Barceló Maya Beach - All Inclusive

4.0 star property
4-star all-inclusive property near Xpu-ha Beach, connected to a shopping center

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Photo gallery for Barceló Maya Beach - All Inclusive

Exterior
2 outdoor pools, sun loungers
Suite, Ocean View (Premium Level)
Suite, Ocean View (Premium Level)
Free minibar, in-room safe, desk, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar

Explore the area

View in a map
Carr Chetumal Puerto Juarez Km 266.3, Xpu-Ha, QROO, 77750
  • Place, Ecopark Kantun Chi
    ‪5 min walk‬
  • Place, Cenote Azul
    ‪8 min walk‬
  • Place, Puerto Aventuras Marina
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Suite, Ocean View (Premium Level)

  • 133 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Premium Level)

7.4 out of 10
Good
(19 reviews)
  • 55 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Superior Room

7.4 out of 10
Good
(117 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About the area

Xpu-Ha

Beachside getaway.Your stay at this Xpu-Ha property places you within a 10-minute walk of Xpu-ha Beach and Ecopark Kantun Chi. Also, Cenote Cristalino is within half a mile (1 km) and Cenote Azul is within 2 miles (3 km).

What's nearby

  • Cenote Cristalino - 3 min walk - 0.3 km
  • Ecopark Kantun Chi - 5 min walk - 0.4 km
  • Cenote Azul - 8 min walk - 0.7 km
  • Puerto Aventuras Golf Club - 2 min drive - 3.2 km
  • Puerto Aventuras Marina - 3 min drive - 3.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 63 min drive

Restaurants

  • ‪Mirador & La Hacienda Buffets - ‬19 min walk
  • ‪Strikers Sports Bar - ‬1 min walk
  • ‪Carey Lobby Bar - ‬16 min walk
  • ‪Jaguar's Discotheque - ‬5 min walk
  • ‪Tokyo - ‬3 min walk

About this property

Barceló Maya Beach - All Inclusive

4-star all-inclusive property near Xpu-ha Beach, connected to a shopping center
Barceló Maya Beach - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Barceló Maya Beach - All Inclusive, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this property measures 12109 square feet (1125 square meters) and includes a conference center. A children's pool, a health club, and a hot tub are also featured at the family-friendly Barceló Maya Beach - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Xpu-Ha property is smoke free.

  • 630 guestrooms or units
  • 3 levels
  • 3 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 12109 sq ft of conference space
  • 1125 sq m of conference space
  • Built in 1999
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Barceló Maya Beach - All Inclusive offers 630 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies or patios. Business-friendly amenities include desks and phones. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
U Spa has 25 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 12 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water park
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Beach - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.76 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

This property enforces a strict dress code in the restaurant.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Beach Maya
Barcelo Maya All Inclusive
Barceló Maya Beach All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach Xpu-Ha
Maya Barcelo Beach
Barcelo Maya Beach All Inclusive Hotel Xpu-Ha
Barcelo Maya Beach All Inclusive Hotel
Barcelo Maya Beach Hotel Xpu-Ha
Barcelo Maya Beach Hotel
Barcelo Maya Beach All Inclusive
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Beach - All Inclusive Xpu-Ha
Barceló Maya Beach - All Inclusive All-inclusive property
Barceló Maya Beach - All Inclusive All-inclusive property Xpu-Ha

Reviews

Barceló Maya Beach - All Inclusive Reviews

8.0

Very good

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 470 out of 1013 reviews
Rating 8 - Good. 261 out of 1013 reviews
Rating 6 - Okay. 150 out of 1013 reviews
Rating 4 - Poor. 58 out of 1013 reviews
Rating 2 - Terrible. 74 out of 1013 reviews

Reviews

10/10 Excellent

Marta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will came back soon, for sure
Stayed 6 nights in Jul 2025

6/10 Okay

Mario

Stayed 6 nights in Jul 2025

8/10 Good

Joe Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed the proximity to the beach. The services of cleaning the room was top notch. The food could use a little upgrade, but was good.
Stayed 6 nights in Jul 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
I did not like that I paid for premium but could not get dinner reservations at the restaurants I wanted. Do not go there wanting specific restaurants. The resort is beautiful, easy to navigate, large but very well maintained. The beach is not what I expected for Mexico. The water was not pretty at all.
Stayed 5 nights in Jul 2025

4/10 Poor

Vanessa

Travelled with family
Disliked: Amenities, property conditions & facilities
Extremely disappointed in this place. The check in was a nightmare the receptionist was rude from the second I walked up, she was not trained correctly because had no idea about anything when it came to the resort. They have these nice restaurants that you have to make reservations for I asked if the food at those restaurants were included in the all inclusive she said no that it was extra, so we just made one reservation on our last night there to one of them out of 4, well when we get to our reservation we find out that it is included, meaning we could have tried all of them, because trust me the buffet food that we thought we only included was not all that great. Our room was Uhg the ac didn’t work, the hair dryer sparked and basically killed all the plugs in the room including tv, and fridge then I’m told they can’t change my room till 3 pm the next day so there goes our first day at this place, when they finally change us the entrance door needed like 3 people to push this thing open it was so hard to open and close but atleast the ac worked. At check in I was charged more than what Expedia said, which I did not make a big deal about until this girl calls me at 930 pm to tell me that I still owe a very low amount like why would you call so late for that amount I found that so unprofessional. The market tries to up charge everything. The place won’t let you use outside transportation because they want you to pay their expensive prices.
Stayed 4 nights in Jul 2025

10/10 Excellent

Adilson

Stayed 7 nights in Jul 2025

10/10 Excellent

Felicia

Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!!!
Stayed 7 nights in Jun 2025

8/10 Good

Alex

Stayed 6 nights in Jun 2025

10/10 Excellent

Harrison

Travelled with group
Good selection of food places. The rooms were clean and the beach is very nice.
Stayed 5 nights in Jun 2025

8/10 Good

Philip, Lakewood

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was a very nice resort with friendly staff and clean facilities. A good amount of choice on things to do. Buffet food was marginal, but restaurants were good.
Stayed 5 nights in Jun 2025

10/10 Excellent

Herberth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beach. Rooms, swimming pools, beach, amenities are close by; walking distance to everything.
Stayed 7 nights in May 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort had everything you could need and more!! My husband cut his foot pretty bad and the staff and medical team were great they called the next day to see if he needed anymore help!!!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Fabio

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great selection of food and beverage. Very friendly staff
Stayed 7 nights in Jun 2025

8/10 Good

Michael Van

Travelled with family
Liked: Cleanliness, amenities
This was our second time going at the same time of year. It was a great trip and a super place to go with your family. Kids will love it along with the adults.
Stayed 7 nights in Jun 2025

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant stuff .Clean hotel and room !
Stayed 9 nights in May 2025

8/10 Good

Ron

Liked: Cleanliness, property conditions & facilities
It was nice if you don’t want to see any real people.
Stayed 4 nights in May 2025

10/10 Excellent

Tharanga Ravidarshana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good resort to stay
Stayed 4 nights in May 2025

10/10 Excellent

Jaclyn, Grimsby

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beach is beautiful, green spaces are well-kept & rooms/shared spaces are neat and orderly.
Stayed 7 nights in May 2025

10/10 Excellent

Jenifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Cuatomer service terrible
Stayed 4 nights in May 2025

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second time visiting. First time was 6 years ago. They do a great job with keeping the resort up to date and clean. One of the nicest resorts we have been to. We have nothing to complain about. Hope to be back again.
Stayed 8 nights in May 2025

6/10 Okay

Andrew

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Wife got food poisoning 2nd day called resort doctor,they sent wife to hospital via ambulance..had to stay overnight in hospital...doctor said it was food poisoning.. we told resort they did nothing
Stayed 7 nights in May 2025

6/10 Okay

Ana

Travelled with partner
We have stayed at the Barceló resort more than ten times and have always enjoyed our visits. Unfortunately, our last two stays have been disappointing. The rooms are noticeably outdated, and the quality of the food has significantly declined. While we’ve always been able to find something to enjoy in the past, this time the food was consistently cold, bland, and lacked variety. Regrettably, the experience no longer reflects a 5-star standard—it feels more in line with a 3-star resort. We’ll likely be exploring other options for future vacations.
Stayed 7 nights in May 2025

6/10 Okay

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Shawn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went as a party of 12 … 3 families with middle schoolers. We loved it and they loved it. Resort offers a variety of activities for the kids to do. The food was great, as well as the service. We are definitely planning another trip there.
Stayed 6 nights in Apr 2025