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Best Western Pembroke Inn & Conference Centre

3.0 star property
Enjoy free breakfast at this 3-star Pembroke hotel

Choose dates to view prices

Photo gallery for Best Western Pembroke Inn & Conference Centre

Exterior
Property amenity
Property amenity
Lobby
Premium bedding, individually decorated, individually furnished, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub

Explore the area

View in a map
1 International Drive, Pembroke, ON, K8A 6W5
  • Place, Pembroke Welcome Centre
    ‪1 min walk‬
  • Place, Algonquin College Pembroke Campus
    ‪4 min drive‬
  • Place, Champlain Trail Museum and Pioneer Village
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(17 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Poolside

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Poolside

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Fireplace

Standard Room, 1 Queen Bed, Non Smoking, Fireplace

Standard Room, 1 Queen Bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Queen Murphy Bed Only with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking (Queen Murphy Bed Only with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking (Queen Murphy Bed Only with Sofabed)

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Jetted Tub, Poolside

Premium bedding, individually decorated, individually furnished, desk

Luxury Room, 1 King Bed, Jetted Tub, Poolside

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (Dining Table)

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Dining Table)

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Dining Table)

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub, Pool View (with Sofabed)

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Jetted Tub, Pool View (with Sofabed)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

Standard Room, 1 King Bed, Non Smoking, Pool View

Standard Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

About the area

Pembroke

In Pembroke .At this Pembroke hotel, you'll be within half a mile (1 km) of Pembroke Welcome Centre and 3 miles (5 km) of Festival Hall Centre for the Arts. Pembroke Hydro Museum and Pembroke City Hall are also within 3 miles (5 km).

What's nearby

  • Pembroke Welcome Centre - 1 min walk - 0.0 km
  • Algonquin College Pembroke Campus - 4 min drive - 3.3 km
  • Pembroke Hydro Museum - 4 min drive - 3.3 km
  • Festival Hall Centre for the Arts - 4 min drive - 3.3 km
  • Champlain Trail Museum and Pioneer Village - 7 min drive - 6.2 km

Getting around

  • Ottawa International Airport (YOW) - 99 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪The Beach Burger - ‬3 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Dairy Queen - ‬5 min drive

About this property

Best Western Pembroke Inn & Conference Centre

Enjoy free breakfast at this 3-star Pembroke hotel
Best Western Pembroke Inn & Conference Centre offers its guests a children's pool, an indoor pool, a health club, and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 10818 square feet (1005 square meters) and includes a conference center. A sauna, a terrace, and barbecue grills are also featured at the business-friendly Best Western Pembroke Inn & Conference Centre. Free self parking is available.

This 3-star Pembroke hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 10818 sq ft of conference space
  • 1005 sq m of conference space
  • Built in 1989
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Pembroke Inn & Conference Centre offers 88 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Exterior
Holiday Inn Express Pembroke by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,015 reviews
The price is CA $186
CA $219 total
includes taxes & fees
Nov 2 - Nov 3
Holiday Inn Express Pembroke by IHG

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Pembroke
Best Western Pembroke Inn
Pembroke Best Western
Pembroke Inn
BEST WESTERN Pembroke Inn & Conference Centre Ontario
Pembroke & Conference Pembroke
Best Western Pembroke Inn & Conference Centre Hotel
Best Western Pembroke Inn & Conference Centre Pembroke
Best Western Pembroke Inn & Conference Centre Hotel Pembroke

Reviews

Best Western Pembroke Inn & Conference Centre Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 405 out of 764 reviews
Rating 8 - Good. 235 out of 764 reviews
Rating 6 - Okay. 78 out of 764 reviews
Rating 4 - Poor. 20 out of 764 reviews
Rating 2 - Terrible. 26 out of 764 reviews

Reviews

8/10 Good

Susan

Travelled with family
Liked: Amenities
Clean and accommodating
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Jul 2025

2/10 Terrible

Natalie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible service

Upon arrival to this hotel that one of my grandmother managed until she retired. I wasn’t able to pay for our room or deposit without a major credit card. I was in pembroke to visit my grandmother on her death bed. And because of not getting checked in I didn’t get to see her Friday night. I lost hours of vital time with her. The staff would not help accommodate us or even accept a $1000 deposit. The front desk lady was not hospitable. To work in customer service and treat a customer like that was unacceptable. I will never stay at this hotel again which is heartbreaking as it holds years of precious memories.
Stayed 1 night in Jul 2025

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Ann Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel for families

THE PERFECT ACCOMMODATIONS For Our family. They have a great pool area and a fantastic gym for those who like to use it while away. The rooms were very clean. The included breakfast was the best we have ever had at any hotel. You order off a menu and it is made fresh to order. Wil definitely be staying here again when in the area for river rafting.
Stayed 1 night in Jul 2025

10/10 Excellent

Olga

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant and very helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stuff really clean and nice hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Clean. Comfortable bed! Very good offering of breakfast. Convenient full service restaurant with good selection for dinner! Friendly staff! Easy location close to hwy 17 but not noisy!
Stayed 1 night in Jul 2025

6/10 Okay

Lynn and Nick

Liked: Staff & service
Disliked: Room comfort

Should have changed rooms

The room had a very damp smell with a tiny dehumidifier that did not appear to be working. We were given a room on the first floor which requires you to go down two flights of stairs from the ground floor as there is no elevator in that section of the hotel. That part was not a big deal as we are able bodied, if the room had been worth the trip down. We should have requested a different room but it was late and we were very tired and just wanted a quick night of rest before continuing on the road the next day. My husband woke up very stuffed up from the dampness which then lasted several days. Besides that the hotel is dated but well kept and had a very good hot breakfast at the restaurant on site. Very quiet location as well
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevators for rooms downstairs
Stayed 1 night in Jul 2025

8/10 Good

Margje

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very good stay with comfortabele beds
Stayed 1 night in Jul 2025

6/10 Okay

Brealie

Travelled with family and small children
The room was in need of repair.
Stayed 1 night in Jun 2025

8/10 Good

Sylvio

Travelled with family, Business traveller, Travelled with pets
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
In the first it had tissus under the bed and my dog est one :-( . If one are diptyque, I sure for the another they change There..
Stayed 1 night in Jul 2025

8/10 Good

Tristan Joel

Travelled with family and small children
Liked: Staff & service, amenities
Very good location and close to parks
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

ANDRE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau séjour a cet Hotel Très confortable Merci
Stayed 1 night in Jun 2025

10/10 Excellent

Edward

Stayed 2 nights in Jun 2025

10/10 Excellent

Deborah

Great staff.
Stayed 1 night in Jun 2025

6/10 Okay

Patricia

Travelled with family
Liked: Room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Decent restaurant on the premises. The only problem was the air conditioner. It was loud and ineffective. Other than that we enjoyed our 1 night stay.
Stayed 1 night in Jun 2025

6/10 Okay

Veronique

Travelled with family
The staff is friendly but everyone is spread out doing many tasks. Had to wait a good 10 minutes to see someone at the front desk when we arrived at 17h30. The room was clean and fresh (good AC if you take in account that it was 36°C out). The carpet need to be changed though.
Stayed 1 night in Jun 2025