6/10 – Acceptable
Shantel F.
9 avr. 2025
Two night stay with a friend
Myself and a friend stayed in the basement suite, we booked fairly last minute so not many options. I booked for 3 people but ended up only 2 of us staying. Description said whole basement for 4 people. In my hurry to get something booked I didn’t check through the added costs. What was posted as a 69/night stay ended up being substantially more. I understand VRBO fees but under host fees I was charged an additional 180 for extra people. Not sure where the extra people came from considering we had two people and listing was for 4. And even then why so much. When I question the host he said it was an automatic fee from vrbo which is not true. The “host fees” are set by the host. With the additional vrbo fee plus the cleaning fee our stay ended up quite pricy for a place that is fairly run down. Bad stains on the shower curtain and unfinished trim. The second bedroom was not a bedroom at all considering there was no door and it was open to the living space. I was expecting that at 69/night but not at the price I was charged in the end. I could have gotten a two bedroom hotel with a kitchen for less. We also expected some noise but were woken up by kids running around yelling and adults upstairs preparing breakfast at 6:30 am on a Saturday which was frustrating. The next morning was fine so not sure why the early morning that day. My recommendation is to look carefully at the added fees because unfortunately some hosts will sneak them in.
Shantel F.
Séjour de 2 nuits en avril 2025