This hotel was a complete nightmare. The bedspread was nasty, heat didn't work, the faceplate was off the plug, the shower knob came off in my hand, the phone in the room didn't work, nor the tv. They did come and fix the shower & plug. In the night there was a mouse in my room. They said they would give me a mouse trap. I asked to change rooms and they only had one smoking room I could move to. After lots of conversation they finally agreed to move me to a different room. That room smelled like body odor, had wash rags that looked used and stained, had a light that flickered on and off on its own, which was plugged into the only working plug in the room. I have pictures and videos.