Junior Suite (2 Adults)
Bed Count 1 King Bed Maximum Occupancy 2 Max
C$571 per night
ADVERTISING SPONSORED LISTING
Barceló Maya Palace - All Inclusive
Cta Chetumal Puerto Juarez KM 266.3,
Xpu-Ha,
QROO
1-855-887-0424
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Barceló Maya Palace - All Inclusive
4.5 out of 5.0
"Good experience overall, I’ll recommend to a friend or family Not a party place is more for big families and kids " More
Points Of Interest
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Hotel Description
Beachfront retreat
Within 3 miles (5 km) of this property, you'll find Xpu-ha Beach and Dolphin Discovery. Also, Ecopark Kantun Chi is within half a mile (1 km) and Cenote Cristalino is within 2 miles (3 km).
All-inclusive
This all-inclusive property features a private beach, a casino, and a full-service spa. Enjoy a day at the beach snorkeling, or relax with beach umbrellas. There's fun for all ages with a water park and a free kid's club, and families will appreciate the onsite laundry facilities.
Jetted tubs, sofa beds
Boasting jetted bathtubs, the 756 guestrooms also offer WiFi and free minibar items. LCD TVs come with satellite channels, and other amenities include furnished balconies or patios and sofa beds.
Barceló Maya Palace - All Inclusive ratings based on 121 Verified Reviews
Room cleanliness
4.5 out of 5.0
Service & staff
4.5 out of 5.0
Room comfort
4.0 out of 5.0
Hotel condition
4.5 out of 5.0
Guest reviews for Barceló Maya Palace - All Inclusive
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Comment from Hotel Management
11 Jun. 2019 by Manager on Duty
Dear Guest; We would like to thank you for your positive rating that you have shared regarding your recent visit to our Barceló hotel, we are delighted to know that we were able to meet your expectations. The Management
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Comment from Hotel Management
18 May 2019 by Manager on Duty
Dear Guest; Thank you for the time you took out of your day to share your comments regarding your recent stay in our Barceló Palace hotel. We hope to see you soon
Giant pool made up for terrible sea conditions (windy, no sand & a lot of algae).
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Comment from Hotel Management
17 May 2019 by Manager on Duty
Dear Guest; We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one.
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Comment from Hotel Management
14 Apr. 2019 by Manager on Duty
Dear Guest; We would like to thank you for your positive rating that you have shared regarding your recent visit to our Barceló hotel, we are delighted to know that we were able to meet your expectations. The Management
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Comment from Hotel Management
18 Jan. 2019 by Manager on Duty
Dear Guest; Thank you for the great feedback of your recent holiday experience at our Barceló Palace; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Best Regards
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Comment from Hotel Management
11 Nov. 2018 by The Management
Dear Guest, We would like to thank you for your positive rating that you have shared regarding your recent visit to our Barceló hotel, we are delighted to know that we were able to meet your expectations. The Management
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Comment from Hotel Management
16 Sep. 2018 by Jose Luis Serratos - Manager on Duty
Dear Guest, Thank you for taking the time to write such an excellent review, we are so pleased to read your positive and delightful comments. This mean the world to us, it marks the outstanding service that we are well known. We look forward to welcoming you to Barceló Maya Palace soon. Warm Regards,
Good experience overall,
I’ll recommend to a friend or family
Not a party place is more for big families and kids
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Comment from Hotel Management
4 Sep. 2018 by Jose Luis Serratos - Manager on Duty
Dear Guest, Thank you for taking the time to write such an excellent review, we are so pleased to read your positive and delightful comments. This mean the world to us, it marks the outstanding service that we are well known. We look forward to welcoming you to Barceló Maya Palace soon. Warm Regards,
Everything thing was great. Only complaint is service was a bit slow. Other then that it was great.
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Comment from Hotel Management
10 Aug. 2018 by The Management
Dear Eric, We greatly appreciate the time you spent share your comments of your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you again, The Management
It was phenomenal . Staff was super friendly. Drinks where great . People are super friendly. Great fun in the sun, pools are great , food
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Comment from Hotel Management
25 Apr. 2018 by Manager on Duty.
Dear Eric, Thank you for choosing Barceló Maya Palace and for taking the time to write such a wonderful review. We are delighted to read you enjoyed every aspect of your vacation, especially service provided from our wonderful staff and the resort in general. We certainly hope that we created a very memorable stay and look forward to welcoming you back soon. Yours Truly, José Luis Serratos
About the Barceló Maya Palace - All Inclusive
Location Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO 77750All-inclusive Details
- Access to onsite clubs included
- Rowing/canoeing included
- Windsurfing included
- Taxes included
- Buffet and à la carte dining
- Airport transfers not included
- Fitness facilities included
- Tennis included
- Wireless Internet access not included
- Volleyball included
- Laundry/dry cleaning services not included
- Soccer (football) included
- Childcare not included
- Scuba diving excursions not included
- Scuba diving certification not included
- Motorized water sports not included
- All available beverages included
- Use of golf cart not included
- Spa/beauty facilities and services not included
- Surcharge for room service
- Activities/services from independent operators not included
- Miniature golf included
- Transportation to offsite activities not included
- Offsite tours not included
- Dancing classes/lessons included
- Language classes/lessons included
- Bartending classes/lessons included
- Gratuities included
- Cooking classes/lessons included
- Additional gratuities accepted
- Food and beverage restrictions apply
- Surcharge for bottled wine
- Minibar (all beverages included)
- All non-motorized water sports included
- Theme parties included
- Snorkeling included
Property Features
Barceló Maya Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Barceló Maya Palace - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 6 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. WiFi is available in public spaces for a fee. This all-inclusive property also offers a water park, a complimentary children's club, and a children's pool. Free self parking is available.
- 756 guestrooms or units
- 3 levels
- 6 dining venues
- 2 bars by the pool
- 4 bars or lounges
- 2350 sq ft of conference space
- 218 sq m of conference space
- Buffet breakfast (free)
- Casino
- Nightclub
- Swim-up bar
- Kid's club (free)
- Childcare (surcharge)
- Towels for the beach
- Umbrellas for the beach
- Business facilities
- Conference space
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- Wedding services available
- Game room or arcade
- Terrace
- Garden
- Gift shop
- Beauty salon
- Newspapers in lobby (free)
- ATM
- Onsite shopping
- Bellhop
- Elevator
Family Friendly Amenities
- On private beach
- Number of outdoor pools - 3
- Children's pool
- Outdoor tennis courts - 3
- Children's club (free)
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Arcade/game room
- Playground on site
- Sofa bed
Internet
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Parking
Free self parking
Transport
- Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (78.7 km / 48.9 mi)
- Property shuttles: Airport shuttle
- Parking: Free self parking
Room Amenities
Barceló Maya Palace - All Inclusive offers 756 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations are furnished with sofa beds and day beds. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Xpu-Ha property provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
- Private balcony or patio (furnished)
- Jetted tub
- Pull-out sofa bed
- Stocked minibar (free)
- Day bed
- LCD television
- Satellite channels
- Premium channels
- Coffee maker
- Separate shower and tub
- Rainfall showerhead
- Housekeeping (daily)
- Childcare in room (surcharge)
- Hair dryer
- Laptop safe
- Bathrobes
- Slippers
- Toiletries (free)
- Telephone
- Iron and ironing board
- Desk
- Blackout drapes
- Air conditioning
- Ceiling fan
- Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Mirador - This buffet restaurant specializes in international cuisine.
La Hacienda - This buffet restaurant specializes in Mexican cuisine.
Rodizio - This restaurant specializes in Brazilian cuisine.
Brasserie - This restaurant specializes in French cuisine.
Caribe - This restaurant specializes in Caribbean cuisine.
Spa Services
- Sauna in spa
- Body treatments
- Facial treatments
- Massages
Hotel Policies
Check-in
- Check-in time starts at 3 PM
- Minimum check-in age is 18
Special check-in instructions:
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
An airport shuttle service (surcharge) is available on request. For more details, please contact the property using the information on the reservation confirmation after booking.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
- Check-out by noon
Payment types
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pets
- No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- No rollaway/extra beds available
- No cribs (infant beds) available
Fees
Guests will be asked to pay the following charges at the property:
- Sanitation services: USD 2 per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for in-room wireless Internet: USD 12 per night (rates may vary)
- Fee for wireless Internet in public areas: USD 12 per 24-hour period (rates may vary)
- Airport shuttle fee: USD 123 per vehicle (one-way)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
- Barcelo Maya Palace Deluxe All Inclusive Hotel
- Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
- Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
- Barceló Maya Palace All Inclusive All-inclusive property
- Barceló Maya Palace All Inclusive Xpu-Ha
- Barceló Maya Inclusive XpuHa
You should know
- Barceló Maya Palace - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
- Registered guests are the only ones allowed to be in guestrooms.
Promotions
Club Premium Offer
Book a stay in a "Junior Suite, Pool View (Deluxe Club Premium /access 5 Hotels)" or "Junior Suite, Ocean View (Club Premium free access to 5 hotels)" room category for travel anytime and receive Club Premium benefits including private check-in/check-out, personalized concierge services, priority reservations at à la carte restaurants, and best available view. Also enjoy access to the Club Premium Lounge with international drinks, canapés, continental breakfast, table games, books, newspaper, and Internet access. In the room, enjoy petit fours and a domestic bottle of sparkling wine in the room upon arrival; pool towels; VIP minibar with soda, water, beer, and snacks; turndown service; free local calls; Free WiFi; room service; express laundry service with regular charge; premium brand liquors; and premium bathroom amenities. Aromatherapy menu is available. Also enjoy late check-out (subject to availability), bottle of tequila (with a minimum 4-night stay), souvenir for kids ages 2-12 (minimum 4-night stay), access to hydrotherapy areas (once daily), 20% off spa services, and 10% off purchases at the Barceló gift shops.
Must book the "Junior Suite, Pool View (Deluxe Club Premium /access 5 Hotels)" or "Junior Suite, Ocean View (Club Premium free access to 5 hotels)" room category to receive benefits. Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. The property can change or discontinue this offer at any time without prior notice. Other restrictions and blackout dates may apply.
