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Barceló Maya Caribe - All Inclusive

4.0 star property
4-star all-inclusive property near Xpu-ha Beach, connected to a shopping center

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Photo gallery for Barceló Maya Caribe - All Inclusive

Aerial view
2 outdoor pools, sun loungers
Suite (Ocean Front Premium Level)
5 restaurants, breakfast, lunch, dinner served; Spanish cuisine
5 restaurants, breakfast, lunch, dinner served; Spanish cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included

Explore the area

View in a map
Carr. Federal Chetumal-Puerto Juárez, Km. 266,3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪3 min walk‬
  • Place, Ecopark Kantun Chi
    ‪5 min walk‬
  • Place, Cenote Azul
    ‪10 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite (Swim Up Premium Level)

Free minibar, in-room safe, desk, blackout drapes

Suite (Swim Up Premium Level)

  • Partial sea view
  • 133 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ocean Front Premium Level)

Suite (Ocean Front Premium Level)

Suite (Ocean Front Premium Level)

  • Partial sea view
  • 133 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Swim Up Premium Level)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (Swim Up Premium Level)

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 55 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Ocean Front Premium level)

Junior Suite (Ocean Front Premium level)

Junior Suite (Ocean Front Premium level)

8.6 out of 10
Excellent
(12 reviews)
  • Partial ocean view
  • 55 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

7.6 out of 10
Good
(130 reviews)
  • Garden view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Swim Up Premium Level | 2A 1C)

Free minibar, in-room safe, desk, blackout drapes

Suite (Swim Up Premium Level | 2A 1C)

  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

About the area

Xpu-Ha

Beachfront retreat .Your stay at this property will put you steps from Ecopark Kantun Chi and a 5-minute walk from Xpu-ha Beach. Also, Cenote Cristalino is within half a mile (1 km) and Puerto Aventuras Golf Club is within 2 miles (3 km).

What's nearby

  • Cenote Cristalino - 3 min walk - 0.3 km
  • Ecopark Kantun Chi - 5 min walk - 0.4 km
  • Cenote Azul - 10 min walk - 0.8 km
  • Xpu-ha Beach - 18 min walk - 1.5 km
  • Cenote Jardín del Eden - 19 min walk - 1.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 69 min drive

Restaurants

  • ‪Mirador & La Hacienda Buffets - ‬18 min walk
  • ‪Capri - ‬6 min walk
  • ‪Strikers Sports Bar - ‬1 min walk
  • ‪Palmeras - ‬13 min walk
  • ‪Tokyo - ‬3 min walk

About this property

Barceló Maya Caribe - All Inclusive

4-star all-inclusive property near Xpu-ha Beach, connected to a shopping center
Barceló Maya Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Barceló Maya Caribe - All Inclusive, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this property measures 12109 square feet (1125 square meters) and includes a conference center. A children's pool, a health club, and a nightclub are also featured at the business-friendly Barceló Maya Caribe - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Xpu-Ha property.

  • 414 guestrooms or units
  • 3 levels
  • 2 buildings
  • 5 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • 12109 sq ft of conference space
  • 1125 sq m of conference space
  • Built in 1999
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Barceló Maya Caribe - All Inclusive offers 414 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

U-Spa has 25 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

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Barceló Maya Colonial - All Inclusive
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  • Breakfast included
  • All-inclusive
  • Spa
4.2 out of 5, Very good, 1,000 reviews
Barceló Maya Colonial - All Inclusive

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free covered self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Steam room
  • Water park
  • Waterslide
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Caribe - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (one-way, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation.

This property enforces a strict dress code in speciality restaurants. For men, long pants, closed shoes are required and tank tops are not allowed. For women, swimsuits, pool sandals or transparent clothing are not allowed.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Caribe
Barcelo Caribe Maya
Barcelo Maya Caribe
Barcelo Maya Caribe All Inclusive Xpu-Ha
Barcelo Maya Caribe All Inclusive
Barcelo Maya Caribe Xpu-Ha
Caribe Barcelo
Barceló Maya Caribe All Inclusive
Barceló Maya Caribe Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel
Barceló Maya Caribe All Inclusive Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property
Barceló Maya Caribe Inclusive
Barceló Maya Caribe - All Inclusive Xpu-Ha
Barceló Maya Caribe - All Inclusive All-inclusive property

Barceló Maya Caribe - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 602 out of 1000 reviews
Rating 8 - Good. 215 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashlee

Gre
Stayed 4 nights in Dec 2025

10/10 Excellent

Vincent

Stayed 4 nights in Dec 2025

10/10 Excellent

Tereza, Boca Raton

Stayed 5 nights in Nov 2025

8/10 Good

Dragos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diversified, hotel rooms a little rundown for a 5 stars resort. Everything else was great. The fact that you can walk around and see new things ( we saw a few turtle eggs juat hatching), the dolphins… is great
Stayed 7 nights in Aug 2025

10/10 Excellent

Valentina

Travelled with family
Liked: Cleanliness, staff & service
We really enjoyed our stay here with the whole family. Theatre is awesome to watch some great shows in the evening. Overall there was something to do for everyone. The beach is very very nice!
Stayed 7 nights in Nov 2025

6/10 Okay

Miroslaw Wladyslaw

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was meh, nothing I found was great, just ok.
Stayed 9 nights in Oct 2025

8/10 Good

POLINA MASLENNIKOVA, Newbury Park

Travelled with family
Liked: Cleanliness, amenities
The room was clean, comfortable mattress, crispy white sheets. The room itself is dated, lighting in the bathroom is bad if you are trying to do make up. The grounds are beautiful. The buffet is typical of all inclusive. We also went to the Japanese teppanyaki restaurant, it was really good. As we are beach and ocean people, we were not impressed with the ocean. It’s very shallow and flat which is fine if you have small kids but the entry is a bit rocky, you can’t see the rocks because the water isn’t super clear most of the time, some areas of sand on the bottom feel mushy as you walk and sometimes there would be a smell of rotten eggs in the water, very strange. But overall we had a good time.
Stayed 6 nights in Nov 2025

6/10 Okay

Maritza

Stayed 4 nights in Nov 2025

10/10 Excellent

Grace Mae

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. All staff were courteous and helpful. Grounds and pools are well kept.
Stayed 7 nights in Oct 2025

10/10 Excellent

Kaitlynn Lillian

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The place is so clean
Stayed 7 nights in Nov 2025

10/10 Excellent

Leyla

Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodations, amazing entertainment and very courteous staff.
Stayed 11 nights in Oct 2025

8/10 Good

Gloria Ruth, Port Coquitlam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were very well maintained and we loved that the surfaces around the pool did not burn our feet! There were lots of activities, lounges were plentiful with filtered shade. Drink service around the pool took way too long, going to the bar yourself is always faster. Enjoyed the hydrotherapy thoroughly!
Stayed 12 nights in Oct 2025

10/10 Excellent

Dmytro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes for both
Stayed 8 nights in Oct 2025

10/10 Excellent

Nadeem ashikali

Stayed 10 nights in Oct 2025

10/10 Excellent

Mariana Reyes

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
I went there with another couple that doesn’t necessarily vacation to relax, and they were able to relax. There’s a lot of things that they could do just to be on their own individually and they found a way to vacation not only as a couple but individually, but still give us all opportunities to hang out together. The resort has a whole is very upscale. The rooms are your normal rooms like a Hilton. Very large resort so you’re able to walk just about anywhere. I feel completely saved, but yet immersed in Mexico’s landscape.
Stayed 3 nights in Oct 2025

6/10 Okay

Joanne

Travelled with partner
My 3rd time at this resort and really noticed the deterioration. Food was substandard with not much variation. Issues with housekeeping at the beginning of our stay, but after numerous times mentioning them, they were all corrected and no problems after that with the room. Smoking on the beach was horrendous and the sand was littered with butts. Most staff were not as friendly as my previous stays, with most not even a smile! Rooms are very noisy, especially late at night as there is no enforcement of "quiet zones". Our sleeps were not the best for 2 weeks. We are re-thinking a return to this resort all because of the above issues. What was previously a 5 star resort on my first visit has now dropped to a 3.5 star resort 😞 Too bad because we used to love it there.
Stayed 14 nights in Oct 2025

10/10 Excellent

Abhishek

Stayed 4 nights in Oct 2025

8/10 Good

Belen

Stayed for our honeymoon and loved everything! The food, room and act
Stayed 4 nights in Oct 2025

10/10 Excellent

Guy

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean environment, all amenities very easy to access and very walkable distances. Buffet and a la cartes were great with something for everyone. Would not hesitate to return to this property again.
Stayed 10 nights in Oct 2025

10/10 Excellent

Lazaro Jr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 4 nights in Oct 2025

10/10 Excellent

Charity L, Waxahachie

Stayed 4 nights in Oct 2025

8/10 Good

Vasile, Rancho Cordova

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a repeared guest for many years. I can say with confidence that the resort is wery well kept, plenty of soace to swim, eat, walk, etc. Staff is very friendly and helpful. BUT, its a huge BUT here the food. I am not sure what us tge reason but the food degradation is so obvious compared to couple of years ago. We usually had breakfast, lunch and dinner at main buffet at Caribe. Food was always cold, the badics were slways out and I am not talking about meat variaty or seafood, I am talking about cucumbers, or french fries that kids usually look for. We never book restaurant because we love variety, but this year was the first one from our 15 years at Barcelo when we booked restaurants because the food at the buffet was literally disgusting. Other than that it is a beautiful place to stay at.
Stayed 9 nights in Oct 2025

10/10 Excellent

Jeffrey Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my fifth stay at Barcelo. The grounds are always immaculate and beautiful. I don't know why, but I was eaten alive by mosquitoes this time...I never had an issue in the past. The food was good, although we were underwhelmed by Le Fuente. Most employees were friendly, with stand-outs being Yadira, Ana, and Jazmin in the Colonial pool area, and Daniel in the Caribe buffet...Daniel always made us feel at home and welcome.
Stayed 6 nights in Oct 2025

8/10 Good

leondra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Great experience
Stayed 2 nights in Oct 2025