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Joondalup City Hotel

3.5 star property
3.5-star hotel in Joondalup

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Photo gallery for Joondalup City Hotel

Front of property
Lobby
Superior Room, 1 Queen Bed
Superior Room, 1 Queen Bed | Bathroom
Studio Suite, 2 Queen Beds | Private kitchen

Reviews

7.6 out of 10
Good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
18 Grand Boulevard, Joondalup, WA, 6027
  • Joondalup Health Campus
    ‪7 min walk‬
  • Arena Joondalup
    ‪12 min walk‬
  • Joondalup Resort Golf club
    ‪4 min drive‬
  • Perth, WA (PER)
    ‪31 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

7.4 out of 10
Good
(15 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

  • 40 sq m
  • Sleeps 2
  • 2 Queen Beds

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About the area

Perth

Joondalup stay.Within a 10-minute walk of this Joondalup hotel, you'll find Joondalup Health Campus and Yellagonga Regional Park. Lakeside Joondalup and Arena Joondalup are also within 2 miles (3 km).

What's nearby

  • Joondalup Health Campus - 7 min walk - 0.6 km
  • Lakeside Joondalup - 11 min walk - 0.9 km
  • Arena Joondalup - 12 min walk - 1.0 km
  • Edith Cowan University Joondalup Campus - 3 min drive - 1.5 km
  • Joondalup Resort Golf club - 4 min drive - 4.6 km

Getting around

  • Joondalup Station - 14 min walk
  • Perth Airport (PER) - 37 min drive

Restaurants

  • ‪Varsity Joondalup - ‬10 min walk
  • ‪Chocolateria San Churro - ‬11 min walk
  • ‪TGI Fridays - ‬10 min walk
  • ‪Hog's Breath Cafe - ‬10 min walk
  • ‪Zambrero Joondalup - ‬12 min walk

About this property

Joondalup City Hotel

3.5-star hotel in Joondalup
Joondalup City Hotel offers its guests multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. WiFi is free in public spaces. Joondalup City Hotel also features laundry facilities, express check-out, and a front-desk safe. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Perth hotel.

  • 1 building
  • 35 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
Joondalup City Hotel offers 35 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Perth hotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is offered on request and change of towels can be requested.

Languages

Chinese (Mandarin), English, Vietnamese

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  • Spa
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, 797 reviews
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Friday (9:30 AM - 5:30 PM) and Saturday - Sunday (9:30 AM - 2:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: AUD 200.00 per day; may vary based on length of stay
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Joondalup City
Joondalup City Hotel
Joondalup City Hotel Hotel
Joondalup City Hotel Joondalup
Joondalup City Hotel Hotel Joondalup

Joondalup City Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 108 out of 382 reviews
Rating 8 - Good. 156 out of 382 reviews
Rating 6 - Okay. 64 out of 382 reviews
Rating 4 - Poor. 34 out of 382 reviews
Rating 2 - Terrible. 20 out of 382 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Angela

Travelled with family
Liked: Cleanliness, staff & service
We arrived quite late due and there was no tv remite control in the room, didn't want to disturb them for one. Then there were other guests having a domestic that went on for hours til 1am, couldn't put the tv on to drown them out. Very tired as a result. Called the after hours caretaker who didn’t answer. Left a message about the domestic dispute that was going on and nothing was done about it.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Yea great wonderful staff at reception makes a difference
Stayed 1 night in Mar 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here on a recommendation of family members enjoyed our stay the property has a well equippes fitness centre a real bonus after all day spent travelling
Stayed 3 nights in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Met our need perfectly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Salil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly as advertised. Checkin staff was courteous and professional.
Stayed 1 night in Jan 2025

8/10 Good

Ric

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient,very clean. A pleasant stay.I will be back again.
Stayed 1 night in Mar 2025

4/10 Poor

Teresa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is more like a backpackers hostel. There’s no restaurant, the front entrance had cobwebs and spiders. Nothing in the mini bar. The lamps and plants were dusty as hell in the room. No Thankyou!
Stayed 1 night in Mar 2025

8/10 Good

Jason

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Say

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with my stay. Staff was very pleasant and properly was clean, tidy and well taken care of.
Stayed 1 night in Feb 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was just what I needed at the time. Perfect location and was a quiet little spot. Just need to work on communication a little more as English wasn’t as good as it needs to be.
Stayed 2 nights in Feb 2025

4/10 Poor

Jeannette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very good, nowhere nearby for eating, restaurant is closed
Stayed 1 night in Feb 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were exemplary. Would have liked air con to stay on when out of room. A few more chairs, perhaps umbrella, in the parking area.
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bed way too hard. Very uncomfortable Only 1 proper chair in room, the second was a flimsy looking one. Toilet roll holder broken and the metal arm holding the toilet roll kept falling of. Shower head this wide spread spray making rinsing of hair slow and difficult. Tea/coffee cups ridiculously small Overall not worth the amount that they charge for the room. I will not be a return guest
Stayed 1 night in Jan 2025

8/10 Good

nelson

Liked: Cleanliness, staff & service, property conditions & facilities
dirty kettle inside
Stayed 1 night in Dec 2024

10/10 Excellent

Shane

Stayed 2 nights in Nov 2024

2/10 Terrible

Jeffrey

Travelled with family
Disliked: Cleanliness, amenities
The beds were terrible hard inner spring mattress so uncomfortable with limited blankets and the spare blanket when found was filthy. Kitchen kettle was dirty and cups stained. would never stay there again.
Stayed 1 night in Dec 2024

8/10 Good

John

Still waiting for my security deposit to be returned. Has been nearly two weeks.
Stayed 1 night in Nov 2024

2/10 Terrible

Simone

Disliked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Gurkirat Kaur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Nov 2024

6/10 Okay

Maarit

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good parking area. Noisy trafic to the room.
Stayed 1 night in Nov 2024

6/10 Okay

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
I had a late check in and I was attended to very quickly by a very nice person who was very efficient. The room itself was comfortable but it is looking a bit old and weary. Unfortunately I was also next door to guests who thought it appropriate to conduct late night business with visitors so they were coming & going all night with no regard for other guests, so sleep was sporadic at best & disturbed.
Stayed 1 night in Nov 2024

8/10 Good

Cameron

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

2/10 Terrible

Kayla

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
It was convenient the staff on the other hand are rude and illiterate
Stayed 1 night in Oct 2024