Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

5.0 star property
5-star beachfront property near Akumal Beach

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Photo gallery for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Aerial view
Terrace/patio
Private beach, white sand, sun loungers, beach umbrellas
Garden view
10 restaurants, breakfast, lunch, dinner served; Pan-Asian cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

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Zona Costera K256, Akumal, QROO, 77710
  • Place, Akumal Beach
    ‪5 min drive‬
  • Place, Yal-ku Lagoon
    ‪9 min drive‬
  • Place, Half Moon Bay
    ‪13 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Deluxe Junior Suite

7.8 out of 10
Good
(428 reviews)
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Deluxe Junior Suite Quadruple

7.8 out of 10
Good
(16 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Junior Suite Single

8.4 out of 10
Very good
(30 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

Suite Deluxe With Garden View

  • 52 sq m
  • Sleeps 5

Deluxe Junior Suite Ocean View

8.2 out of 10
Very good
(35 reviews)
  • 52 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Mini Suite

7.0 out of 10
Good
(11 reviews)
  • 72 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Deluxe Junior Suite Ocean View Quadruple

  • 52 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Mini Suite Quadruple

  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

About the area

Akumal

On the beach.You'll be within 3 miles (5 km) of Akumal Beach and 6 miles (10 km) of Xpu-ha Beach with a stay here. Cenote Azul is within 6 miles (10 km) and Half Moon Bay is within 9 miles (15 km).

What's nearby

  • Akumal Beach - 4 min drive - 5.0 km
  • Akumal Ecological Center - 4 min drive - 5.0 km
  • Riviera Maya Golf Club - 6 min drive - 8.5 km
  • Yal-ku Lagoon - 7 min drive - 3.2 km
  • Half Moon Bay - 7 min drive - 6.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 68 min drive

Restaurants

  • ‪Sports Bar Sirenis - ‬11 min walk
  • ‪Xtra Time Sport Bar - ‬2 min drive
  • ‪Lobby Bar White Sand - ‬20 min walk
  • ‪Helios Restaurant - ‬5 min drive
  • ‪La Hacienda - ‬2 min drive

About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

5-star beachfront property near Akumal Beach
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Sirenis Riviera Maya Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 10 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 poolside bars, and 10 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Self parking is free. A complete renovation of Grand Sirenis Riviera Maya Resort & Spa - All Inclusive was completed in December 2024.

This 5-star Akumal property is smoke free.

  • 934 guestrooms or units
  • 3 levels
  • 18 buildings
  • 10 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 10 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • Built in 2006
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers 934 accommodations, which are accessible via exterior corridors and feature private hot tubs and free minibar items. Rooms open to balconies. Accommodations have separate sitting areas and are furnished with double sofa beds. 50-inch Smart televisions come with cable channels and Netflix.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 17 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 10 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • 3 poolside bars
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pickleball courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Ecotours
  • Evening entertainment
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Lazy river
  • Music library
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 50-inch smart TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.95 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Reviews

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 209 out of 355 reviews
Rating 8 - Good. 74 out of 355 reviews
Rating 6 - Okay. 39 out of 355 reviews
Rating 4 - Poor. 17 out of 355 reviews
Rating 2 - Terrible. 16 out of 355 reviews

Reviews

4/10 Poor

Aaron, ST LOUIS

Stayed 5 nights in Aug 2025

6/10 Okay

Aaron, ST LOUIS

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our AC was not cold upon arrival but the temp was on the lowest setting. After the first night I was quite uncomfortable and sweating. I informed the front desk and they sent a technician. There was no change in the temp so I sweated through the second night. I informed our concierge the next day and he said he would address it. The next night nothing nor no one showed up. I saw the concierge out about the property the next day and he asked how things were going and I said I was still hot in the room. He told me he would address it again and nothing or no one came again. I was tired of addressing the issue so I bared through the remaining time there. Some restaurants were closed on certain days which we couldn’t get reservations. Other restaurants were booked up according to our concierge, but when I gave a really nice tip, it seemed to open up a spot (how convenient)! I’m glad I did because the Japanese restaurant was excellent! The chef Enrique put on a great show with great food. The beach was terrible because of all the seaweed which I considered it just the time of year I came (August). However the beach itself was extremely rocky so walking barefoot was difficult. If I would seen reviews about the beach, I definitely wouldn’t have chosen this resort. The property was great though.it had various types of animals that was fun to observe. It was a very clean property and had friendly staff.
Stayed 5 nights in Aug 2025

6/10 Okay

Hiran

Check in was late, maid services slow. Too many sales.
Stayed 5 nights in Jul 2025

4/10 Poor

Michael Angel

Travelled with family
Disliked: Amenities, property conditions & facilities
The air condition was not working in our room. The room was humid and hot. For several hours, I asked them to look into the problem. Their only responses will get a maintenance man to look into it. Not until midnight when my family I could no longer support The unbearable heat in the room. I had to go to the front desk and speak to a manager. You pay for top service and a luxury hotel but the room conditions are less than adequate.
Stayed 5 nights in Jul 2025

8/10 Good

Sabelia Lisseth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was great! Shoutout to Erick and Juan concierges. Overall stay was very pleasant and relaxing. The themed restaurants were ok- the flavor just wasn’t there at all and food freshness was lacking. In fact, the buffet offered better taste and freshness. The nightly entertainment/shows could improve.
Stayed 5 nights in Jul 2025

10/10 Excellent

Mark

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have gone here 6 times . We brought our neighbours and their kids and they cannot get over the good and staff and resort. Renovated since we went . Shows are amazing grease, Micheal Jackson , light show. And craft market in Thursdays
Monkeys
Tennis and pickle ball court
Live shows
Stayed 6 nights in Jul 2025

4/10 Poor

Pedro Paulo Dias e

Travelled with family, Travelled with group
Liked: Cleanliness
Our room was ready 2 hours late and the hotel never reached out to us to make it right, even though the manager said they would. Will not stay here again.
Stayed 3 nights in Jul 2025

8/10 Good

Jason

Stayed 6 nights in Jul 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough wonderful things about Grand Sirenis Riviera Maya Resort & Spa after our recent stay! The property is natural and clean. The natural wildlife is amazing to see. The property is also HUGE but thankfully they have shuttles to drive you around, if need be. Though all the drivers were great, we especially loved our rides with Kevin. Our concierges Dario, Lluvia, Diego, Joseph, Erick, and Omar made sure our every need was met. They were so helpful when making dinner reservations, booking with Dolphin Discovery, and booking spa treatments. In the spa, Carla was especially attentive and made us feel relaxed from the moment we walked in until the shuttle was ready to pick us up and return us to our room. The breakfast and lunch buffets are great! Marcelo and Francisco always made sure we had a table right away and helped us with drinks immediately. The evening restaurants are EXCEPTIONAL. Carnal is a MUST GO TO! The food is delicious and the singers and dancers make for a night you won't soon forget. At Oshi Hibachi, Reynaldo (chef) put on an amazing show and the food was perfectly seasoned. Pueblito Lindo has such delicious, authentic Mexican food and fresh ceviche. The shows in The Platea Theater are top notch. We especially loved the Michael Jackson show! Overall, I give this resort a 12/10 because they went ABOVE AND BEYOND my expectations!
Stayed 5 nights in Jul 2025

8/10 Good

Shaun William

Liked: Staff & service
We had to change rooms multiple times due to the suites being run down and having cockroaches present in the rooms. One room our child was picking the water damage edging of the room. Multiple times we had to call maintenance for AC repair. Once we had to call maintenance due to water leaking from the ceiling. We have been at this resort multiple times prior, and never experienced anything like this. We are hoping it’s a one off, however we may not be back until they do renovations in the
Stayed 14 nights in Jul 2025

4/10 Poor

Shirlyn

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
They need to work on their customer service. The food was wonderful but the staff were not accommodating at all.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Caters for everyone
Stayed 10 nights in Jul 2025

2/10 Terrible

CARI

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not recommend
Stayed 7 nights in Jul 2025

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Perfect short getaway for our family. Upon arriving at the hotel we were received with the most amazing staff. Our concierge Erik Medina and his co-workers took exceptional care of all our needs. The handled the reservations for all our activities and meals. The grounds were beautiful and lush, the live animals was a plus!
Stayed 3 nights in Jul 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cristian Gómez and Nadia Martinez concierge in Building 27 were great with helping us throughout our stay. They helped us make our trip enjoyable and were always friendly and available to help! Erik Medina greeted us and was amazing at helping us through check in along with helping to orientate ourselves upon arrival. He continued to check in on us during our stay and was a great resource.
Stayed 5 nights in Jul 2025

10/10 Excellent

Krzysztof

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend the Grand Sirenis. It's a large hotel with comfortable rooms, and the entire resort is well-designed. It has large pools, excellent food, and very friendly and helpful staff. The food is delicious, the beds are comfortable, and there's Wi-Fi and parking for cars. Dinner is served daily, with a selection of cuisines from around the world. The breakfast and lunch buffet is excellent, with delicious juices, fruit, cheese, and sweets. In addition, there's a beach bar with grilled meat, drinks, hamburgers, tacos, seviche, and ice cream and coffee. I highly recommend this resort. On the downside, like the entire coast, the beach was polluted by organic seaweed. The hotel has no control over this; they're trying to clean up the unspoiled beaches. All hotels are currently experiencing this problem.
Stayed 6 nights in Jul 2025

10/10 Excellent

CHRISTY, Lufkin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at the resort was amazing. Food was excellent and Erik with Expedia concierge goes above and beyond to make sure guests that book through this app have the best experience.
Stayed 5 nights in Jul 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Felix Luis Martinez

Disliked: Amenities
Not 5 stars as advertised no where close
Stayed 7 nights in Jul 2025

2/10 Terrible

Anibal

Disliked: Staff & service, amenities, property conditions & facilities
Nowhere near 5 star a advertised

10/10 Excellent

michael

Stayed 7 nights in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Pools were great. Beach area looks inviting
Stayed 7 nights in Jul 2025

10/10 Excellent

Mayra Nohemi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything, but I want to make a remark on the show that performs Monday-Friday, specially one dancer: Lizeth Chavez. Excellent dancer and great lady.
Stayed 8 nights in Jul 2025

10/10 Excellent

Dolores

Stayed 7 nights in Jul 2025

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was nice and friendly
Stayed 5 nights in Jun 2025