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Barceló Maya Palace - All Inclusive

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Photo gallery for Barceló Maya Palace - All Inclusive

A resort with a large central pool, palm trees, and a thatched-roof building.
An outdoor dining area with wicker furniture and tables set for dining, overlooking a beach with palm trees and the ocean.
A spacious living area with a large window offering a view of the ocean, a dining area with wooden furniture, and a cozy seating area with a fireplace.
An aerial view of a resort with a beachfront, palm trees, and a large building with a yellow dome.
A couple embracing on a beach with palm trees and a clear sky.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

View in a map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪14 min walk‬
  • Place, Ecopark Kantun Chi
    ‪14 min walk‬
  • Place, Cenote Azul
    ‪2 min drive‬

Room options

View all photos for Junior Room

A hotel room with two beds, a TV, a ceiling fan, a desk with a lamp, and a view of the outdoors.

Junior Room

8.4 out of 10
Very good
(290 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Oceanfront (Premium Level)

A hotel room with a large bed, a desk, a television, and a balcony with a view of the outdoors.

Junior Suite, Oceanfront (Premium Level)

8.4 out of 10
Very good
(21 reviews)
  • Partial ocean view
  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Pool View (Premium Level)

A hotel room with a large bed, a desk with a chair, a television, and a view of the outdoor area.

Junior Suite, Pool View (Premium Level)

8.8 out of 10
Excellent
(19 reviews)
  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Presidential Suite, Oceanfront (Premium Level)

Presidential Suite, Oceanfront (Premium Level)

Presidential Suite, Oceanfront (Premium Level)

  • Partial ocean view
  • 143 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

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  • Breakfast included
  • All-inclusive
  • Spa
8.6 out of 10, Excellent, 1,000 reviews
The price is CA $277
CA $340 total
includes taxes & fees
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About the area

Xpu-Ha

Beachfront retreat .You'll find Ecopark Kantun Chi and Cenote Cristalino within a 15-minute walk of this Xpu-Ha property. Cenote Azul and Cenote Jardín del Eden are also within 2 miles (3 km).
View more Resorts in Xpu-HaOpens in a new window

What's nearby

  • Caleta Chac-hal-al - 10 min walk - 0.8 km
  • Cenote Cristalino - 14 min walk - 1.2 km
  • Ecopark Kantun Chi - 14 min walk - 1.2 km
  • Cenote Azul - 2 min drive - 1.8 km
  • Puerto Aventuras Marina - 4 min drive - 3.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 64 min drive

Restaurants

  • ‪Capri - ‬5 min walk
  • ‪Tokyo - ‬9 min walk
  • ‪Beach Buffet - ‬15 min walk
  • ‪Colonial Buffet - ‬9 min walk
  • ‪Palmeras - ‬8 min walk

About this property

Barceló Maya Palace - All Inclusive

4.5-star beachfront property near Puerto Aventuras Marina
Barceló Maya Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. At Barceló Maya Palace - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Xpu-Ha property is smoke free.

  • 756 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Meeting rooms
  • 2347 sq ft of conference space
  • 218 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Swim-up bar
Barceló Maya Palace - All Inclusive offers 756 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

U-Spa has 20 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Similar properties

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Barceló Maya Caribe - All Inclusive
Xpu-Ha
  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
4.4 out of 5, Excellent, 1,002 reviews
The price is CA $277
CA $340 total
includes taxes & fees
Sep 2 - Sep 3
Barceló Maya Caribe - All Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Palace - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.46 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation.

This property enforces a strict dress code in Specialty restaurants.
Property Registration Number 008-007-000051/2025

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
Barceló Maya Palace All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
Barcelo Maya Palace Deluxe Xpu-Ha
Barcelo Palace Maya Deluxe
Maya Barcelo Palace
Maya Palace Barcelo
Maya Palace Deluxe All Inclusive
Palace Barcelo
Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Hotel
Barcelo Maya Palace All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive Xpu-Ha
Barcelo Maya Palace Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property
Barceló Maya Inclusive XpuHa
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Palace - All Inclusive Xpu-Ha
Barceló Maya Palace - All Inclusive All-inclusive property

Frequently asked questions

How close is Barceló Maya Palace - All Inclusive to the airport?

Barceló Maya Palace - All Inclusive is 25.5 mi (260-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Barceló Maya Palace - All Inclusive?

As of Aug 28, 2026, prices found for a 1-night stay for 2 adults at Barceló Maya Palace - All Inclusive on Sept 3, 2026 start from CA $342, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Barceló Maya Palace - All Inclusive have an airport shuttle?

Barceló Maya Palace - All Inclusive offers an airport shuttle 24 hours a day, at scheduled times, for a charge of USD 278 per vehicle, roundtrip.

How close is Barceló Maya Palace - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Barceló Maya Palace - All Inclusive offer free breakfast?

Barceló Maya Palace - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Barceló Maya Palace - All Inclusive?

No, there is no casino at this property.

What time is check-in at Barceló Maya Palace - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Barceló Maya Palace - All Inclusive?

This property offers free self parking.

Does Barceló Maya Palace - All Inclusive have a pool?

Barceló Maya Palace - All Inclusive features 3 outdoor pools and a children's pool.

Does Barceló Maya Palace - All Inclusive have a restaurant?

Barceló Maya Palace - All Inclusive is home to Mirador, which features international cuisine.

Does Barceló Maya Palace - All Inclusive have a spa?

Pamper yourself with a day at U-Spa, where you can enjoy facials, Swedish massages, and body treatments.

How close is Barceló Maya Palace - All Inclusive to downtown Xpu-Ha?

Barceló Maya Palace - All Inclusive is 1.4 mi away from Xpu-Ha.

Barceló Maya Palace - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1461 out of 2234 reviews
Rating 8 - Good. 476 out of 2234 reviews
Rating 6 - Okay. 175 out of 2234 reviews
Rating 4 - Poor. 58 out of 2234 reviews
Rating 2 - Terrible. 64 out of 2234 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Falco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very goo
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 7 nights in Aug 2026
Verified review

8/10 Good

LUIS Angel

Liked: Cleanliness, amenities, property conditions & facilities
Buffet Food was ok not really authentic Mexican food. Reservation restaurants amazing Place is beautiful Me and my family had a Wonderful time
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great food, friendly
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite places to stay for the last 10 years!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Chazz Souk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, and extremely family oriented. The staff is incredible and very attentive.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Patience

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay there was fabulous. Everyone was so friendly and helpful. My kids loved that the beach was close to the pools. The food was fantastic.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, we went to two different hotels and this one was way better as compared to the first, I wish we would have stayed longer and get to see the rest of the hotels and amenities.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Lejani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, great for families. Highlight are the sea turtles that come to their beach!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was friendly and helpful.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Cristin Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly with areas for adults and kids to enjoy together or separately. Friendly staff and absolutely pristine grounds. We love this resort and have been return customers yearly!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and food was delicious! A little bit dated for 2026, but you can still find fun things to do
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Goorgen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent resort.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay, great place for kids. Myra is the BEST pool drunk server. Ala cart restaurants are all good. Beautiful fun-filled resort, have been 3 times in the past year
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just spent 10 days at Barceló Maya Palace and loved every minute. The resort is stunning, clean, and beautifully maintained. The pools and beach are absolutely gorgeous, with plenty of room to relax. Every meal at the buffet and specialty restaurants was excellent. Most of all, the staff was incredibly warm and attentive. It was the perfect luxury vacation, and we cannot wait to return!
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Rhina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. The pool is super big and nice. I would definitely give this property 5 stars.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Selena Karli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 10-day stay at Barceló Maya Palace was absolutely flawless. The property is spectacular, immaculate, and features incredible pools and a beautiful beach. We were thoroughly impressed by the excellent food quality and the outstanding, friendly service from the entire staff. It is a true luxury experience from start to finish. We highly recommend this resort and will definitely be back!
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Luis Soto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were cleaned daily and done well. Staff were helpful with any questions. Pools were great.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Chad Norman

Liked: Cleanliness, amenities, property conditions & facilities
Excellent food, amenities and staff
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Olga

Liked: Cleanliness
Excellent service, friendly staff, clean rooms, nice and pleasant atmosphere.
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Latresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely clean and decor #1. Definitely a beautiful place to stay.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top draw holiday, could not fault anything. Clean, superb staff, great pools, top facilities. Would highly recommended for everyone.
Stayed 12 nights in Apr 2026
Verified review

10/10 Excellent

Grygoriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super resort don’t forget sunscreen
Stayed 13 nights in Apr 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this resort. I would suggest staying in the palace to be able to go to all the others. The Mayan Mall was really fun for the whole family between bowling, arcade, ice skating, etc. The staff was extremely friendly, my kids and I all had a wonderful time.
Stayed 5 nights in Apr 2026