Grand Palladium Colonial Resort & Spa All Inclusive

5.0 star property
5-star beachfront property near Half Moon Bay

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Photo gallery for Grand Palladium Colonial Resort & Spa All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Lobby sitting area
Lobby sitting area
Aerial view
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • All-inclusive

Explore the area

View in a map
Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪5 min drive‬
  • Place, Cenote Cristalino
    ‪5 min drive‬
  • Place, Akumal Beach
    ‪6 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪89 min drive‬

Room options

Room Deluxe

  • 37 sq m
  • Sleeps 1
  • Free WiFi

Suite Junior

  • 42 sq m
  • Sleeps 1
  • Free WiFi

Suite Luxury

  • 58 sq m
  • Sleeps 1
  • Free WiFi

Suite Junior

  • 42 sq m
  • Sleeps 2
  • Free WiFi

Suite Luxury

  • 58 sq m
  • Sleeps 2
  • Free WiFi

Room Deluxe

  • 37 sq m
  • Sleeps 3
  • Free WiFi

Suite Junior

  • 42 sq m
  • Sleeps 3
  • Free WiFi

Suite Junior

  • 42 sq m
  • Sleeps 4
  • Free WiFi

Room Deluxe

  • 37 sq m
  • Sleeps 3
  • Free WiFi

Suite Junior

  • 42 sq m
  • Sleeps 3
  • Free WiFi

Suite Junior

  • 42 sq m
  • Sleeps 4
  • Free WiFi

Room Deluxe

  • 37 sq m
  • Sleeps 4
  • Free WiFi

Deluxe Garden View

7.8 out of 10
Good
(49 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Junior Suite Garden View

7.6 out of 10
Good
(7 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Romance Villa Suite Poolside

  • Garden view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Single use Garden View

9.8 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 37 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Deluxe Triple Garden View

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite Poolside

8.6 out of 10
Excellent
(10 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Connecting Suite

  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Double Beds
  • Free WiFi

Junior Suite Garden View

  • Sleeps 3
  • Free WiFi

Junior Suite Poolside

  • Sleeps 3
  • Free WiFi

Deluxe Room With Garden View

  • Sleeps 3
  • Free WiFi

Romance Villa Suite Poolside

  • Sleeps 2
  • Free WiFi

Deluxe Room With Garden View

  • Sleeps 1
  • Free WiFi

Connecting Suite

  • Sleeps 6
  • Free WiFi

Suite Junior with Pool View

  • 42 sq m
  • Sleeps 2
  • Free WiFi

Suite Junior with Pool View

  • 42 sq m
  • Sleeps 3
  • Free WiFi

Suite Junior

  • 42 sq m
  • Sleeps 4
  • Free WiFi

Suite Junior

  • 42 sq m
  • Sleeps 3
  • Free WiFi

Suite Junior

  • 42 sq m
  • Sleeps 4
  • Free WiFi

About the area

Kantenah

On the beach.Within 9 miles (15 km) of this property, you'll find Puerto Aventuras Marina and Akumal Beach. Xel-Há Park is 12.6 mi (20.3 km) away.

What's nearby

  • Cenote Azul - 5 min drive - 7.8 km
  • Cenote Cristalino - 5 min drive - 8.1 km
  • Akumal Beach - 6 min drive - 7.5 km
  • Akumal Ecological Center - 6 min drive - 7.5 km
  • Ecopark Kantun Chi - 6 min drive - 8.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

  • ‪Pueblito Lindo - ‬8 min drive
  • ‪Xtra Time Sport Bar - ‬1 min walk
  • ‪La Hacienda - ‬1 min walk
  • ‪Oishi Japanese Restaurant - ‬8 min drive
  • ‪Lobby Bar White Sand - ‬9 min walk

About this property

Grand Palladium Colonial Resort & Spa All Inclusive

5-star beachfront property near Half Moon Bay
Grand Palladium Colonial Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Grand Palladium Colonial Resort & Spa All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 8 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and a steam room. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kantenah property.

  • 252 guestrooms or units
  • 3 levels
  • 7 buildings
  • 4 dining venues
  • 2 swim-up bars
  • 8 bars or lounges
  • Meeting rooms
  • Built in 2002
  • Buffet breakfast (free)
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Grand Palladium Colonial Resort & Spa All Inclusive offers 252 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Kantenah property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 4 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 5 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Colonial Grand Palladium

Colonial Palladium

Grand Colonial Palladium

Grand Palladium Colonial Resort All Inclusive

Grand Palladium Colonial All Inclusive Kantenah

Grand Palladium Colonial Resort

Grand Palladium Colonial All Inclusive

Grand Palladium Colonial Resort All Inclusive Kantenah

Palladium Colonial Resort

Palladium Grand Colonial

Grand Palladium Colonial Resort Spa All Inclusive

Pallaum Colonial Inclusive Ka

Grand Palladium Colonial Resort & Spa All Inclusive Kantenah

Frequently asked questions

How close is Grand Palladium Colonial Resort & Spa All Inclusive to the airport?

Grand Palladium Colonial Resort & Spa All Inclusive is 29.9 mi (264-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Palladium Colonial Resort & Spa All Inclusive?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Grand Palladium Colonial Resort & Spa All Inclusive on Jun 5, 2026 start from CA $296, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Palladium Colonial Resort & Spa All Inclusive have an airport shuttle?

Airport shuttle services are not available at Grand Palladium Colonial Resort & Spa All Inclusive.

How close is Grand Palladium Colonial Resort & Spa All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Grand Palladium Colonial Resort & Spa All Inclusive offer free breakfast?

Grand Palladium Colonial Resort & Spa All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Grand Palladium Colonial Resort & Spa All Inclusive?

No, there is no casino at this property.

What time is check-in at Grand Palladium Colonial Resort & Spa All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Grand Palladium Colonial Resort & Spa All Inclusive?

This property offers free self parking.

Does Grand Palladium Colonial Resort & Spa All Inclusive have a pool?

Grand Palladium Colonial Resort & Spa All Inclusive features 5 outdoor pools and a children's pool.

Does Grand Palladium Colonial Resort & Spa All Inclusive have a restaurant?

Yes, there are 4 restaurants on site.

Does Grand Palladium Colonial Resort & Spa All Inclusive have a spa?

This property has a spa, which features body scrubs, body treatments, and Thai massages.

How close is Grand Palladium Colonial Resort & Spa All Inclusive to downtown Kantenah?

Grand Palladium Colonial Resort & Spa All Inclusive is 6.2 mi away from Kantenah.

Grand Palladium Colonial Resort & Spa All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 473 out of 1000 reviews
Rating 8 - Good. 281 out of 1000 reviews
Rating 6 - Okay. 114 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 67 out of 1000 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Cheryl

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Daily room service was very inconsistant, some days no faceclothes, other days no water, other days no floor mat for shower
Stayed 10 nights in Jan 2026

8/10 Good

Kristy Leanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here Jan 23-30, 2026 and had the best time. The resort was beautiful, well maintained in all the common area, staff were friendly and attentive. Room was good- nothing spectacular but it was clean and spacious, the bed was comfortable, well stocked mini fridge and housekeeping was excellent! The lobby shows (performed by the incredible POP team) and markets were a great way to spend our evenings- you definitely need to attend the UV Beach Party and Bingo Night when you are there. Because we booked through Expedia, we had VIP access to all three resorts on the property and concierge support through WhatsApp (this was the best as they can make your restaurant resos and help with soooo many other things... didn't know I needed this service in my life until this trip). Food was okay, well presented at the buffet but selection didn't change much from day to day. A la carte restaurants were also just okay. Tip- when you book the Japanese A la carte, if you pick the teppanyaki table it is a set menu and you do not have access to the sushi bar or any of the items on the menu you can see in the app... we would have chosen to eat in the regular side if we had known this. Beach is nice but very rocky entering the water by the Colonial Resort, you have to walk a short way down the beach closer to Kantenah to find an area to enter without rocks. All in all, this was a fantastic resort, our three teenagers (14, 17, 19) had a blast and we would definitely stay there again.
Stayed 7 nights in Jan 2026

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and attentive. Enjoyed our stay.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean renovated room that was comfortable and well stocked
Stayed 8 nights in Jan 2026

2/10 Terrible

Antonios

Travelled with family
Left early due to medical issue and they didn't refund me any part of the remaining days.
Stayed 6 nights in Jan 2026

8/10 Good

Matthew

Stayed 3 nights in Dec 2025

6/10 Okay

Shannon

Stayed 2 nights in Dec 2025

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Initially booked another resort had major troubles. So changed to Grand Palladium Colonial. Absolute amazing. They upgraded our room on arrival at no cost. Lots to do and see. Food was excellent. No complaints from me I will go back to this resort. Loved It!
Grand Palladium Colonial
Stayed 6 nights in Oct 2025

10/10 Excellent

Tresha

Stayed 7 nights in Dec 2025

10/10 Excellent

Christine Ginette

Liked: Cleanliness, amenities, property conditions & facilities
Facility and staff exceptional! Food was just okay
Stayed 9 nights in Dec 2025

10/10 Excellent

Tyler

Stayed 4 nights in Dec 2025

8/10 Good

Mason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

TATYANA

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast had a lot of choices. Service was great. We spent most of the time near the sea. The beach is sandy and very good for a long walks
Stayed 11 nights in Dec 2025

10/10 Excellent

Mahendra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
PRO- A very large resort that is very family & young kids friendly. Lots of food and pool activities for younger kids. The buffet has a smaller variety of options but each dish was well prepared. The resort is nature themed with local animals and vegetation surrounding each pathway. CON- the lack of lighting. Some of the walkways have no lighting at night. There is also a lack of activities at night adult guests with many of the bars closing at 6pm and opening at 10am.The transportation from one area to the next was slow at times. With many of the carts on the side with no drivers available. Highly recommended for families with young kinds or a carefree relaxed time. Not suited for guest looking for something to do after 8pm.
Stayed 4 nights in Dec 2025

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Nov 2025

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here! The beach and views were absolutely beautiful, and there were lots of fun activities to choose from throughout the day. The resort was clean and well maintained, and the staff were super friendly and helpful. I also felt very safe the entire time, which made it easy to really relax and enjoy the stay. Would definitely recommend!
Stayed 5 nights in Dec 2025

10/10 Excellent

Jeffrey, Saskatoon

Stayed 8 nights in Dec 2025

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay! The resort is very safe, peaceful, and fun. There are many different dining options as well as several buffets. All of the staff were super friendly and treated us well. Our buildings concierges David and Cielo were incredibly helpful during our stay. They were able to answer all of our questions, as well has assisting us with different bookings. There are multiple pools on site and a beach as well. Our room was also very nice and the cleaning crew did an amazing job upkeeping it. There are also many actives and shows to enjoy as well. Thank you so much for making our stay great!
Stayed 4 nights in Dec 2025

10/10 Excellent

Filip Tomasz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at the Grand Palladium, and we had a wonderful experience. My husband and I stayed at Kantenah, while our adult kids stayed at Colonial. It worked out perfectly- they were close to all the activities and entertainment, and we were just steps from the beach, which I absolutely love. This is definitely a resort we would return to. We enjoyed the food, the shows, and the overall atmosphere. My only suggestion would be to offer even more entertainment geared toward teenagers and young adults. The White Party was a huge hit for my sons (and for us!), and more events like that would be fantastic. I truly recommend this resort for all ages-everyone will find something to enjoy. And special kudos to the entire staff. I have zero complaints. Everyone worked incredibly hard and treated us wonderfully, allowing us to relax and feel completely taken care of throughout our vacation.
Stayed 6 nights in Nov 2025

8/10 Good

Dave

Stayed 2 nights in Nov 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2025

10/10 Excellent

Dolores

Stayed 7 nights in Nov 2025

10/10 Excellent

Dolores

Liked: Cleanliness, amenities, property conditions & facilities
Everything was just wonderful. They made me feel welcome all the time. Miguel was so good at the Hacienda restaurant with his beautiful smile. I can’t wait to come back. Thank you so much for this great experience
This was a beautiful sunshine
Ready for the season
Stayed 7 nights in Nov 2025

8/10 Good

Lawrence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious.
Stayed 4 nights in Nov 2025

10/10 Excellent

Timothy

Stayed 7 nights in Oct 2025