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Barceló Maya Beach - All Inclusive

4.0 star property
4-star all-inclusive property near Xpu-ha Beach, connected to a shopping center

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Photo gallery for Barceló Maya Beach - All Inclusive

Exterior
Suite, Ocean View (Premium Level)
Free minibar, in-room safe, desk, blackout drapes
Suite, Ocean View (Premium Level)
2 outdoor pools, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • All-inclusive
  • Gym
  • Breakfast included

Explore the area

View in a map
Carr Chetumal Puerto Juarez Km 266.3, Xpu-Ha, QROO, 77750
  • Ecopark Kantun Chi
    ‪5 min walk‬
  • Cenote Azul
    ‪8 min walk‬
  • Puerto Aventuras Marina
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Superior Room

Superior Room

Superior Room

7.4 out of 10
Good
(114 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (Premium Level)

Suite, Ocean View (Premium Level)

Suite, Ocean View (Premium Level)

  • 133 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Premium Level)

Junior Suite, Ocean View (Premium Level)

Junior Suite, Ocean View (Premium Level)

7.4 out of 10
Good
(19 reviews)
  • 55 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

About the area

Xpu-Ha

Beachside getaway.Your stay at this Xpu-Ha property places you within a 10-minute walk of Xpu-ha Beach and Ecopark Kantun Chi. Also, Cenote Cristalino is within half a mile (1 km) and Cenote Azul is within 2 miles (3 km).

What's nearby

  • Cenote Cristalino - 3 min walk - 0.3 km
  • Ecopark Kantun Chi - 5 min walk - 0.4 km
  • Cenote Azul - 8 min walk - 0.7 km
  • Puerto Aventuras Golf Club - 2 min drive - 3.2 km
  • Puerto Aventuras Marina - 3 min drive - 3.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 63 min drive

Restaurants

  • ‪Jaguar's Discotheque - ‬5 min walk
  • ‪Tokyo - ‬3 min walk
  • ‪Carey Lobby Bar - ‬16 min walk
  • ‪Bar Mojado Beach - ‬6 min walk
  • ‪Rancho Grande - ‬7 min walk

About this property

Barceló Maya Beach - All Inclusive

4-star all-inclusive property near Xpu-ha Beach, connected to a shopping center
Barceló Maya Beach - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Barceló Maya Beach - All Inclusive, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this property measures 12109 square feet (1125 square meters) and includes a conference center. A children's pool, a health club, and a hot tub are also featured at the family-friendly Barceló Maya Beach - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Xpu-Ha property is smoke free.

  • 630 guestrooms or units
  • 3 levels
  • 3 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 12109 sq ft of conference space
  • 1125 sq m of conference space
  • Built in 1999
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Barceló Maya Beach - All Inclusive offers 630 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies or patios. Business-friendly amenities include desks and phones. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
U Spa has 25 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

English, Spanish

Similar properties

3 outdoor pools, sun loungers

Barceló Maya Palace - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.5 out of 5, Wonderful, 1,929 reviews
The price is CA $290
CA $355 total
includes taxes & fees
Aug 24 - Aug 25
Barceló Maya Palace - All Inclusive

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water park
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Beach - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.73 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

This property enforces a strict dress code in the restaurant.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Beach Maya
Barcelo Maya All Inclusive
Barceló Maya Beach All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach Xpu-Ha
Maya Barcelo Beach
Barcelo Maya Beach All Inclusive Hotel Xpu-Ha
Barcelo Maya Beach All Inclusive Hotel
Barcelo Maya Beach Hotel Xpu-Ha
Barcelo Maya Beach Hotel
Barcelo Maya Beach All Inclusive
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Beach - All Inclusive Xpu-Ha
Barceló Maya Beach - All Inclusive All-inclusive property
Barceló Maya Beach - All Inclusive All-inclusive property Xpu-Ha

Barceló Maya Beach - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 468 out of 1010 reviews
Rating 8 - Good. 262 out of 1010 reviews
Rating 6 - Okay. 150 out of 1010 reviews
Rating 4 - Poor. 59 out of 1010 reviews
Rating 2 - Terrible. 71 out of 1010 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will came back soon, for sure
Stayed 6 nights in Jul 2025

8/10 Good

Michael Van

Travelled with family
Liked: Cleanliness, amenities
This was our second time going at the same time of year. It was a great trip and a super place to go with your family. Kids will love it along with the adults.
Stayed 7 nights in Jun 2025

6/10 Okay

Ana

Travelled with partner
We have stayed at the Barceló resort more than ten times and have always enjoyed our visits. Unfortunately, our last two stays have been disappointing. The rooms are noticeably outdated, and the quality of the food has significantly declined. While we’ve always been able to find something to enjoy in the past, this time the food was consistently cold, bland, and lacked variety. Regrettably, the experience no longer reflects a 5-star standard—it feels more in line with a 3-star resort. We’ll likely be exploring other options for future vacations.
Stayed 7 nights in May 2025

6/10 Okay

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Shawn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went as a party of 12 … 3 families with middle schoolers. We loved it and they loved it. Resort offers a variety of activities for the kids to do. The food was great, as well as the service. We are definitely planning another trip there.
Stayed 6 nights in Apr 2025

10/10 Excellent

Sandi, Edmonds

Stayed 5 nights in Apr 2025

10/10 Excellent

Janet Lynn

Stayed 5 nights in Apr 2025

10/10 Excellent

jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 7 nights in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been to this resort twice - once without kids and then with and both times it’s been a wonderful experience!
Stayed 7 nights in Mar 2025

4/10 Poor

Angela

Travelled with family
Disliked: Amenities, property conditions & facilities
Serious shortages of lounge chairs by the pool and at the beach. People 'reserved' chairs by leaving their towels, but there was hardly anyone there yet nowhere to sit and relax by the pool. Early reservations at the restaurants were not available if you did not tip the person making the booking.
Stayed 7 nights in Mar 2025

8/10 Good

Zoe Franda

Stayed 5 nights in Feb 2025

10/10 Excellent

Katrusia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked at Beach then upgraded to the adult only. Awesome!!
Stayed 3 nights in Feb 2025

8/10 Good

Jordana

Stayed 5 nights in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
The Riviera section was amazing. None of the chair issues or booking restaurant issues that the other resorts in our group experienced. Top notch resort and amenities.
Stayed 7 nights in Feb 2025

6/10 Okay

Dimitar

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
We stayed at Barcelo Maya Beach from Jan 28 to Feb 2. The resort is massive, and as a guest, you have access to 4 or 5 hotels within the complex, meaning you can use their restaurants, bars, buffets, pools, beaches, lobbies, entertainment venues, and more. The hotel lobbies, gardens, and pools are absolutely stunning, with plenty of lush greenery. The beach is beautiful! Bring water shoes because the water is murky for the first 200 feet (about 60 meters), and there are many underwater rocks. Stingrays also swim in the shallow areas—I even accidentally stepped on one, so be careful! The downsides of the hotel: Not enough lounge chairs – This is the most frustrating issue. There are simply not enough loungers for all guests. People wake up before dawn just to place their towels and "reserve" chairs. By 8 AM, every lounger by the beach and pool was already taken. The problem is that many guests don’t actually show up until midday, leaving others without a place to sit. Meanwhile, there is plenty of space on the beach and around the pool for at least twice as many loungers, but for some reason, the hotel doesn’t provide enough. Limited à la carte restaurant reservations – For our 5-night stay, we were only allowed 2 reservations at the à la carte restaurants.The food in these restaurants was almost the same as in the buffet. As for drinks, don’t expect high-quality cocktails. The hotel is worth it for the price, offering good value for money.The staff was very kind.
Stayed 5 nights in Jan 2025

10/10 Excellent

Samantha Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loved our stay at Barcelo Maya. The staff were friendly and went out of their way to help us celebrate a special occasion making us feel extra special. The rooms are comfortable, the food and drinks available are more than sufficient and if you can get into the Teppanyaki restaurant, that is a MUST! We had a fabulous holiday.
Stayed 7 nights in Jan 2025

6/10 Okay

Alicja

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Beautiful room. Housekeeping and dining room service staff were superb. Unfortunately, other aspects of customer service were not up to par. First, we were moved from Barceló Maya Beach to Riviera without even being asked. Normally, I would not have minded as I prefer Adults Only resorts. However, I booked where I booked because I wanted to experience the vivid and bright colours, Mexican influenced architecture, and warm ambience of Beach. I had been looking forward to visiting Barcelo Maya for 16 years. Instead, I got the coldness of white and highly modern character of architecture I experience daily at home. Second, not only was my room not ready when I was told it would be ready, the staff kept pushing its availability back by 1 hr at a time. One of the staff, while dealing with this issue, packed up her things left for the day without passing things on to another person. I did not even know she had left until someone else approached me to ask if I had been helped. Overall, the trip ended up on a “meh” impression. It is definitely not high on my list of places to return to, now.
Stayed 7 nights in Jan 2025

2/10 Terrible

Dimitar, BREWSTER

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The biggest bummer is that the main buffet for dinner, lunch or breakfast is fairly speacia
Stayed 5 nights in Jan 2025

8/10 Good

Jonathan

Stayed 7 nights in Dec 2024

10/10 Excellent

Holly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Barcelo Resorts! These connecting properties allow for easy convenient transitions for new pools, dining, and beach. Great restaurant choices and buffets. Wonderful choices for off property excursions with great connections to other companies. We’ve been twice and will return! Highly Recommend!
Stayed 7 nights in Dec 2024

10/10 Excellent

Kathy

Stayed 4 nights in Dec 2024

10/10 Excellent

Ahmad

Stayed 7 nights in Nov 2024

10/10 Excellent

MARCIN

Liked: Cleanliness, staff & service, property conditions & facilities
After we switch the room to junior sweet ocean front our stay become good food was good not everywhere but couple restaurants they have serve really good food big property lots of things to do it I'm not recommending to go on any trip unless you prepare for long driving overalls I will come back there
Stayed 7 nights in Nov 2024

6/10 Okay

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

William Valen, Kamloops

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a group of 29 people and everyone's stay was amazing! The food and staff were wonderful. We would definitely go back
Stayed 9 nights in Nov 2024