10/10 Excellent
Yanet
Jun 3, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
If you are looking for a resort that is calm, quiet and mostly adults then look no further. Do not expect the blaring music or party atmosphere of other hotels. The resort is extremely clean, offers activities and surprisingly it is handicapped accessible which not many hotels in Mexico offer.
The breakfast and lunch buffet are delicious and the food varies with each day. The four sit-down dinner restaurants offer super chef quality food. The drinks are top quality served in glasses in all the restaurants and bar areas. Unless, your on the beach they will be served in durable plastic cups which is understandable.
I used the spa facilities and they were a bit pricey, but worth every cent. The whole hotel staff from the minute upon-arrival until you leave give their best to serve you and make you feel comfortable.
The beach is full of rocks on one side upon entering the water on the right side which almost no one uses. However, the left side next to another hotel there are no rocks and full of sand which is much easier. It is also the side to walk down the beach to go towards the public beach entrance and the sea turtle sanctuary.
The hotel is situated in the town of Akumal which is small and there are only a few stores to reach by walking within 20 minutes. By vehicle, the town of Tulum and the Tren Maya Tulum station are a 30 minute drive. The Tulum airport is up to a 60 minute drive.
Hint: If you want to experience the Tren Maya, you can do so from Tulum.
Yanet
Stayed 6 nights in May 2025