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Barceló Maya Riviera - Adults Only - All Inclusive

4.5-star property
Carr. Chetumal Puerto Juarez km 266.3, Xpu-Ha, QROO 1-855-887-0424
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5.0 out of 5
Exceptional!
See all 3 Travelocity Reviews

"My stay at Barcelo Maya Riveria was best experience I have ever had I can’t wait to go back " More

By a verified traveller on Sun 30 May 2021

Points Of Interest

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Hotel Description

4.5-star beachfront property near Puerto Aventuras Marina

Beachfront retreat

Within a 15-minute walk of the property, you'll find Ecopark Kantun Chi and Xpu-ha Beach. Puerto Aventuras Marina and Chac Mol Cenote are also within 3 miles (5 km).

All-inclusive

A full-service spa, 5 restaurants, and 4 outdoor pools are all featured at this all-inclusive property. Enjoy the 2 outdoor tennis courts and perks like free self parking and free WiFi. Enjoy the fitness center and visit the 5 bars/lounges and swim-up bar for drinks.

Rooftop spa tubs

The individually furnished guestrooms offer balconies and free bottled water. LCD TVs come with cable channels, and other amenities include rooftop private spa tubs and free minibar items.

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$327* Per night/room 28 Jun. - 29 Jun.

Junior Suite Ocean Front Premium Level

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite (Swim Up Premium Level)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Barceló Maya Riviera - Adults Only - All Inclusive ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Barceló Maya Riviera - Adults Only - All Inclusive

Couples (2) Family (1)
5 out of 5
My stay at Barcelo Maya Riveria was best experience I have ever had I can’t wait to go back

Posted by on 30 May 2021

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Comment from Hotel Management

31 May 2021 by Gerente de Recepción

Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Barcelo Maya Riviera Adults Only hotel with us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards,

5 out of 5
Amazing

Posted by on 25 May 2021

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Comment from Hotel Management

26 May 2021 by Gerente de Recepción

Dear Guest, Thank you so much, for score in your last visit at Barcelo Maya Riviera AO. Best Regards,

5 out of 5
Tje new resort was magnificent clean and the ameneties incredible. The staff goes above and beyond in attebrion to detail to serve you and the restaurants compete with any gourmet restaurant at any big city. The pool is clean huge and well maintained. We only wish the no reseve lounge chairs should be enforce othetwise is awesome. Tje only complaint is that alcohol is not served before 12 noon.

Posted by , from Saline Michigan USA on 20 Jan. 2020

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Comment from Hotel Management

7 Feb. 2020 by Maya Riviera

Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló Maya Riviera. Thanks a lot also for your feedback, we have received with attention all your comments that at the same time we consider as opportunities of improving. We always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Please brings us the opportunity to host you again, we will be happy. Warm Regards,

About the Barceló Maya Riviera - Adults Only - All Inclusive

Location Carr. Chetumal Puerto Juarez km 266.3, Xpu-Ha, QROO

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Barceló Maya Riviera - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Barceló Maya Riviera - Adults Only - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, outdoor tennis courts, and a fitness center. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a swim-up bar. WiFi is free in public spaces. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the luxury Barceló Maya Riviera - Adults Only - All Inclusive. Limited free parking is available on a first-come, first-served basis. This 4.5-star Xpu-Ha property is smoke free.

  • 850 guestrooms or units
  • 5 levels
  • 5 dining venues
  • 5 bars or lounges
  • Built in 2019
  • Bar by the pool
  • Swim-up bar
  • Poolside lounge chairs
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in some public areas: Free WiFi , WiFi (surcharge)

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Barceló Maya Riviera - Adults Only - All Inclusive offers 850 air-conditioned accommodations with rooftop private spa tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished. 50-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2019.

  • Private rooftop hot tub
  • Private balcony
  • Stocked minibar (free)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

Barceló Maya Riviera - Adults Only - All Inclusive has 5 restaurants on site.

Spa Services

  • Facial treatments
  • Number of treatment rooms 26
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Barceló Maya Riviera - Adults Only - All Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast and through room service.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals not allowed
  • Minimum guest age is 18
  • Caters to adults only
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 1.5 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: USD 12 per night (2-device limit, rates may vary)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Barcelo Maya Riviera Resort Xpu-Ha
  • Barcelo Maya Riviera Adults Resort Xpu-Ha
  • Barcelo Maya Riviera Adults Resort
  • Barcelo Maya Riviera Adults Xpu-Ha
  • Barcelo Maya Riviera Adults
  • Resort Barcelo Maya Riviera - Adults only Xpu-Ha
  • Xpu-Ha Barcelo Maya Riviera - Adults only Resort
  • Resort Barcelo Maya Riviera - Adults only
  • Barcelo Maya Riviera - Adults only Xpu-Ha
  • Barcelo Maya Riviera Resort
  • Barcelo Maya Riviera Xpu-Ha
  • Resort Barcelo Maya Riviera Xpu-Ha
  • Xpu-Ha Barcelo Maya Riviera Resort
  • Resort Barcelo Maya Riviera
  • Barcelo Maya Riviera
  • Barcelo Maya Riviera Adults
  • Barcelo Maya Riviera Adults Only All Inclusive
  • Barceló Maya Riviera - Adults Only - All Inclusive Xpu-Ha

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.