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Mercure Hotel Palermo Centro

4.0 star property
4-star hotel near Regional Archaeological Museum

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Photo gallery for Mercure Hotel Palermo Centro

Exterior
Exterior
Aerial view
Interior
camera matrimoniale Privilége, balcone

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Via Stabile Mariano 112, Palermo, PA, 90139
  • Place, Teatro Massimo
    â€Ș5 min walk‬
  • Place, Palermo Cathedral
    â€Ș15 min walk‬
  • Place, Palermo Harbour
    â€Ș8 min drive‬
  • Airport, Palermo (PMO-Punta Raisi)
    â€Ș34 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Single Bed

Standard Room, 1 Twin Bed

8.4 out of 10
Very good
(9 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(20 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(11 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for camera matrimoniale Privilége, balcone

camera matrimoniale Privilége, balcone

camera matrimoniale Privilége, balcone

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Depéndance matrimoniale in annex building a 90 metri dall'hotel

Depéndance matrimoniale in annex building a 90 metri dall'hotel

Depéndance matrimoniale in annex building a 90 metri dall'hotel

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Depéndance Family in annex building a 90 metri dall'hotel

Depéndance Family in annex building a 90 metri dall'hotel

Depéndance Family in annex building a 90 metri dall'hotel

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the area

Palermo

Heart of Palermo.Within a 10-minute walk of this Politeama hotel, you'll find Regional Archaeological Museum and Teatro Massimo. Church of St. Mary of the Admiral and Church of San Cataldo are also within 2 miles (3 km).

What's nearby

  • Via Roma - 1 min walk - 0.0 km
  • Politeama Garibaldi Theater - 5 min walk - 0.5 km
  • Teatro Massimo - 5 min walk - 0.5 km
  • Palermo Cathedral - 15 min walk - 1.3 km
  • Palermo Harbour - 8 min drive - 3.4 km

Getting around

  • Palermo Central Station - 7 min drive
  • Giachery Station - 19 min walk
  • Punta Raisi Airport (PMO) - 34 min drive

Restaurants

  • â€ȘScja’vĂșru - ‬3 min walk
  • â€ȘDima's pizza - ‬3 min walk
  • â€ȘLocale - ‬3 min walk
  • â€ȘBriosa - ‬4 min walk
  • â€ȘCrema e Cioccolato Palermo Principe - ‬2 min walk

About this property

Mercure Hotel Palermo Centro

4-star hotel near Regional Archaeological Museum
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center, 3 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 700 square feet (65 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Mercure Hotel Palermo Centro. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Palermo hotel.

  • 1 building
  • 93 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Mercure Hotel Palermo Centro offers 93 accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Self parking on site (EUR 25 per night)
  • Covered valet parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 7 for adults and EUR 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 7 for adults and EUR 7 for children
  • Airport shuttle fee: EUR 45 per vehicle
  • Self parking fee: EUR 25 per night
  • Covered valet parking fee: EUR 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number IT082053A1FS2A6GZH

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mercure Hotel Palermo
Mercure Hotel Palermo Centro
Palermo Centro
Accor Palermo Centro
Mercure Palermo Centro Hotel Palermo
Mercure Palermo Centro Sicily
Mercure Palermo Centro Palermo
Mercure Hotel Palermo Centro Hotel
Mercure Hotel Palermo Centro Palermo
Mercure Hotel Palermo Centro Hotel Palermo

Mercure Hotel Palermo Centro Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 386 out of 1000 reviews
Rating 8 - Good. 439 out of 1000 reviews
Rating 6 - Okay. 121 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Incredible staff did everything to make my trip. Excellent beautiful breakfast buffet.
Stayed 5 nights in Jul 2025

8/10 Good

CORDELLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel. Mattress was too hard but otherwise the room was fine. Good breakfast buffet. Helpful staff
Stayed 3 nights in Jun 2025

8/10 Good

Luiz, Chevy Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Good but fairly average hotel.
Stayed 3 nights in Jul 2025

8/10 Good

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Tatiana

Disliked: Property conditions & facilities
Need renovations
Stayed 1 night in May 2025

10/10 Excellent

Marie

Liked: Cleanliness, amenities, property conditions & facilities
Location was excellent!
Stayed 3 nights in May 2025

6/10 Okay

Vivian

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was huge and I loved that plus the AC. It’s oddly noisy (I was on floor 2) but traffic and garbage trucks for 3 nights. Water pressure in the bathroom was great and so was breakfast. Surprised that they only offered shampoos and hand soap as toiletries. Otherwise really good stay. American like space and 2 double beds!
Stayed 3 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Ani

Liked: Staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice hotel

Very clean. Good location. Great breakfast. Bed was very hard.
Stayed 1 night in Apr 2025

2/10 Terrible

Thuylan

Stayed 2 nights in Apr 2025

8/10 Good

Dmitry

Business traveller
Liked: Cleanliness, staff & service, amenities
No control for an AC in the room
Stayed 9 nights in Mar 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Terry

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was quiet and the staff were friendly. In spite of this, I would never return. I was given a single room which was very hot. There is no temperature control in the room so they told me to open my window. I did this but it opened onto external stairs which left me vulnerable to whoever would climb up from the street. There was no chain or limit to how wide the window would swing open so anyone could get in. I did not feel safe. The room was about the size of a large walk in closet. I could have lived with this but there was a sewage odor. I couldn't tell if it was from the open window or the toilet. Also the toilet backed up immediately after my arrival and i had to have it fixed. To their credit they did this promptly. The food in the restaurant was fried to death and dry. The bar served me a "watery" martini (the worst I've ever had) with an olive with a pit! The breakfast was decent. The hotel does have some nicer rooms, I later discovered. I wouldn't have minded a small room if there weren't the problems that I've related here. I stayed in several other hotels in Sicily of comparable price and none of them had these types of problems.
Stayed 1 night in Feb 2025

8/10 Good

Katsuhiro

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mai

Stayed 2 nights in Feb 2025

10/10 Excellent

Bridgid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Fantastic location. Hotel and rooms were very clean Breakfast was excellent plenty of choice. Staff were very helpful and friendly
Stayed 8 nights in Dec 2024

4/10 Poor

John

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I have two main issues with my stay at this hotel. Firstly, upon check-in, the room had a strange smell. I requested a different room, but the staff offered to clean the original room again. Even after recleaning, the unpleasant odor persisted. Secondly, I encountered a problem with the room temperature. I woke up in the middle of the night feeling cold because the heater was blowing cold air. The room has no thermostat control, so I went to the front desk to request that they raise the temperature. I asked them to adjust it two days in a row, but they insisted that the AC was working correctly. The staff could not differentiate between air conditioning and heating. Finally, for the third night, I requested extra blankets. They only delivered them after I reminded them three times, which made obtaining blankets challenging. Overall, my experience in this so-called 4-star hotel has been disappointing.
Stayed 3 nights in Jan 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room and great breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Habbo

Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alexis

Liked: Amenities
Great place to stay , walking distance to all monuments
Stayed 1 night in Nov 2024

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, amenities
Daily problem with WiFi which I had to call to desk. One person on the phone suggested I bring her my phone since I couldn’t operate the WiFi. Front desk wouldn’t make change for 100 euros saying they didn’t have cash. Some staff were nice however. The morning buffet was nice. The hotel room was nice and the shower was excellent.
Stayed 6 nights in Oct 2024