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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

5.0 star property
5-star beachfront property near Akumal Beach

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Photo gallery for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Aerial view
Property video
Private beach, white sand, sun loungers, beach umbrellas
Terrace/patio
Garden view

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

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Zona Costera K256, Akumal, QROO, 77710
  • Place, Akumal Beach
    ‪5 min drive‬
  • Place, Akumal Ecological Center
    ‪5 min drive‬
  • Place, Riviera Maya Golf Club
    ‪6 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Deluxe Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite

7.8 out of 10
Good
(433 reviews)
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Quadruple

View from room

Deluxe Junior Suite Quadruple

7.8 out of 10
Good
(16 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Single

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite Single

8.4 out of 10
Very good
(30 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Junior Suite Ocean View

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite Ocean View

8.4 out of 10
Very good
(36 reviews)
  • 52 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite

Free minibar, in-room safe, desk, blackout drapes

Mini Suite

7.0 out of 10
Good
(11 reviews)
  • 72 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Junior Suite Ocean View Quadruple

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite Ocean View Quadruple

  • 52 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite Quadruple

Free minibar, in-room safe, desk, blackout drapes

Mini Suite Quadruple

  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

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Exterior

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CA $579 total
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About the area

Akumal

On the beach.You'll be within 3 miles (5 km) of Akumal Beach and 6 miles (10 km) of Xpu-ha Beach with a stay here. Cenote Azul is within 6 miles (10 km) and Half Moon Bay is within 9 miles (15 km).

What's nearby

  • Hekab Be Biblioteca - 4 min drive - 4.7 km
  • Akumal Beach - 5 min drive - 5.0 km
  • Akumal Ecological Center - 5 min drive - 5.0 km
  • Riviera Maya Golf Club - 6 min drive - 8.5 km
  • Aktun Chen - 6 min drive - 8.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 68 min drive

Restaurants

  • ‪Xtra Time Sport Bar - ‬2 min drive
  • ‪Lobby Bar White Sand - ‬20 min walk
  • ‪La Hacienda - ‬2 min drive
  • ‪Aurum (Lobby Bar) - ‬19 min walk
  • ‪Helios Restaurant - ‬5 min drive

About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

5-star beachfront property near Akumal Beach
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Sirenis Riviera Maya Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 10 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 poolside bars, and 10 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Self parking is free. A complete renovation of Grand Sirenis Riviera Maya Resort & Spa - All Inclusive was completed in December 2024.

This 5-star Akumal property is smoke free.

  • 934 guestrooms or units
  • 3 levels
  • 18 buildings
  • 10 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 10 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • Built in 2006
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers 934 accommodations, which are accessible via exterior corridors and feature private hot tubs and free minibar items. Rooms open to balconies. Accommodations have separate sitting areas and are furnished with double sofa beds. 50-inch Smart televisions come with cable channels and Netflix.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 17 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • All-inclusive
  • Spa
  • Kids pool
4.2 out of 5, Very good, 1,979 reviews
The price is CA $509
CA $509 total
includes taxes & fees
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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 10 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • 3 poolside bars
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pickleball courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Ecotours
  • Evening entertainment
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Lazy river
  • Music library
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 50-inch smart TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.93 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 236 out of 391 reviews
Rating 8 - Good. 81 out of 391 reviews
Rating 6 - Okay. 40 out of 391 reviews
Rating 4 - Poor. 17 out of 391 reviews
Rating 2 - Terrible. 17 out of 391 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Beach had seaweed
Stayed 4 nights in Jun 2025

8/10 Good

Ariel

Travelled with family
Disliked: Staff & service
The only thing is to get the luggage and the Bell boys to get it and to clean the room. I had some difficulty to schedule to clean the home every day they coming to clean the room in not convenient time and if you tell them to come later, they’re not coming so basically three days out of five days to clean it two times
Stayed 5 nights in Aug 2025

10/10 Excellent

Chantell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Andrew, MISSISSAUGA

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! Our concierge Hanna was excellent and everything went perfectly.
Stayed 6 nights in Aug 2025

10/10 Excellent

Maria Pearl Joy

Liked: Staff & service
Stayed 7 nights in Aug 2025

10/10 Excellent

Sebastian Camilo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort had a lot of activities to offer. For both adults and Teens. This was my first trip with friends only and one was 16, totally exceeded expectations. Went to the disco every night. Made some nice friends. very nice workers and service
Stayed 7 nights in Aug 2025

10/10 Excellent

Maryjane, Bronx

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience at The Grand Sirenis Resort during our mother-daughter trip. We stayed in room 2619, which was nice and clean. My only complaint was that the A/C wasn’t as cold as I would have liked. The resort itself is beautiful and very well maintained, with outdoor areas that were spotless and full of life. We even got to see animals we’ve never seen before—including monkeys—which was such a special touch. The food was definitely a 10/10. There’s a great selection of restaurants, but I recommend making your dinner reservations as soon as you arrive. On two nights, the only available times for Hibachi and Peruvian were 8:15 pm and 9 pm, which meant we missed the evening shows. We did catch one show, though, and they had colorful costumes, talented dancers, and the female singer had a beautiful voice. One night, there was a band (I believe they were called Electronicbonics), and they were incredible. We danced the night away and had so much fun. I usually only visit a resort once, but I have to say I would definitely consider coming back next time with my husband. The only suggestion I’d make to the hotel would be to add a few more shopping options on-site. For travelers, I’d also recommend bringing along any medicine you might need for allergies or if you get sick, since buying it at the resort can be pricey. Overall, the staff were very nice, welcoming, and friendly, which made our stay even more enjoyable.
The lazy pool
Stayed 4 nights in Aug 2025

2/10 Terrible

Jorida

Travelled with family
Disliked: Property conditions & facilities
Definitely not a 5-star resort. Pictures speak for themselves, but here’s my experience: Upon arrival, I asked for a room closer to the beach. The receptionist, Luz (or Luiz), told me those rooms were only for guests who paid extra — which was not true. When we got to our room, it smelled of mold. After insisting and speaking with her manager, she suddenly said it was a “misunderstanding” in English. By then, we had already wasted a full afternoon going back and forth across the resort trying to get a decent room. The phones in the room didn’t work, and there were no numbers posted anywhere to reach staff. Pool chairs were impossible to find — many guests (especially large groups of Brits) left towels overnight or before pools even opened at 7 a.m., leaving nothing available unless you were extremely lucky. Food was average at best — nothing memorable. The beach was covered in sargassum, which left an unpleasant smell. Overall, this resort is nowhere near a 5-star experience. Between the poor service, lack of organization, and disappointing amenities, it felt like a complete waste of money. I would not recommend and will never return.
Stayed 4 nights in Aug 2025

10/10 Excellent

DR JESUS A

Stayed 4 nights in Aug 2025

6/10 Okay

Karen Louise De

Stayed 7 nights in Aug 2025

8/10 Good

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at the Grand Sirenis. Our room on the third floor overlooking the ocean was beautiful, clean, and comfortable. The housekeeper maintained everything well, and the fridge was stocked daily. The staff and service were excellent, especially Omar, head of guest services, who checked on us regularly and helped resolve an issue kindly and efficiently. We enjoyed the à la carte restaurants, which we were able to book easily through our concierge. Our ratings are as follows: 1. Butchers (Smoke and Grill), 2. Oishii (Pan Asian), 3. Bazaar (Mediterranean), 4. Lima, and 5. Pueblito Lindo (Mexican). Both buffet options were also superb, offering many choices. We spent an afternoon at the Spa enjoying the Hydrotherapy experience. My son was impressed with the gym, which was clean and offered many workout options. We appreciated the scenery - flora and fauna — although the beach was largely unusable because the sargassum had accumulated and was decaying, producing an unpleasant smell. Instead, we spent our time at the pools, where we found lounge chairs, though more could be done to prevent people from reserving chairs and not using them. There was plenty to do both on and off the resort. We enjoyed the hotel entertainment and the bars. We took two tours, which involved swimming with a whale shark, exploring the ruins of Tulum, visiting cenotes, and snorkelling with sea turtles. Overall, it was a fantastic vacation.
Stayed 7 nights in Jul 2025

10/10 Excellent

Hector G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2025

2/10 Terrible

Arturo Rogelio Roman

Stayed 4 nights in Aug 2025

10/10 Excellent

luis a, porter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the food was very good. Service was impeccable.
Stayed 2 nights in Aug 2025

10/10 Excellent

JONATHAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a few minor hiccups but overall the ground staff were excellent. We did 2 out of 3 of our party experience some travellers flu symptoms on different days/nights so that was a little unfortunate but these things happen. The restaurants booked up very fast. We wanted a day to walk around look at the menus as we checked I. Late in day 1 but by the middle of day 2 the restaurants we wanted were all booked. However, the buffet is excellent so we have no complaints regarding the food. Pools were clean. Very relaxing holiday. Thank you to Derrick our concierge and the rest of the hotel for an overall excellent week at Grand Sirenis Riviera Maya we’ll be back!
Stayed 7 nights in Jul 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed for 8 nights at this resort and we had a wonderful time. We managed to book 6 a-la-carte restaurants alongside the buffet, the food selection was plentiful and each bar had made different delicious cocktails. My favourite restaurant was the hibachi grill (the shrimp was incredible!) and the Carnal restaurant was fabulous entertainment. I loved the coffee bars also which have matcha, chai and iced lattes with fresh crepes! The property is definitely walkable and gives you a chance to get your steps in to offset all the buffet food! You will get to see so much wildlife from iguanas to monkeys putting on a show as you make your way from your room to the pool / beach. The resort has a very enjoyable lazy river and plenty of pools. I had read some complaints about the lack of sunbeds but the beach always had free beds and you can easily pull extra beds to the pool areas so we never had an issue (and we didn’t arrive at the pools until 11am!). I would also recommend the spa facility, their hydrotherapy and hot stone massages were the epitome of relaxing. The staff are very friendly, always willing to check in and help with anything you need. We had an issue with our aircon and someone was sent to resolve the issue within seconds. The staff here work tirelessly to cater to the needs of the guests, especially Eduardo in guest services provided us an exceptional service. Thank you Grand Serenis, we had a fabulous time!
Stayed 8 nights in Aug 2025

8/10 Good

LILIA, Sylmar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food from the restaurant OMG excellent!! The beach beautiful! The staff outstanding the place is huge and made use of the golf carts. All inclusive plus they have a pharmacy close by and a oxxo like a 711. Because I like to explore I will not stay here again but its perfect for families. They have entrainment when you are having dinner at el Carnal the food was so good the mandarin margarita yumm!! I will miss you!! I recommend and very goid price!!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Deasy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the different options for breakfast, lunch and dinner. Derek the concierge made our stay the perfect vacation. He was on top of everything, always asking us if there was anything needed. He met all our expectations.
Stayed 5 nights in Aug 2025

4/10 Poor

Aaron, ST LOUIS

Stayed 5 nights in Aug 2025

6/10 Okay

Aaron, ST LOUIS

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our AC was not cold upon arrival but the temp was on the lowest setting. After the first night I was quite uncomfortable and sweating. I informed the front desk and they sent a technician. There was no change in the temp so I sweated through the second night. I informed our concierge the next day and he said he would address it. The next night nothing nor no one showed up. I saw the concierge out about the property the next day and he asked how things were going and I said I was still hot in the room. He told me he would address it again and nothing or no one came again. I was tired of addressing the issue so I bared through the remaining time there. Some restaurants were closed on certain days which we couldn’t get reservations. Other restaurants were booked up according to our concierge, but when I gave a really nice tip, it seemed to open up a spot (how convenient)! I’m glad I did because the Japanese restaurant was excellent! The chef Enrique put on a great show with great food. The beach was terrible because of all the seaweed which I considered it just the time of year I came (August). However the beach itself was extremely rocky so walking barefoot was difficult. If I would seen reviews about the beach, I definitely wouldn’t have chosen this resort. The property was great though.it had various types of animals that was fun to observe. It was a very clean property and had friendly staff.
Stayed 5 nights in Aug 2025

6/10 Okay

Stephen

Liked: Cleanliness
Stayed 8 nights in Aug 2025

10/10 Excellent

Montaser

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect resort 👌
Stayed 4 nights in Jul 2025

10/10 Excellent

Sebastian Jr, East Stroudsburg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to many resorts throughout the Caribbean but by far hands down this resort got a 5 star in each category from staff, rooms, food, accommodations and entertainment. 5 out of 5. Ask for Concierge Derek, he will make your stay special. Go Derek!!!
Stayed 5 nights in Aug 2025

10/10 Excellent

FERNANDO JOSUE

Stayed 5 nights in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities
.
Stayed 7 nights in Jul 2025