita (OIT)
    ‪33 min drive‬

Room options

View all photos for Superior Room, Multiple Beds, Ocean View

Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Superior Room, Multiple Beds, Ocean View

  • Ocean view
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Deluxe Suite, Multiple Beds, Sea View

Deluxe Suite, Multiple Beds, Sea View | Room amenity

Deluxe Suite, Multiple Beds, Sea View

  • Sleeps 8
  • 4 Twin Beds

View all photos for Standard Room, 3 Single Beds, Ocean View

Standard Room, 3 Single Beds, Ocean View

Standard Room, 3 Single Beds, Ocean View

  • Sleeps 5
  • 3 Twin Beds

View all photos for Standard Suite, 2 Single Beds, Mountain View

In-room safe, desk, free WiFi, bed sheets

Standard Suite, 2 Single Beds, Mountain View

  • Sleeps 9
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Sea View

In-room safe, desk, free WiFi, bed sheets

Standard Room, Multiple Beds, Sea View

  • Sleeps 6
  • 4 Twin Beds

View all photos for Standard Room, Multiple Beds, Mountain View

Standard Room, Multiple Beds, Mountain View

Standard Room, Multiple Beds, Mountain View

  • Sleeps 6
  • 4 Twin Beds

View all photos for Classic Room, 2 Single Beds, Sea View

In-room safe, desk, free WiFi, bed sheets

Classic Room, 2 Single Beds, Sea View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Suite, 2 Single Beds, Sea View

View from room

Deluxe Suite, 2 Single Beds, Sea View

  • Sleeps 12
  • 2 Twin Beds

View all photos for Standard Suite, 2 Single Beds, Sea View (Japanese Western Style)

In-room safe, desk, free WiFi, bed sheets

Standard Suite, 2 Single Beds, Sea View (Japanese Western Style)

  • Sleeps 9
  • 2 Twin Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain view

In-room safe, desk, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Mountain view

  • Mountain view
  • Sleeps 8
  • 4 Twin Futons

View all photos for Standard room with 2 single beds and 1 sofa bed

In-room safe, desk, free WiFi, bed sheets

Standard room with 2 single beds and 1 sofa bed

  • Sleeps 6
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds, Sea View

In-room safe, desk, free WiFi, bed sheets

Standard Room, 2 Single Beds, Sea View

  • Sleeps 6
  • 2 Twin Beds

View all photos for Superior Room with 2 single beds and 2 extra beds, Mountain view

Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Superior Room with 2 single beds and 2 extra beds, Mountain view

  • Mountain view
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room with 2 single beds and 1 extra bed, Mountain view

In-room safe, desk, free WiFi, bed sheets

Classic Room with 2 single beds and 1 extra bed, Mountain view

  • Mountain view
  • Sleeps 6
  • 3 Twin Beds

View all photos for Standard Room, Japanese style, 4 futon beds, Ocean/Sea view

In-room safe, desk, free WiFi, bed sheets

Standard Room, Japanese style, 4 futon beds, Ocean/Sea view

  • Ocean view
  • Sleeps 8
  • 4 Twin Futons

View all photos for Classic Room, 3 Single Beds, Ocean View

In-room safe, desk, free WiFi, bed sheets

Classic Room, 3 Single Beds, Ocean View

  • Ocean view
  • Sleeps 6
  • 3 Twin Beds

About the area

Hiji

In Hiji .Within 6 miles (10 km) of this Hiji hotel, you'll find Hells of Beppu and Harmony Land. Beppu Tower and Takegawara Onsen are also within 6 miles (10 km).

What's nearby

  • Hells of Beppu - 9 min drive - 6.5 km
  • Beppu Tower - 10 min drive - 9.7 km
  • Harmony Land - 10 min drive - 7.9 km
  • Takegawara Onsen - 11 min drive - 10.3 km
  • African Safari - 16 min drive - 13.0 km

Getting around

  • Kamegawa Station - 3 min drive
  • Beppu Station - 8 min drive
  • Oita Airport (OIT) - 26 min drive

Restaurants

  • ‪ラーメンいっちゃん 琴別府店 - ‬3 min drive
  • ‪南太門 - ‬3 min drive
  • ‪ポッポおじさんの大分からあげ 日出店 - ‬5 min drive
  • ‪二刀竜日出店 - ‬5 min drive
  • ‪とんぼの湯 - ‬5 min drive

About this property

Grand Mercure Beppu Bay Resort & Spa

Enjoy the spa at this 4-star Hiji hotel
Some rates at Grand Mercure Beppu Bay Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grand Mercure Beppu Bay Resort & Spa offers its guests a full-service spa, hot springs, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A seasonal outdoor pool, a vending machine, and gift shops/newsstands are also featured at Grand Mercure Beppu Bay Resort & Spa. A train station pick-up service and a train station drop-off service are free. Free self parking is available.

This 4-star Hiji hotel is smoke free.

  • 289 guestrooms or units
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Gift shop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Dining venue
Grand Mercure Beppu Bay Resort & Spa offers 289 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Public bath/onsen services include an indoor public bath (no minerals) and an outdoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle from 3:00 PM to 6:00 PM
  • Train station shuttle on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 for adults and JPY 2,000 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Hot springs
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 2000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Additional fees may apply to children for items such as extra bedding and meals.

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 3:00 PM to 7:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beppuwan
Beppuwan Royal
Beppuwan Royal Hiji
Beppuwan Royal Hotel
Beppuwan Royal Hotel Hiji
Beppu Wan Royal Hotel
Beppuwan Royal Hotel Japan/Oita Prefecture - Hiji-Machi
Hotel Resorts BEPPUWAN Hiji
Hotel Resorts BEPPUWAN
Resorts BEPPUWAN Hiji
Resorts BEPPUWAN
Hotel Resorts BEPPUWAN
Grand Mercure Beppu & Spa Hiji
Grand Mercure Beppu Bay Resort Spa
Grand Mercure Beppu Bay Resort & Spa Hiji
Grand Mercure Beppu Bay Resort & Spa Hotel
Grand Mercure Beppu Bay Resort & Spa Hotel Hiji

Grand Mercure Beppu Bay Resort & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 236 out of 577 reviews
Rating 8 - Good. 205 out of 577 reviews
Rating 6 - Okay. 86 out of 577 reviews
Rating 4 - Poor. 30 out of 577 reviews
Rating 2 - Terrible. 20 out of 577 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dong Jae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

chor sang

Stayed 2 nights in Feb 2025

10/10 Excellent

SUNYOUNG

Stayed 2 nights in Jan 2025

6/10 Okay

Tateki

Stayed 1 night in Feb 2025

10/10 Excellent

Chee Boon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Seaview.
Stayed 2 nights in Jan 2025

10/10 Excellent

YoonHee

Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

HUANG

Stayed 2 nights in Jan 2025

8/10 Good

Yukari

Travelled with family
Liked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

SEYOUNG

Stayed 3 nights in Jan 2025

10/10 Excellent

Wai Man Nik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family

Resort does not acknowledge or respond

Resort would not acknowledge the refund policy they provided to me in the message app and in email because the resort did not translate it in English properly. Resort did not respond to my messages after instructing me to message them through the message app. Resort did not respond to my emails after instructing me to email them and providing me with an email address to use.
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was ok. No baby crib available. The baby area is not baby safe, my child cut her head open on one of the tables bc they have sharp edges and had to go to the emergency room. There was mold on the vents in the room and the carpets were pretty dirty.
Stayed 2 nights in Dec 2024

8/10 Good

chi hung

Stayed 2 nights in Dec 2024

10/10 Excellent

Jittinai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive

Impressive service and room conditions. Breakfast was awesome with good variety. Stunning views from room.
Stayed 3 nights in Dec 2024

10/10 Excellent

DONGGON

Stayed 1 night in Nov 2024

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 1 night in Nov 2024

10/10 Excellent

so fong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Yusaku

Stayed 1 night in Oct 2024

10/10 Excellent

Minji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

MASAFUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Hiroko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

hui chun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Brandon

Stayed 2 nights in Aug 2024

2/10 Terrible

Ho Yan Rica

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024