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Felix Hotels – Residence Hotel Costa Serena

4.0 star property
4-star hotel near Porto Pollo Beach

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Photo gallery for Felix Hotels – Residence Hotel Costa Serena

Aerial view
Aerial view
Restaurant
Comfort Apartment
Seasonal outdoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Breakfast available
  • Pool
  • Parking included
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Località Costa Serena, Strada per Porto Rafael, Palau, SS, 07020
  • Talmone Beach
    ‪18 min walk‬
  • Beach
  • Porto Pollo Beach
    ‪7 min drive‬
  • Olbia (OLB-Costa Smeralda)
    ‪54 min drive‬

Room options

View all photos for Classic Studio

Classic Studio

Classic Studio

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Apartment

Comfort Apartment

Comfort Apartment

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Apartment

Family Apartment

Family Apartment

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

About the area

Palau

In Palau .You'll find Talmone Beach and Talmone Gun Battery within 2 miles (3 km) of this hotel. Spiaggia di Nelson and Monte Altura Fortress are also within 2 miles (3 km).

What's nearby

  • Talmone Beach - 18 min walk - 1.5 km
  • Porto Pollo Beach - 7 min drive - 5.1 km
  • Palau Harbor - 8 min drive - 6.1 km
  • Palau Tourism Office - 8 min drive - 6.1 km
  • Bear's Rock - 11 min drive - 9.3 km

Getting around

  • Rudalza Station - 41 min drive
  • Costa Smeralda Airport (OLB) - 61 min drive

Restaurants

  • ‪Gusto Mediterraneo Bio Market Enoteca - ‬6 min drive
  • ‪Ristorante Pizzeria Bitto - ‬6 min drive
  • ‪Moon Light - ‬6 min drive
  • ‪Vecchia Gallura - ‬6 min drive
  • ‪Bar Gattovolpa - ‬4 min drive

About this property

Felix Hotels – Residence Hotel Costa Serena

4-star hotel near Porto Pollo Beach
Felix Hotels – Residence Hotel Costa Serena offers its guests a marina, outdoor tennis courts, and a seasonal outdoor pool. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Felix Hotels – Residence Hotel Costa Serena also features a terrace and a garden. Self parking is free.
  • 1 floor
  • 89 guestrooms or units
  • 10 buildings
  • Built in 1990
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Terrace
  • Garden
Felix Hotels – Residence Hotel Costa Serena offers 89 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and hair dryers. Rooms open to balconies or patios. These individually furnished accommodations include dining tables. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers and bidets. Housekeeping is offered on request and change of towels can be requested.

Languages

English, French, German, Italian, Spanish

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Property amenities

Family friendly

  • Dining table
  • In-room babysitting (surcharge)
  • In-room kitchenette
  • In-room refrigerator
  • Seasonal outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Free extended parking on site

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:30 AM for a fee: EUR 10 for adults and EUR 10 for children

Things to do

  • 2 outdoor tennis courts
  • Fishing
  • Hiking/biking trails
  • Seasonal outdoor pool
  • Snorkeling

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance

Room amenities

Entertainment

  • 20-inch TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Free bottled water
  • Kitchenette
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between October 4 and April 19.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cribs (infant beds) are available for EUR 5.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 65 per vehicle (one-way)
  • Pet fee: EUR 20 per pet, per stay
  • Service animals are exempt from fees
  • Air conditioning is available for an additional fee
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. The property is professionally cleaned.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 01 and close October 31.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Residence Costa Serena
Residence Costa Serena Palau
Costa Serena Palau
Residence Costa Serena
Felix Hotels – Costa Serena
Residence Hotel Costa Serena
Felix Hotels – Residence Hotel Costa Serena Hotel
Felix Hotels – Residence Hotel Costa Serena Palau
Felix Hotels – Residence Hotel Costa Serena Hotel Palau

Felix Hotels – Residence Hotel Costa Serena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 4 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

9.0/10

Cleanliness

10/10

Staff & service

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mehdi

Stayed 1 night in Jul 2025

8/10 Good

Zohr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Polizzi Filippo, Suisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vue magnifique

Très bonne dans l'ensemble du complexe,