I have utilised Metro branded hotels for many years, both business and pleasure. They represent value for money and convenience. Unfortunately, this hotel had two main things occur, the first is that we noticed that one of the powerpoints had been pushed through, partially exposing wires (see photo), the other was the air-con started to leak water. When we rang about the air-con, we were told that the set temperature needed to be raised and this would stop the leaking. It should be noted at this stage the room was still warm. We raised the temperature to 23c as suggested, but it continued to leak through the night. We placed towels and the bin in place to ensure it didn't damage the room. This was an uncomfortably warm night for myself and my family.
We won't stay at this Metro again, and will think twice about other properties in the franchise in the future.