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Eurostars Centrale Palace

4.0 star property
Family-friendly 4-star hotel near Teatro Massimo

Choose dates to view prices

Photo gallery for Eurostars Centrale Palace

Cafe
Creator video
Lobby
Lobby
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Via Vittorio Emanuele, 327, Palermo, PA, 90134
  • Place, Quattro Canti
    ‪1 min walk‬
  • Place, Via Vittorio Emanuele
    ‪1 min walk‬
  • Place, Via Roma
    ‪2 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪32 min drive‬

Room options

View all photos for Single Room

Minibar, in-room safe, individually furnished, desk

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Minibar, in-room safe, individually furnished, desk

Double or Twin Room

8.2 out of 10
Very good
(13 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Minibar, in-room safe, individually furnished, desk

Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite

Minibar, in-room safe, individually furnished, desk

Junior Suite

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Multiple Beds (Diplomatic)

Minibar, in-room safe, individually furnished, desk

Suite, Multiple Beds (Diplomatic)

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Presidential Suite, 2 Queen Beds

Presidential Suite, 2 Queen Beds

Presidential Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 156 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Minibar, in-room safe, individually furnished, desk

Superior Room

9.0 out of 10
Wonderful
(6 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Terrace

Family Room, Terrace

Family Room, Terrace

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite, 1 Double or 2 Twin Beds (Family)

Minibar, in-room safe, individually furnished, desk

Junior Suite, 1 Double or 2 Twin Beds (Family)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room (Extra Bed)

Minibar, in-room safe, individually furnished, desk

Superior Room (Extra Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room (Con Cama Francesa)

Minibar, in-room safe, individually furnished, desk

Double Room (Con Cama Francesa)

7.6 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

Superior Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Junior Suite (Single Use)

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

Economy Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Double Room Single Use (with French Bed)

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

Suite (Triple)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

Suite (2 Adults)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

Presidential Suite (Quintuple)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Presidential Suite (Family)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the area

Palermo

City center retreat .Within a 10-minute walk of this Palermo Historical Center hotel, you'll find Palermo Cathedral and Teatro Massimo. Via Vittorio Emanuele and Quattro Canti are also within half a mile (1 km).

What's nearby

  • Quattro Canti - 1 min walk - 0.0 km
  • Via Vittorio Emanuele - 1 min walk - 0.1 km
  • Via Maqueda - 1 min walk - 0.1 km
  • Via Roma - 2 min walk - 0.2 km
  • Palermo Cathedral - 7 min walk - 0.6 km

Getting around

  • Palermo Central Station - 11 min walk
  • Giachery Station - 17 min drive
  • Punta Raisi Airport (PMO) - 55 min drive

Restaurants

  • ‪Café Latino - ‬2 min walk
  • ‪Taverna dei Canti - ‬2 min walk
  • ‪Osteria Villena - ‬1 min walk
  • ‪Pasticceria Costa - ‬1 min walk
  • ‪Il Salumaio di Santamarina - ‬2 min walk

About this property

Eurostars Centrale Palace

Family-friendly 4-star hotel near Teatro Massimo
Eurostars Centrale Palace offers its guests a full-service spa and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. A rooftop terrace, a library, and multilingual staff are also featured at the luxury Eurostars Centrale Palace. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Palermo hotel.

  • 104 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1800
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Eurostars Centrale Palace offers 104 accommodations with minibars and safes. Each accommodation is individually furnished. LCD televisions come with digital channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 18 per day)
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 42.0 per night.
  • Cribs (infant beds) are available for EUR 6.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 18 per day
  • Crib (infant bed) fee: EUR 6.0 per night
  • Rollaway bed fee: EUR 42.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Centrale Palace
Centrale Palace Hotel
Centrale Palace Hotel Palermo
Centrale Palace Palermo
Hotel Centrale Palace
Centrale Palace Hotel Palermo, Sicily
Eurostars Centrale Palace Hotel Palermo
Eurostars Centrale Palace Hotel
Eurostars Centrale Palace Palermo
Eurostars Centrale Palace
Eurostars Centrale Palermo
Eurostars Centrale Palace Hotel
Eurostars Centrale Palace Palermo
Eurostars Centrale Palace Hotel Palermo

Eurostars Centrale Palace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 441 out of 1000 reviews
Rating 8 - Good. 371 out of 1000 reviews
Rating 6 - Okay. 119 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Iris, Wynnewood

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelly and very small. Definitively not a 4 star hotel. The staff was helpful as long as you don’t ask anything outside of the ordinary, otherwise they don’t show any willingness to help. We asked for a cancellation at the last minute due to an issue with our travel arrangements and also given the condition of the hotels and they even did not try to entertain the idea of a partial reimbursement.
Stayed 1 night in Oct 2025

8/10 Good

Kevin

Staff very helpful. The hotel infrastructure is tired.
Stayed 2 nights in Oct 2025

8/10 Good

Eugene

Liked: Cleanliness, staff & service, room comfort

Palermo

Street outside was busy busy busy
Stayed 2 nights in Oct 2025

2/10 Terrible

Winnie

Disliked: Staff & service
Check-in was horrible. My husband stopped car near the hotel. I went into the hotel lobby. The female staff was supper snubby, the way and tone she tlked to me showing she does not think I am qualified to walk into this hotel. I told her I reserved parking and showed her my message to hotel on hotles.com. Then she laughed laudy at me and rolled he eyes. She said, "we decidef not reply to you. Ha ha ha." I said I would call hotels.com, then she said there was a spot available for 2 days. There is no door man, no luggage staff, no valet parking. She was the only one working in the hotel according to her. Can't believe a 4 star hotel like this. She gave me a map and told me how to drive to the hotel, and she said she would told me how to get to the garage when we drive here. The road she pointed out to me is one way and she tols me to drive against the one way road! I wonderif she really doesn't know it or intentionally told me wrong info. More than half hour later, we reached hotel. I brought some luggage with me in hotel and my husband was in car waiting. The same female staff said, "Ther eis no need to bring luggage. You can drive intp garage and take luggage in from there." I said "You did not tell me". She laughed again, "You did not ask. Ha ha ha". It was her said she would tell me about garage when we get here. What a terribel staff and a horrible person she is! The garage is very squishy and has steel prick sticking out on wall corner. The room is dark and super noicy.
Stayed 2 nights in Oct 2025

10/10 Excellent

Iris, Wynnewood

Stayed 1 night in Oct 2025

4/10 Poor

Vandana

Disliked: Staff & service, amenities
They didn’t have iron or ironing boards in room . Had to go downstairs to iron . No water in the room , they said we don’t offer water . Gym was in pathetic shape , old machines didn’t work .
Stayed 3 nights in Sep 2025

2/10 Terrible

Adam

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They put us in a room below one that was under construction. So from 7am to 10pm there was constant banging. Bugs in the bathroom. Room very small and dirty. Staff tried to charge us multiple times for facilities we did not use. Worst hotel we’ve stayed in in any country.
Stayed 4 nights in Sep 2025

10/10 Excellent

Gilberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean close to everything
Stayed 3 nights in Sep 2025

10/10 Excellent

Sam

Stayed 2 nights in Sep 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great classic, beautiful hotel. Super clean, professional staff. Centrally located in the heart of Palermo.
Stayed 2 nights in Sep 2025

6/10 Okay

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Grand old hotel. Common areas great. Breakfast very good. Location in the heart of the action. Rooms matched the era of the hotel. Bathrooms small. Shower leaked water over bathroom floor with mould on wall above shower tile
Stayed 6 nights in Sep 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and accommodating staff. The location is smack in the middle of the old centre. Beware that getting a vehicle to the hotel is like getting to your seat at a rock concert with a pickup truck; that is to say, doable.
Stayed 1 night in Sep 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Cecilia

Stayed 3 nights in Sep 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious especially for Europe and the staff was helpful and knowledgeable. A special shout out to Stefania who was wonderful.
Stayed 5 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it is very good. Service at front desk was very welcoming and helpful. Tubs are hard to get in and out of and slippery. Better to have shower stalls. Drains in bathroom are a bit clogged. Great location in old town. Would recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and room, but toilet was leaking water all night and towels had black spots.
Stayed 1 night in Aug 2025

10/10 Excellent

Hussain

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Amazing location and staff super friendly
Stayed 2 nights in Aug 2025

8/10 Good

benjamin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Old and Glamorous Italian Gal!

Busted and Old AC unit made exaggerating noise all night. Room is way small for EU standards. Seems that the Hotel was 4 stars some years ago. Lobby is beautiful and classy but that’s it. Theres no parking. Period. Don’t ask. Location is perfect and close to everything. Wish they do some renovations and mayor maintenance soon, very promising hotel.
Decoration is classy
Old castle vibes
Stayed 2 nights in Aug 2025

10/10 Excellent

Antonino, Glasgow

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, very friendly and helpful staff, great location, but breakfast could be improved.
Stayed 7 nights in Aug 2025

10/10 Excellent

jason

Stayed 3 nights in Aug 2025

10/10 Excellent

Natalia

Travelled with family

Friendly staff and great location

Staff is super friendly and nice, hotel facilities are very good and location is amazing! Highly recommend!
Stayed 1 night in Aug 2025

8/10 Good

paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel , very clean except the cleaner didn’t wash a cup out I left or replenished the coffee . Not a lot to moan about but I do need a coffee in the morning.
Stayed 3 nights in Aug 2025

2/10 Terrible

Bjoern

Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025