"Enjoyable ....... friendly people at all locations we were at ...... " More

By a verified traveller on Mon 25 Jun 2018

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Hotel Description

3.5-star hotel near Ben Franklin National Memorial

Heart of Philadelphia

Within a 10-minute walk of this Center City hotel, you'll find Ben Franklin National Memorial and Academy of Natural Sciences. City Hall and Walnut Street are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 22 conference rooms, business center, and valet parking. WiFi in public areas is free.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 756 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include room service, coffee/tea makers, and free weekday newspapers.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$132 per night

Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Philadelphia 201 Hotel ratings based on 96 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Philadelphia 201 Hotel

Everyone (27) Couples (1) Family (6)
3 out of 5

Posted by on 12 Jul. 2019

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Comment from Hotel Management

13 Jul. 2019 by Customer Service

Thank you for sharing. We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better. We hope you will come back and visit us again soon for a more positive experience.

2 out of 5

Posted by on 9 Jul. 2019

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Comment from Hotel Management

10 Jul. 2019 by Customer Service

We appreciate the feedback. We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

3 out of 5
I liked its location and the business area. I didn’t like the carpet condition in my room.

Posted by on 21 Jun. 2019

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Comment from Hotel Management

28 Jun. 2019 by Customer Service

Dear Guest we appreciate the feedback. While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

4 out of 5
Nice, serviceable hotel. There was a mix up at check in- we reserved two double beds but were put in a room with one king bed. We were told that when booked through a third party like Travelocity sometimes the booking comes in “weird”. The hotel was completely booked so they couldn’t move us to another room but they quickly brought up a roll away bed- so no issue there! Room was clean. They are in the process renovating rooms and ours wasn’t renovated- clear from the carpet shifting and the bathroom looking a little worn. However everything was clean and the beds were comfortable! We reserved a room with breakfast buffet included and it was delicious and the service was great. This was definitely finically smart as the breakfast would have been $64 (two adults, two kids) a day otherwise. The fitness center and pool were clean and tidy - the kids had a great time at the pool. While there is valet parking for $40 a day there is also self parking for $7 a day right across the road which was awesome and not something we were expecting! Definitely saved us a ton.

Posted by , from NY on 28 May 2019

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Comment from Hotel Management

29 May 2019 by Customer Service

Thank you for taking the time to share your review with us, Daphne. We're glad to hear you had such a great experience with us. We care about the satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to our team. We're looking forward to sharing an even more pleasant experience with you soon. Thank you again and have a wonderful day!

3 out of 5

Posted by on 12 May 2019

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Comment from Hotel Management

13 May 2019 by Customer Service

We appreciate the feedback. We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

5 out of 5
Great location. Walking distance to most attractions.

Posted by on 3 May 2019

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Comment from Hotel Management

4 May 2019 by Customer Service

Thanks for the wonderful review! It's fantastic you had such a lovely experience with us. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're looking forward to sharing another amazing experience with you soon! Have a beautiful day!

5 out of 5

Posted by on 25 Mar. 2019

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Comment from Hotel Management

2 Apr. 2019 by Customer Service

Thank you for the perfect rating! We are very pleased to hear that you had a wonderful stay with us. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon! Thanks again! Have a great day!

4 out of 5
Easy check in and clean room. Room is comfortable and bed is nice.

Posted by on 23 Mar. 2019

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Comment from Hotel Management

24 Mar. 2019 by Customer Service

Thanks for the wonderful review! We're thrilled you had such a fantastic stay in our hotel! It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. That's what we like to see! We strive for excellence and your praise lets us know we're doing our job! We look forward to seeing you again soon for another fantastic experience! Have a beautiful day!

5 out of 5
The size of the room and the view. One attendant in particular was very informative about the nearby library

Posted by on 21 Mar. 2019

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Comment from Hotel Management

22 Mar. 2019 by Customer Service

Thank you for the glowing review! We're delighted to hear that you had a wonderful stay with us. We strive to provide our guests with warm hospitality, comfortable rooms, and efficient service, so this is great to hear! We'd love to host you again in the future so we can share another excellent experience with you. Have a beautiful day!

5 out of 5

Posted by on 10 Mar. 2019

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Comment from Hotel Management

2 Apr. 2019 by Customer Service

Thank you for the fantastic rating! We endeavor to make all of our guests feel welcome and relaxed during their time with us! We can't wait to see you again soon. Have an amazing day!

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. Event space at this hotel measures 69130 square feet (6422 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Philadelphia 201 Hotel. For a fee, parking is available. This 3.5-star Philadelphia hotel is smoke free.

  • 756 guestrooms or units
  • 26 levels
  • 69130 sq ft of conference space
  • 6422 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Philadelphia, PA (PHL-Philadelphia Intl.) (17.1 km / 10.6 mi)
  • Train station: Philadelphia 30th St Station (2 km / 1.2 mi)
  • Metro station: Race Vine Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Philadelphia 201 Hotel offers 756 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Separate bedroom
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:30 AM.

Terrace Cafe - This restaurant serves breakfast and lunch. A children's menu is available.

Local - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Lobby Lounge & Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 19.95 per person (approximately)
  • Valet parking fee: USD 42.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 201 Hotel
  • 201
  • Sheraton Philadelphia Downtown Hotel
  • Philadelphia 201

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Promotions

Special Offer


Book a stay in a "Junior Suite" or a "Club Room" room category and receive Club Lounge access (inclusive of evening hors d'oeuvres and beverage options) and breakfast at Local restaurant in hotel lobby.


Must book "Junior Suite," "Club Room, Business Lounge Access, City View," or "Club Room, King Bed" room category to receive benefits. Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.