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Barceló Maya Colonial - All Inclusive

4.0 star property
4-star beachfront property near Xpu-ha Beach

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Photo gallery for Barceló Maya Colonial - All Inclusive

Aerial view
Building design
Outdoor pool, open 9:00 AM to 7:00 PM, sun loungers
Children's activities
Free minibar, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included

Explore the area

View in a map
Carretera Chetumal-Puerto Juarez, Km. 266.3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪8 min walk‬
  • Place, Ecopark Kantun Chi
    ‪8 min walk‬
  • Place, Puerto Aventuras Marina
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level)

8.6 out of 10
Excellent
(24 reviews)
  • 53 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room | Garden view

Superior Room

7.6 out of 10
Good
(228 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About the area

Xpu-Ha

Beachfront retreat .Within a 10-minute walk of the property, you'll find Xpu-ha Beach and Ecopark Kantun Chi. Also, Cenote Cristalino is within half a mile (1 km) and Puerto Aventuras Marina is within 2 miles (3 km).

What's nearby

  • Cenote Cristalino - 8 min walk - 0.6 km
  • Ecopark Kantun Chi - 8 min walk - 0.7 km
  • Cenote Azul - 14 min walk - 1.2 km
  • Puerto Aventuras Marina - 3 min drive - 3.2 km
  • Dolphin Discovery - 4 min drive - 3.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 63 min drive

Restaurants

  • ‪Mirador & La Hacienda Buffets - ‬16 min walk
  • ‪Strikers Sports Bar - ‬5 min walk
  • ‪Carey Lobby Bar - ‬12 min walk
  • ‪Jaguar's Discotheque - ‬2 min walk
  • ‪Tokyo - ‬4 min walk

About this property

Barceló Maya Colonial - All Inclusive

4-star beachfront property near Xpu-ha Beach
Barceló Maya Colonial - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Barceló Maya Colonial - All Inclusive offers its guests a full-service spa, a water park (surcharge), and outdoor tennis courts. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this property measures 9999 square feet (929 square meters) and includes conference space. An outdoor pool, a children's pool, and a health club are also featured at the family-friendly Barceló Maya Colonial - All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This Colonial Xpu-Ha property is smoke free.

  • 480 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 9999 sq ft of conference space
  • 929 sq m of conference space
  • Built in 2006
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Barceló Maya Colonial - All Inclusive offers 480 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Xpu-Ha property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 25 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

3 outdoor pools, sun loungers

Barceló Maya Palace - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.5 out of 5, Wonderful, 2,018 reviews
The price is CA $295
CA $360 total
includes taxes & fees
Oct 18 - Oct 19
Barceló Maya Palace - All Inclusive

Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Steam room
  • TV in common areas
  • Volleyball
  • Water park
  • Waterslide
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Colonial - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.76 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

This property enforces a strict dress code in the restaurant

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Colonial Maya
Barcelo Maya Colonial
Barcelo Maya Colonial All Inclusive Xpu-Ha
Barcelo Maya Colonial All Inclusive. Resort
Barcelo Maya Colonial All Inclusive. Resort Xpu-Ha
Barcelo Maya Colonial All Inclusive. Xpu-Ha
Colonial Maya
Colonial Maya Barcelo
Maya Colonial
Maya Colonial Barcelo
Barceló Maya Colonial Xpu-Ha
Barcelo Maya Colonial Xpu-Ha
Barceló Maya Colonial All Inclusive All-inclusive property
Barceló Maya Colonial All Inclusive
Barceló Maya Colonial All Inclusive Hotel Xpu-Ha
Barcelo Maya Colonial All Inclusive
Barceló Maya Colonial All Inclusive Xpu-Ha
Barcelo Maya Colonial All Inclusive.
Barceló Maya Colonial All Inclusive Hotel Solidaridad
Barceló Maya Colonial All Inclusive Solidaridad
Barceló Maya Colonial Inclusi
Barceló Maya Colonial - All Inclusive Xpu-Ha
Barceló Maya Colonial - All Inclusive All-inclusive property

Barceló Maya Colonial - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 556 out of 1008 reviews
Rating 8 - Good. 223 out of 1008 reviews
Rating 6 - Okay. 117 out of 1008 reviews
Rating 4 - Poor. 60 out of 1008 reviews
Rating 2 - Terrible. 52 out of 1008 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rusman

Liked: Cleanliness, staff & service, property conditions & facilities
big resort, many amenities
Stayed 5 nights in Aug 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities
Everything beautiful
Stayed 5 nights in Aug 2025

10/10 Excellent

Odalys, VEGA BAJA

Stayed 7 nights in Jul 2025

8/10 Good

Jonathan Gabriel Folch

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Todo me gustó, pero el mantenimiento al baño fue horrible
Stayed 4 nights in Jul 2025

10/10 Excellent

Marcin, Surrey

Stayed 12 nights in Jun 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is an enormous property that is well run, immaculate and full of amenities.
Stayed 5 nights in Jul 2025

8/10 Good

Luis Javier

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great: the service, the food, the entertainment, the facilities. The only thing I noticed was that the bathrooms need updating, especially the access to the shower. I also think the beds need replacing because they felt like they were sinking in where we slept.
Stayed 6 nights in Jun 2025

8/10 Good

Karla

Stayed 4 nights in Jul 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 5 nights in Jun 2025

8/10 Good

Diana Karina Almazan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean. Upon arrival be sure to book your dinner at the restaurants so that you are able to have a nice dinner in ALL of them if possible. I lived the seafood and stake ones (these are the ones we were able to reserve, others were fully booked). Beach is beautiful and peaceful, water is clear and waves are easy soft, very kid friendly. If you don't know how to swim like me, this is the beach to go to. Be sure to look at the boards by the pool and by lobby restroom, they will tell you about the activities they will have. Entertainment at the pool was great.
Stayed 4 nights in Jul 2025

10/10 Excellent

Wesley

Stayed 5 nights in Jun 2025

4/10 Poor

Pedro

Travelled with group
Disliked: Amenities
I had a question for the front desk we talked to Ana and she was very rude even rolled her eyes at me
Stayed 6 nights in Jun 2025

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Facility was clean, staff friendly and helpful. My sister had a wedding at the venue and couldn't have hoped for better service.
Stayed 4 nights in Jun 2025

8/10 Good

Nora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Service Recovery by Manuel Santamaria! Our June 2025 stay at Barceló Maya Colonial started with significant challenges: a misleading quote for a stay extension, costing us extra and forcing us to rebook flights and excursions multiple times. Our room also had issues like a broken fridge, running toilet, and faulty AC. The situation dramatically improved thanks to Manuel Santamaria, the Accommodation Manager. Manuel personally intervened, demonstrating an outstanding commitment to guest satisfaction. He listened attentively and proactively offered significant accommodations for the rest of our stay, including a move to a premium suite, Premium privileges, and a much appreciated couples massage. These gestures not only resolved our immediate discomfort but truly showcased Barceló's potential for excellent service recovery. Manuel's professionalism and genuine desire to ensure our comfort made a profound difference, transforming a difficult experience into a positive one. We are incredibly grateful for his direct and effective approach. While initial issues were frustrating, Manuel Santamaria's exemplary service has restored our confidence in Barceló Maya Colonial. Thank you, Manuel, for demonstrating true hospitality. We can’t wait to return for another visit.
Room Service breakfast with a view
Nightly shows
Lobby views
U Spa pool
Stayed 8 nights in Jun 2025

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Gated community & clean.
Stayed 4 nights in Jun 2025

10/10 Excellent

Robert

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an excellent trip to the Barcelo Maya Colonial! As a family with children (7 & 14) we have been to the area three times now. This was, by far, our favorite trip to date. The 5 resorts are all essentially linked together. You stay in one but can use any of the pools, restaurants, and activities at all of them. There is a double-decker bus that makes stops all around the complex and runs almost 24/7.
Stayed 7 nights in Jun 2025

10/10 Excellent

Gregorio

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Kid friendly. Recommend 100 %. We are a family of 4 with two children and I would definitely book my next vacations here again.
Stayed 4 nights in Jun 2025

4/10 Poor

AMRA

Travelled with family
Disliked: Amenities, property conditions & facilities
Stay somewhere else. I don’t know why this property is so hyped up but we were utterly disappointed and we are used to bare minimum and 3star hotels, we are not fancy travelers by any means. First off, check in took well over 30 minutes and we were lied to at check in (told they didn’t have 2 rooms close by at first, then later it turns out that they did in fact have 2 rooms close by). Beds are horrible, mattresses are so soft that you fall into the middle of them. Shower head has no pressure so it takes double the amount of time. The food in the buffets is bland and flavorless, not much better in ala carte restaurants. The steakhouse has the smallest portions on the planet so be warned because even my 10 year old was left hungry after that dinner. The beach was incredibly filthy with seaweed (not their fault) but at every other resort the staff clean it, not here. Here the seaweed just sits and accumulates and stinks sooooo bad it’s impossible to get anywhere near the water. The water is also full of rocks so the fact that it’s full of seaweed as well makes for a dangerous situation as you can’t see the rocks and we all cut up our feet. They have 5/6 lonely sad dolphins swimming around in the smallest little pool. Very sad and why they haven’t relocated these gentle creatures to a bigger space is still beyond me. Bars are also a hit or miss with drinks. Overall, just a disappointing stay and nothing impressive or nice or memorable about it at all. We won’t be back.
Stayed 5 nights in May 2025

10/10 Excellent

Herta

Stayed 7 nights in Jun 2025

10/10 Excellent

Caridad

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time at Barceló Maya Colonial. It’s a family-friendly hotel, perfect for relaxing and spending quality time together. Our stay was very pleasant and the service was excellent — the staff was always attentive, friendly, and helpful. The facilities were well-maintained, with direct beach access, nice pools, and plenty of entertainment and dining options. We would definitely come back!
Stayed 7 nights in Jun 2025

10/10 Excellent

Idalia

Liked: Cleanliness, staff & service, property conditions & facilities
The best place for vacation with family !
Stayed 7 nights in Jun 2025

10/10 Excellent

Justin Malik

Stayed 5 nights in Jun 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FIrst of all, Staff, everywhere in the property was above and beyond, always with a smile on their faces. The building has beautiful halls where we could walk without worrying about sunscreen, views are beautiful, walk to the beach easy and great distance.
Stayed 6 nights in Jun 2025

10/10 Excellent

OSCAR

Stayed 2 nights in Jun 2025

10/10 Excellent

Tiffany

Stayed 4 nights in Jun 2025