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Barceló Maya Caribe - All Inclusive

4.0 star property
4-star all-inclusive property near Xpu-ha Beach, connected to a shopping center

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Photo gallery for Barceló Maya Caribe - All Inclusive

Aerial view
5 restaurants, breakfast, lunch, dinner served; Spanish cuisine
5 restaurants, breakfast, lunch, dinner served; Spanish cuisine
2 outdoor pools, sun loungers
Suite (Ocean Front Premium Level)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

View in a map
Carr. Federal Chetumal-Puerto Juárez, Km. 266,3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪3 min walk‬
  • Place, Ecopark Kantun Chi
    ‪5 min walk‬
  • Place, Cenote Azul
    ‪10 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite (Swim Up Premium Level)

Free minibar, in-room safe, desk, blackout drapes

Suite (Swim Up Premium Level)

  • 133 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ocean Front Premium Level)

Suite (Ocean Front Premium Level)

Suite (Ocean Front Premium Level)

  • 133 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Swim Up Premium Level)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (Swim Up Premium Level)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Ocean Front Premium level)

Junior Suite (Ocean Front Premium level)

Junior Suite (Ocean Front Premium level)

8.6 out of 10
Excellent
(12 reviews)
  • 55 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

7.6 out of 10
Good
(129 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Swim Up Premium Level | 2A 1C)

Free minibar, in-room safe, desk, blackout drapes

Suite (Swim Up Premium Level | 2A 1C)

  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

About the area

Xpu-Ha

Beachfront retreat .Your stay at this property will put you steps from Ecopark Kantun Chi and a 5-minute walk from Xpu-ha Beach. Also, Cenote Cristalino is within half a mile (1 km) and Puerto Aventuras Golf Club is within 2 miles (3 km).

What's nearby

  • Cenote Cristalino - 3 min walk - 0.3 km
  • Ecopark Kantun Chi - 5 min walk - 0.4 km
  • Cenote Azul - 10 min walk - 0.8 km
  • Xpu-ha Beach - 18 min walk - 1.5 km
  • Cenote Jardín del Eden - 19 min walk - 1.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 69 min drive

Restaurants

  • ‪Mirador & La Hacienda Buffets - ‬18 min walk
  • ‪Strikers Sports Bar - ‬1 min walk
  • ‪Carey Lobby Bar - ‬15 min walk
  • ‪Tokyo - ‬3 min walk
  • ‪Jaguar's Discotheque - ‬3 min walk

About this property

Barceló Maya Caribe - All Inclusive

4-star all-inclusive property near Xpu-ha Beach, connected to a shopping center
Barceló Maya Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Barceló Maya Caribe - All Inclusive, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this property measures 12109 square feet (1125 square meters) and includes a conference center. A children's pool, a health club, and a nightclub are also featured at the business-friendly Barceló Maya Caribe - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Xpu-Ha property.

  • 414 guestrooms or units
  • 3 levels
  • 2 buildings
  • 5 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • 12109 sq ft of conference space
  • 1125 sq m of conference space
  • Built in 1999
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Barceló Maya Caribe - All Inclusive offers 414 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

U-Spa has 25 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

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Barceló Maya Palace - All Inclusive
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  • Pool
  • Breakfast included
  • All-inclusive
4.5 out of 5, Wonderful, 2,071 reviews
The price is CA $444
CA $541 total
includes taxes & fees
Dec 1 - Dec 2
Barceló Maya Palace - All Inclusive

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Steam room
  • Water park
  • Waterslide
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Caribe - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (one-way, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation.

This property enforces a strict dress code in speciality restaurants. For men, long pants, closed shoes are required and tank tops are not allowed. For women, swimsuits, pool sandals or transparent clothing are not allowed.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Caribe
Barcelo Caribe Maya
Barcelo Maya Caribe
Barcelo Maya Caribe All Inclusive Xpu-Ha
Barcelo Maya Caribe All Inclusive
Barcelo Maya Caribe Xpu-Ha
Caribe Barcelo
Barceló Maya Caribe All Inclusive
Barceló Maya Caribe Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel
Barceló Maya Caribe All Inclusive Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property
Barceló Maya Caribe Inclusive
Barceló Maya Caribe - All Inclusive Xpu-Ha
Barceló Maya Caribe - All Inclusive All-inclusive property

Reviews

Barceló Maya Caribe - All Inclusive Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 595 out of 1006 reviews
Rating 8 - Good. 221 out of 1006 reviews
Rating 6 - Okay. 98 out of 1006 reviews
Rating 4 - Poor. 39 out of 1006 reviews
Rating 2 - Terrible. 53 out of 1006 reviews

Reviews

8/10 Good

POLINA MASLENNIKOVA, Newbury Park

Travelled with family
Liked: Cleanliness, amenities
The room was clean, comfortable mattress, crispy white sheets. The room itself is dated, lighting in the bathroom is bad if you are trying to do make up. The grounds are beautiful. The buffet is typical of all inclusive. We also went to the Japanese teppanyaki restaurant, it was really good. As we are beach and ocean people, we were not impressed with the ocean. It’s very shallow and flat which is fine if you have small kids but the entry is a bit rocky, you can’t see the rocks because the water isn’t super clear most of the time, some areas of sand on the bottom feel mushy as you walk and sometimes there would be a smell of rotten eggs in the water, very strange. But overall we had a good time.
Stayed 6 nights in Nov 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
I went there with another couple that doesn’t necessarily vacation to relax, and they were able to relax. There’s a lot of things that they could do just to be on their own individually and they found a way to vacation not only as a couple but individually, but still give us all opportunities to hang out together. The resort has a whole is very upscale. The rooms are your normal rooms like a Hilton. Very large resort so you’re able to walk just about anywhere. I feel completely saved, but yet immersed in Mexico’s landscape.
Stayed 3 nights in Oct 2025

8/10 Good

Carroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, lots of acivity, great dining options.
Stayed 5 nights in Aug 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazingly well cared for and the staff was fantastic
Stayed 3 nights in Aug 2025

10/10 Excellent

Osvaldo J

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good if you're looking for somewhere quiet and close to everything. Just 20 min drive from quinta avenida playa del carmen. A drive worth taking alot of night life. Cenotes are also very close by. 10/10
Stayed 3 nights in Aug 2025

10/10 Excellent

Maksym

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
food options and bed comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

saad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After staying in other All Inclusive resorts Barcelo was by far one of the best ones with food, drinks, and staff.
Stayed 2 nights in Aug 2025

8/10 Good

Maxim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Part of large beautiful resort complex with many things to do. Buffet food is pretty good. A la carte restaurants not worth going to as their food isn't really better but selection is much more limited. Beach isn't great, ok mostly for looks as it gets rocky deeper in the water. The best part of the beach is pier with lots of tropical fish underneath. One can jump of the piere and snorkel without need to waste money on tours like XelHa etc. Rooms ok, beds comortable, good AC. Bathroom had no lock and was rather small. Internet good, except on the beach. Pools are large, but quite shallow (4 ft). Cocktail drinks VERY bad. Nightly shows are not all enjoyable, I liked Mexican the best.
Stayed 7 nights in Aug 2025

6/10 Okay

Mara-Victoria

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The food options were really limited. They don’t tell you that you only get a limited amount of cards to book the restaurants, for example (5 nights = 2 cards for restaurants). Otherwise, you don’t have access to them and will have to eat at the buffet every day. The buffet food didn’t look appetizing. The staff wasn’t super welcoming, we had to ask the waiters to bring us water with our food multiple times and had to wave them down to even come service us. As a non-native/non-Spanish speaker, the staff didn’t try to communicate with you or really give you great service. Obviously with some exceptions. The sheets weren’t fully clean as there were a few spots of leftover dirt from previous users. As it was the season for seaweed, the beach was cleaned every two days rather than every day, which made it difficult to enter the ocean, unlike other resorts. Due to the messy beach, the pool was a better option for our stay, which was really clean and taken care of, even though we were looking forward to spending all our time on the beach. The bartenders were super friendly and helpful. Absolutely great service. Lots of beach chairs with options for shade or sun. The Internet connection outside of the room was very minimal. Barely any Internet connection on the beach and the pool.
Stayed 5 nights in Aug 2025

10/10 Excellent

Hristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Nicolae

Stayed 8 nights in Aug 2025

8/10 Good

Bryan Benson De

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

nestor

Stayed 6 nights in Aug 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel services were excellent, lots to do
Stayed 7 nights in Aug 2025

10/10 Excellent

Oleg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed everything! We will definitely come back and tell others about it! Thank you!
Stayed 8 nights in Aug 2025

10/10 Excellent

PHOEBE COLLINE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food, staff and activities within the resort were amazing, as always!
Stayed 4 nights in Aug 2025

10/10 Excellent

Imelda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Barcelo Hotel. This is our second time and it never disappoints.
Stayed 5 nights in Jul 2025

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge property - beautifully maintained grouds
Stayed 7 nights in Aug 2025

8/10 Good

JOSEPH, New Braunfels

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, clean and good food at some restaurants not all of them. Overall was a good stay, the only things we did not like is lines to the restaurants even with reservations so many people pack together to wait in line to get in. Busy season I guess ! Also not much area with AC to cool off and have a drinks, we found a bar with AC on neighbors property, but it barely worked there too. No Bar at the beach, so we barely drinks at this vacation as to not much where to hang out to hide from mosquitoes and heat/humidity.
Stayed 8 nights in Aug 2025

10/10 Excellent

michael

Stayed 7 nights in Jul 2025

10/10 Excellent

Jadir, Trumbull

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Premium room has a nice and comfortable king bed! Food options are excellent most of the days at the buffets and you can try different resorts which is good. Italian and steakhouse are the favs.
Stayed 5 nights in Aug 2025

10/10 Excellent

Nima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful properties
Stayed 9 nights in Jul 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

ELAIN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for 7 nights overall good experience. Clean property, beautiful, good food only at Buffet and Sea Food Restaurant. Beach is nice as well , but too much seaweed still was hard to enjoy the water. All extra activities pictures that advertised is EXTRA COST , if you have teenagers nothing here for them to do or you have to pay extra .
Stayed 7 nights in Jul 2025

8/10 Good

Juan Camilo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is big and full of things to do for families. Many of them you have to pay extra for, so not really all inclusive. The staff looks like they don't want to work there, not friendly at all, at least most of them. And because we buy the trip through Expedia they wont do nothing extra for you, they just said talk to your agent.
Stayed 7 nights in Jul 2025