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Barceló Maya Colonial - All Inclusive

4.0 star property
4-star beachfront property near Xpu-ha Beach

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Photo gallery for Barceló Maya Colonial - All Inclusive

Aerial view
Outdoor pool, open 9:00 AM to 7:00 PM, sun loungers
Building design
Children's activities
Free minibar, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive

Explore the area

View in a map
Carretera Chetumal-Puerto Juarez, Km. 266.3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪8 min walk‬
  • Place, Ecopark Kantun Chi
    ‪8 min walk‬
  • Place, Puerto Aventuras Marina
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level)

8.6 out of 10
Excellent
(24 reviews)
  • 53 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room | Garden view

Superior Room

7.6 out of 10
Good
(228 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About the area

Xpu-Ha

Beachfront retreat .Within a 10-minute walk of the property, you'll find Xpu-ha Beach and Ecopark Kantun Chi. Also, Cenote Cristalino is within half a mile (1 km) and Puerto Aventuras Marina is within 2 miles (3 km).

What's nearby

  • Cenote Cristalino - 8 min walk - 0.6 km
  • Ecopark Kantun Chi - 8 min walk - 0.7 km
  • Cenote Azul - 14 min walk - 1.2 km
  • Puerto Aventuras Marina - 3 min drive - 3.2 km
  • Dolphin Discovery - 4 min drive - 3.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 63 min drive

Restaurants

  • ‪Mirador & La Hacienda Buffets - ‬16 min walk
  • ‪Strikers Sports Bar - ‬5 min walk
  • ‪Carey Lobby Bar - ‬12 min walk
  • ‪Jaguar's Discotheque - ‬2 min walk
  • ‪Tokyo - ‬4 min walk

About this property

Barceló Maya Colonial - All Inclusive

4-star beachfront property near Xpu-ha Beach
Barceló Maya Colonial - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Barceló Maya Colonial - All Inclusive offers its guests a full-service spa, a water park (surcharge), and outdoor tennis courts. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this property measures 9999 square feet (929 square meters) and includes conference space. An outdoor pool, a children's pool, and a health club are also featured at the family-friendly Barceló Maya Colonial - All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This Colonial Xpu-Ha property is smoke free.

  • 480 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 9999 sq ft of conference space
  • 929 sq m of conference space
  • Built in 2006
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Barceló Maya Colonial - All Inclusive offers 480 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Xpu-Ha property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 25 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

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Barceló Maya Palace - All Inclusive
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.5 out of 5, Wonderful, 2,019 reviews
The price is CA $294
CA $360 total
includes taxes & fees
Oct 29 - Oct 30
Barceló Maya Palace - All Inclusive

Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Steam room
  • TV in common areas
  • Volleyball
  • Water park
  • Waterslide
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Colonial - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.76 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

This property enforces a strict dress code in the restaurant

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Colonial Maya
Barcelo Maya Colonial
Barcelo Maya Colonial All Inclusive Xpu-Ha
Barcelo Maya Colonial All Inclusive. Resort
Barcelo Maya Colonial All Inclusive. Resort Xpu-Ha
Barcelo Maya Colonial All Inclusive. Xpu-Ha
Colonial Maya
Colonial Maya Barcelo
Maya Colonial
Maya Colonial Barcelo
Barceló Maya Colonial Xpu-Ha
Barcelo Maya Colonial Xpu-Ha
Barceló Maya Colonial All Inclusive All-inclusive property
Barceló Maya Colonial All Inclusive
Barceló Maya Colonial All Inclusive Hotel Xpu-Ha
Barcelo Maya Colonial All Inclusive
Barceló Maya Colonial All Inclusive Xpu-Ha
Barcelo Maya Colonial All Inclusive.
Barceló Maya Colonial All Inclusive Hotel Solidaridad
Barceló Maya Colonial All Inclusive Solidaridad
Barceló Maya Colonial Inclusi
Barceló Maya Colonial - All Inclusive Xpu-Ha
Barceló Maya Colonial - All Inclusive All-inclusive property

Barceló Maya Colonial - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 551 out of 1003 reviews
Rating 8 - Good. 225 out of 1003 reviews
Rating 6 - Okay. 116 out of 1003 reviews
Rating 4 - Poor. 59 out of 1003 reviews
Rating 2 - Terrible. 52 out of 1003 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rusman

Liked: Cleanliness, staff & service, property conditions & facilities
big resort, many amenities
Stayed 5 nights in Aug 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities
Everything beautiful
Stayed 5 nights in Aug 2025

10/10 Excellent

Odalys, VEGA BAJA

Stayed 7 nights in Jul 2025

8/10 Good

Valerie Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this is a fabulous place to stay. Great value and so beautiful. Only bad thing is the poor dolphin’s that they still have on their property. No shade, tiny pool for four dolphins. They are no longer allowed to hold performances, but the dolphins continue to suffer. Will not return to any Barcelo property until these beautiful animals are rescued.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mirela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Can't wait to go again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Katarzyna

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely huge property - beautifully grounds - amazing pools - nice staff :)
Kids area
Little friends all over the resort
Outside - cenotes adventure across the highway !
Stayed 8 nights in Jul 2025

10/10 Excellent

Susana

Stayed 6 nights in Jul 2025

10/10 Excellent

Angela B

Stayed 3 nights in Jul 2025

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities
My 6th visit to the resort & was there 2 months prior to this trip in May at Tropical. Only issue I had was getting an ala carte reservation for 4. Went into guest services 6 times and they would tell us every restaurant was full until the 21st. Called from room numerous times & was told the same thing. I talked to many people who were getting numerous reservations during the week we were there . So not sure why the were feeding us this BS our whole trip.
Stayed 6 nights in Jul 2025

4/10 Poor

Brad K

I sent in a request and a few questions and the resort never responded. They tried answering the questions after i arrived and didnt grant me my request for 2 double beds as they cannot accommodate the request. Bc they over book rooms apparently with families of 4 or more. Reservations are a nightmare, you are lucky if you get even 2 in a week and if you want a specific restaurant its only what they tell you is available, so you might have to choose your last choice. One review mentioned when you walk by the dinners you can see half the restaurant is empty, so you are forced to eat at the buffet bc thats the only option. The buffet food is the worst food. Almost everything is so over cooked and dry. Definitely the worst food ive experienced at any vacation to all inclusives, cruises etc in the last 18 year (No bugs or flys) just not good at all. Entertainment is similar, shows at night. Also almost everything comes with cost. If you are traveling with kids be prepared to pay alot of extras for the mall area. Even Put put, cost if you dont go early enough. They told me about $12 per person after 7. We came back from xel ha 2 nights before we left and the roo. Smelled like sewage and there were a massive amout of small kinda nats on the bed and throughout the room. When i tried getting it resolved it was almost as if the front desk was trying to keep us in there. Maintance could tell me there was some infestation in the air-condition but wasnt sure where the smell came from
Stayed 5 nights in Jul 2025

10/10 Excellent

Raul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good, but rooms need a little makeup.
Stayed 6 nights in Jul 2025

6/10 Okay

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and property is clean and taken care of. The food was a disappointment, lots of junk food, not many healthy choices and very crowded during meal times. The beach areas are nice, however it is quite difficult getting into the water, although it seems like a sandy beach, there are a lot sharp rocks at the bottom of the sea. Check out the eco park Kantun-chi across the highway, the underground river tour was amazing.
Birds on the beach.
No Russian flag but luckily menus are in Russian at the restaurants.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rookesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

2/10 Terrible

Carla Josefina

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Understaffed and the customer service was terrible
Stayed 6 nights in Jul 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed the various water activities at the beach. Would like to see more fun games and activities for preteens and teenagers. The food was decent and facilities were maintained. Overall good experience!
Stayed 6 nights in Jul 2025

10/10 Excellent

Elitsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming with the fishes
Stayed 6 nights in Jul 2025

8/10 Good

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for price!
Stayed 4 nights in Jul 2025

4/10 Poor

Kimberly

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed with my experience at this hotel. The staff, especailly some of the dinning hostesses were surprisingly unfriendly and at times even hostile. The food options were extremely basic and lacked flavor. Dinning reservations were very hard to get and if you were lucky they reserved it at 9 pm, which is very inconvenient, and the overall service and food in the dinning area was not good, not fine dining. The hotel felt overcrowded and definitely overpriced for the quality of services provided. Bar drinks were subpar, and getting a drink by the pool took forever due to lack of staff available outside. The overall service was poor and lacked friendliness one would expect from a 5 star establishment. I wouldn't even rate it 3 stars. The only positive aspect were the kids club and water park-the staff in the kids' area were kind and engaging. Other than that I would not return and do not recommend this hotel. They need to polish customer service.
Stayed 8 nights in Jul 2025

8/10 Good

Linette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good overall. The place is very big and we feel like we spent the whole time walking. We did not like the quality of the food. But I have to say the green areas are beautiful and only for that I enjoyed it very much. I was impressed with the lack of sand everywhere like I've seen in other hotels. I feel like they control that issue successfully. I appreciated the employees that were taking the algae. It certainly helped a lot, but I didn't mind getting in the pools when the beach wasn't nice enough to my liking, because the pools are very, very nice.
Stayed 5 nights in Jul 2025

8/10 Good

noelia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great family hotel
Stayed 5 nights in Jun 2025

10/10 Excellent

Jenniffer

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendliest staff, help always with a smile.
Stayed 7 nights in Jul 2025

8/10 Good

Jonathan Gabriel Folch

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Todo me gustó, pero el mantenimiento al baño fue horrible
Stayed 4 nights in Jul 2025

10/10 Excellent

Marcin, Surrey

Stayed 12 nights in Jun 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is an enormous property that is well run, immaculate and full of amenities.
Stayed 5 nights in Jul 2025

8/10 Good

Luis Javier

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great: the service, the food, the entertainment, the facilities. The only thing I noticed was that the bathrooms need updating, especially the access to the shower. I also think the beds need replacing because they felt like they were sinking in where we slept.
Stayed 6 nights in Jun 2025