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4.6 out of 5

"The "snack bar" is under construction & the Brazilian restaurant is substituting. Cook time slow, menu ltd to cheeseburger, hot dog, pizza. Brazilian ... " More

By a verified traveller on Mon 04 Dec 2023

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Hotel Description

4-star beachfront property near Akumal Beach

Beachside getaway

Stay at this Akumal property and you'll be within half a mile (1 km) of Akumal Beach and 2 miles (3 km) of Hekab Be Biblioteca. Akumal Ecological Center and Half Moon Bay are also within 2 miles (3 km).

All-inclusive

This all-inclusive property features a private beach, a full-service spa, and 4 restaurants. There's fun for all ages with a free kid's club and a children's pool, and babysitting is an added bonus. Enjoy the 4 outdoor pools and free perks like buffet breakfast and free self parking.

Junior Suite Ocean Front

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite Garden Ocean Front

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite Penthouse Ocean Front Rooftop terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Akumal Bay Beach & Wellness Resort - All Inclusive ratings based on 30 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Akumal Bay Beach & Wellness Resort - All Inclusive

Everyone (10) Couples (12) Family (6)
4 out of 5
Location

Posted by on 26 Feb. 2023

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3 out of 5
The "snack bar" is under construction & the Brazilian restaurant is substituting. Cook time slow, menu ltd to cheeseburger, hot dog, pizza. Brazilian rest. dinner bland & some meats tough/under/overcooked. Buffet food often bland/cold, some dishes unmarked. Nice pork shank at Mexican rest. Drinks tasty everywhere, but frozen drinks under-blended, resulting in lg chunks of ice. Room was clean & well-appointed, bed comfortable, water pressure/temp excellent. But few outlets, some crumbly walls inside the room, & the ext of the building needs new paint badly. Nice deck with jetted tub, 2 chaises, chairs, & hammock. However, tub water controls were on the far inside of the enclosure, so you had to climb into the tub to turn on the water, then climb out for it to fill. My husband slipped during this process, resulting in a bad bruise on his back. Beach was clean, we did snorkel & see 1 turtle & many fish, but water clarity poor. Also saw agoutis, chachalacas from deck. We booked an excursion thru the tour company at the hotel to Tulum/Coba. We're both obviously 60 , my husband is visibly obese, & we have bad backs, but we were never informed this excursion required walking 4 miles in the heat, or that Tulum required hiking over 1 mile just to REACH the ruins & back. We were unable to keep up, missed even seeing the cenote as we couldn't do the stairs, & were physically disabled by the end, but the tour co/hotel refused to refund any of the $300 fee.

Posted by on 4 Dec. 2023

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5 out of 5
the hotel was amazing , loved the staff and food

Posted by on 14 Aug. 2023

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5 out of 5

Posted by on 19 May 2023

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5 out of 5

Posted by on 19 May 2023

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5 out of 5
I wouldn’t know where to start complimenting this place everything was perfect from start to finish.just go there and see for yourself.

Posted by on 12 May 2023

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5 out of 5
The very best vacation I and my wife have ever had

Posted by on 11 May 2023

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2 out of 5
the beach and pool seating is horrible! you have to get up before 6am to save your chairs on the beach and that didn't even guarantee you would get a place. then the covers for the beach chairs didn't even supply any shade. the food was just adequate.

Posted by , from LAKEWOOD on 20 Nov. 2022

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5 out of 5

Posted by on 20 Nov. 2022

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5 out of 5
Beautiful and Green

Posted by on 10 Oct. 2022

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About the Akumal Bay Beach & Wellness Resort - All Inclusive

Location Km 104 Carr. Cancun-Chetumal, Akumal, QROO 77760

All-inclusive Details

  • All food and beverages included
  • Minibar (all beverages included)
  • Volleyball included
  • Dancing classes/lessons included

Property Features

Akumal Bay Beach & Wellness Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply step outside to unwind on the property's beach. At Akumal Bay Beach & Wellness Resort - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free. Smoking is allowed in designated areas at this 4-star Akumal property.

  • 310 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 4
  • Children's pool
  • Separate living room
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Akumal Bay Beach & Wellness Resort - All Inclusive offers 310 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. A pillow menu is available. Plasma televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio (furnished)
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Coffee maker
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10 AM.

Onsite venue - This restaurant specializes in Mexican cuisine and serves dinner only.

Onsite venue #2 - This restaurant specializes in French cuisine and serves dinner only.

Onsite venue #3 - This restaurant specializes in Asian cuisine.

Onsite venue #4 - This restaurant specializes in sushi and serves lunch only.

Rodizio Grill - This restaurant specializes in Brazilian cuisine and serves dinner only.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Akumal Bay Beach & Wellness Resort - All Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

  • No rollaway/extra beds available
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not follow sanitization practices of any association

Hotel Names

  • Akumal Bay Beach Wellness Resort All Inclusive
  • Akumal Bay Beach Wellness All Inclusive
  • Akumal Bay Beach Wellness
  • Beach Resort Akumal
  • Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
  • Akumal Bay Wellness Inclusive
  • Akumal Bay Beach Wellness Resort All Inclusive
  • Akumal Bay Beach & Wellness Resort - All Inclusive Akumal

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.