City center stay
Within a 15-minute walk of this Center City hotel, you'll find Ben Franklin National Memorial and Reading Terminal Market. Philadelphia Museum of Art and Liberty Bell Center are also within 2 miles (3 km).
Renovated in 2020
A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Self parking, a coffee shop, and a snack bar/deli are also offered.
13 Mar. 2022 by Customer Service
Thanks for the perfect rating, Tytianna! We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Sheraton Philadelphia Downtown. Have a wonderful day!
15 Oct. 2020 by Customer Service
Anything less than an immaculately clean room is unacceptable, and I’m so sorry that yours wasn’t up to snuff. Please accept my apologies and give me the chance to make it up to you. If your travel plans bring you back to Philadelphia any time soon, I’d like to show you what makes us a favorite among travelers to our city. You can reach me directly at the hotel.
24 Aug. 2020 by Customer Service
Thank you for this perfect rating! We hope to see you again sometime soon!
5 Aug. 2020 by Customer Service
We appreciate the feedback, Sara. We deeply regret the challenges you had during your time with us. The security and safety of our guests is of the utmost importance so we're disheartened that you had such problems. We hold ourselves to a much higher standard of service so we'll be sure to address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 22 meeting rooms. Public spaces have free WiFi. Event space at this hotel measures 69130 square feet (6422 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Philadelphia Downtown. Parking is available for a fee. A complete renovation of Sheraton Philadelphia Downtown was completed in May 2020. This Philadelphia hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge
Self parking (surcharge) , Valet parking (surcharge)
Sheraton Philadelphia Downtown offers 756 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.
Terrace Cafe - This restaurant serves breakfast and lunch. A children's menu is available.
Local - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Lobby Lounge & Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.