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Barceló Maya Palace - All Inclusive

4.5 star property
4.5-star beachfront property near Puerto Aventuras Marina

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Photo gallery for Barceló Maya Palace - All Inclusive

3 outdoor pools, sun loungers
Private beach, white sand, beach towels, scuba diving
Free minibar, in-room safe, desk, blackout drapes
Gazebo
3 outdoor pools, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

View in a map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750
  • Place, Ecopark Kantun Chi
    ‪13 min walk‬
  • Place, Cenote Cristalino
    ‪14 min walk‬
  • Place, Cenote Azul
    ‪2 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Junior Room

Free minibar, in-room safe, desk, blackout drapes

Junior Room

8.4 out of 10
Very good
(252 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level)

8.4 out of 10
Very good
(20 reviews)
  • Partial ocean view
  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Pool View (Premium Level)

Junior Suite, Pool View (Premium Level)

Junior Suite, Pool View (Premium Level)

8.8 out of 10
Excellent
(18 reviews)
  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

About the area

Xpu-Ha

Beachfront retreat .You'll find Ecopark Kantun Chi and Cenote Cristalino within a 15-minute walk of this Xpu-Ha property. Cenote Azul and Cenote Jardín del Eden are also within 2 miles (3 km).

What's nearby

  • Ecopark Kantun Chi - 13 min walk - 1.1 km
  • Cenote Cristalino - 14 min walk - 1.2 km
  • Cenote Azul - 2 min drive - 1.8 km
  • Puerto Aventuras Marina - 2 min drive - 3.2 km
  • Oasis Beach - 3 min drive - 2.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 64 min drive

Restaurants

  • ‪Capri - ‬5 min walk
  • ‪Mirador & La Hacienda Buffets - ‬11 min walk
  • ‪Palmeras - ‬8 min walk
  • ‪Colonial Buffet - ‬9 min walk
  • ‪Strikers Sports Bar - ‬10 min walk

About this property

Barceló Maya Palace - All Inclusive

4.5-star beachfront property near Puerto Aventuras Marina
Barceló Maya Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. At Barceló Maya Palace - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Xpu-Ha property is smoke free.

  • 756 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Meeting rooms
  • 2347 sq ft of conference space
  • 218 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Swim-up bar
Barceló Maya Palace - All Inclusive offers 756 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

U-Spa has 20 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Similar properties

Exterior
Barceló Maya Beach - All Inclusive
Xpu-Ha
  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
4.0 out of 5, Very good, 1,002 reviews
The price is CA $295
CA $362 total
includes taxes & fees
May 2 - May 3
Barceló Maya Beach - All Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Palace - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.31 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation.

This property enforces a strict dress code in Specialty restaurants.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
Barceló Maya Palace All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
Barcelo Maya Palace Deluxe Xpu-Ha
Barcelo Palace Maya Deluxe
Maya Barcelo Palace
Maya Palace Barcelo
Maya Palace Deluxe All Inclusive
Palace Barcelo
Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Hotel
Barcelo Maya Palace All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive Xpu-Ha
Barcelo Maya Palace Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property
Barceló Maya Inclusive XpuHa
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Palace - All Inclusive Xpu-Ha
Barceló Maya Palace - All Inclusive All-inclusive property

Frequently asked questions

How close is Barceló Maya Palace - All Inclusive to the airport?

Barceló Maya Palace - All Inclusive is 25.5 mi (260-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Barceló Maya Palace - All Inclusive?

As of Apr 9, 2026, prices found for a 1-night stay for 2 adults at Barceló Maya Palace - All Inclusive on May 2, 2026 start from CA $420, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Barceló Maya Palace - All Inclusive have an airport shuttle?

Barceló Maya Palace - All Inclusive offers an airport shuttle 24 hours a day, at scheduled times, for a charge of USD 278 per vehicle, roundtrip.

How close is Barceló Maya Palace - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Barceló Maya Palace - All Inclusive offer free breakfast?

Barceló Maya Palace - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Barceló Maya Palace - All Inclusive?

No, there is no casino at this property.

What time is check-in at Barceló Maya Palace - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Barceló Maya Palace - All Inclusive?

This property offers free self parking.

Does Barceló Maya Palace - All Inclusive have a pool?

Barceló Maya Palace - All Inclusive features 3 outdoor pools and a children's pool.

Does Barceló Maya Palace - All Inclusive have a restaurant?

Barceló Maya Palace - All Inclusive is home to Mirador, which features international cuisine.

Does Barceló Maya Palace - All Inclusive have a spa?

Pamper yourself with a day at U-Spa, where you can enjoy massages, body treatments, and facials.

How close is Barceló Maya Palace - All Inclusive to downtown Xpu-Ha?

Barceló Maya Palace - All Inclusive is 1.4 mi away from Xpu-Ha.

Barceló Maya Palace - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1388 out of 2135 reviews
Rating 8 - Good. 459 out of 2135 reviews
Rating 6 - Okay. 163 out of 2135 reviews
Rating 4 - Poor. 62 out of 2135 reviews
Rating 2 - Terrible. 63 out of 2135 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Stayed 6 nights in Jan 2026

6/10 Okay

Maria Luisa

Stayed 7 nights in Oct 2025

10/10 Excellent

keri

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was very friendly, service was prompt, the beach is gorgeous, and the resort is beautiful!
Stayed 6 nights in Jan 2026

8/10 Good

Aabha

Stayed 6 nights in Dec 2025

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Water in pool was to cold
Stayed 4 nights in Jan 2026

10/10 Excellent

Richard J

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good rooms, amenities, great beach and snorkeling.
Stayed 9 nights in Oct 2025

10/10 Excellent

Alexis Orlando Roa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, it has everything you need to enjoy with the family and especially the children
Stayed 7 nights in Dec 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2025

2/10 Terrible

Yoseph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was promised I would get a room upgrde but that did not happen even though they had availability. They asked Expedia to contact the property. I reached out to Expedia and the supervisor told me that they have reached out but the reservation office confirmed there was no contact. I reached out Expedia 6 times but there was no luck to get me to speak the manager.
Stayed 4 nights in Dec 2025

10/10 Excellent

Annie

Stayed 5 nights in Dec 2025

10/10 Excellent

Lee

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great beach and pool. Lots to do for the whole family
Stayed 10 nights in Dec 2025

10/10 Excellent

Satinder

Travelled with partner
Liked: Amenities
A
Stayed 14 nights in Dec 2025

8/10 Good

Trisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was trip #4 for us, and as we’ve found in the past, it was another wonderful stay at the Barceló resort. This was our first stay in the Palace section, and we are still having discussions about which section we like the best. (we’ve stayed Beach, Caribe and Colonial on prior trips) The Palace was lovely, but we all really enjoyed the central location on the resort of the Caribe & the Colonial sections & our kids loved the large balcony of our room at the Caribe, they voted Caribe as their favourite section. The extra dinner locations, the Palace pool, & additional theatre to chose your evening entertainment from, were all added advantages for the Palace, but in the end I think we agreed that unless we were getting the Palace as the best price, we would choose Caribe as our favourite section. We always stay premium and enjoy the premium room locations, the staff in the premium lounges, & never have issues with dinner reservations. The pool at the Palace was an amazing draw for our family & it did not disappoint! It was a fun space. We rode the red double decker buses more on this trip then any other. The Palace is further away from things (& we had grandparents with us). The bus is fun so we didn’t mind. Ember Shores was at the resort during our trip. It made us thankful that we were at the Palace and far away from the thumping (of the music). We would not have been happy at the Caribe while this event was happening.
Stayed 14 nights in Dec 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great to us and our young kids!
Stayed 7 nights in Dec 2025

6/10 Okay

Darlene L

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Pool was ice cold
Stayed 8 nights in Dec 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great, staff was friendly and so helpful, food was amazing especially at the Al a’cart restaurants, lots of iguanas and gecko’s, great pools and swim up bars. Beaches were great and ocean is teaming with fish making snorkeling the best.
Beach and their great coffee
Gazebo at the Palace
Walkway inside Palace rooms
Covered walkway
Stayed 7 nights in Dec 2025

10/10 Excellent

Neena, Auburndale

Stayed 6 nights in Dec 2025

6/10 Okay

Cristhian

Travelled with family
Liked: Property conditions & facilities
Biggest compliment about this place is the food. Very bar
Stayed 8 nights in Dec 2025

10/10 Excellent

Mikhail

Liked: Cleanliness, amenities, property conditions & facilities
Kids had a great time enjoying the resort amenities. Rooms were clean and food was good. Staff were helpful and snorkeling off beach was fantastic.
Stayed 8 nights in Oct 2025

10/10 Excellent

Volodymyr

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 7 nights in Dec 2025

10/10 Excellent

Jenny Rae

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Will be coming back! Very safe- family friendly resort, food was great with lots of options
Stayed 6 nights in Dec 2025

10/10 Excellent

Zhihua

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Dec 2025

6/10 Okay

Stephanie C

Travelled with family
Liked: Amenities, property conditions & facilities
The resort was great, the room was left to be desired. One of the sinks was broken all week despite advising staff, the cleaning staff did not show up every day, the air conditioning is not the greatest and the room remains incredibly damp regardless of what you do.
Stayed 7 nights in Dec 2025

8/10 Good

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I didn't like was allowing smoking. Sometimes people were smoking on the beach and near the pool. Last year's it wasn't allowed.
Stayed 11 nights in Dec 2025

10/10 Excellent

Carrie Laine, Campbell River

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean, and spacious Beds are comfy and they provide lots of pillows Staff are very diligent and friendly Beach is amazing, with lots of fish and turtles
Breakfast at Mirador
Sunrise near the dock
Beach
Stayed 14 nights in Dec 2025