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Within 3 miles (5 km) of this Akumal property, you'll find Akumal Beach and Hekab Be Biblioteca. Also, Akumal Ecological Center is within 3 miles (5 km) and Xpu-ha Beach is within 6 miles (10 km).
This smoke-free property features a private beach, a full-service spa, and a nightclub. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Bring the family and enjoy the lazy river, free kid's club, and children's pool.
Spa tubs, WiFi
Boasting private spa tubs and jetted bathtubs, the 946 guestrooms offer Smart TVs with cable channels, along with free minibar items. Balconies, sitting areas, and private yards are also available.
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive ratings based on 27 Verified Reviews
Guest reviews for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive
11 Mar. 2019 by Monica Garcia
Dear Guest, First of all, we are so grateful that you took your time to write us this opinion. We are very thankful to you that you decided to choose our Resort. We really appreciate your detailed feedback, which helped us identify specifically the areas of opportunity encountered during your stay. We are really glad to read that you enjoyed everything about your stay, the pools, the lazy river, the pool bar and the activities, and we thank to you to notice all the effort that every employee put in their activities. We hope you see you again next time having another really amazing vacation. Kind Regards, Monica Garcia Assistant Manager
13 Jun. 2019 by Monica Garcia
Dear Guest, Thank you for taking part of your valuable time to answer our survey and for choosing Grand Sirenis Riviera Maya for your recent vacations. First of all, we are so grateful that you took your time to write us your opinion. For Grand Sirenis Riviera Maya Resort & Spa is very important to know that our guests leave happy at the end of their vacation. We are very thankful to you that you decided to choose our Resort. We really appreciate your detailed feedback, which helped us identify specifically the areas of opportunity encountered during your stay. For the Grand Sirenis Riviera Maya Resort & Spa Hotel, our main objective is to achieve the total satisfaction of our guests, with the highest quality standards. I have read your comments and before sending you an answer about what you mentioned in your review, I send my sincere apologies for the bad impression you had regarding the hotel and we regret not having been able to exceed your expectations. In Sirenis, our staff are the most valuable resource we have. Therefore, we train them to ensure they are comfortable and happy with their duties, what makes them able to provide the best service to our guests from which we are constantly congratulated. It is true as well that sometimes, due to the turnover in this industry, some of them are not as experienced as others but we like to give them the opportunity to grow up professionally. I apologize if at some moment they had any inconvenience with the service they received. I reiterate my thanks for this review, and I really hope to see you again very soon for having another amazing experience at the resort in company of your loved ones. Kind Regards, Monica Garcia Assistant Manager
26 Apr. 2019 by Monica Garcia
Dear TheWoodFamily, First of all, we are so grateful that you took your time to write us this opinion. We are very thankful to you that you decided to choose our Resort. We really appreciate your detailed feedback, which helped us identify specifically the areas of opportunity encountered during your stay. We are really glad to read that you enjoyed everything about your stay, and we thank to you to notice all the effort that every employee put in their activities. We hope you see you again next time having another really amazing vacation. Kind Regards, Monica Garcia Assistant Manager
1 Apr. 2019 by Monica Garcia
Dear Guest, I want to thank you for the time you have taken to give us a score. It is appreciated that you chose Grand Sirenis for your recent vacations. I hope to welcome you back again very soon. Kind Regards, Mónica Garcia Assistant Manager
11 Jun. 2018 by Esaú Navarrete
Hello. Thank you for staying with us in the Grand Sirenis Riviera Maya. We are proud you enjoyed the service and amability of the staff members and to know that we exceeded most of your expectations. We look forward to your next visit to our hotel. Kind Regards Esaú Navarrete Assistant Manager.
13 Apr. 2018 by Esaú Navarrete
Hello Rachel, Thank you for taking a moment of your valuable time to write your review about the Grand Sirenis Riviera Maya. We are so proud to know you enjoyed the kindness of our staff members especially Diana, we will pass your comments to her and let her know that she is doing a wonderful job. All your comments have been taken inconsideration by the involved managers in order to improve the service and avoid similar situations in the future. We hope you afford us the opportunity to serve you again in our Resort. Kind Regards Esaú Navarrete Assistant Manager.
Everything was perfect!
Not my idea of a perfect beach vacation.
Nice hotel with dive shop.
About the Grand Sirenis Riviera Maya Resort & Spa - All InclusiveLocation Zona Costera K256, Akumal, QROO 77710
- Kayaking included
- Access to onsite clubs included
- Rowing/canoeing included
- Taxes included
- Buffet and à la carte dining
- Fitness facilities included
- Premium food items not included
- Tennis included
- Volleyball included
- Soccer (football) included
- Scuba diving certification not included
- Limited meals offered through room service
- All available beverages included
- Bicycling included
- Spa/beauty facilities and services not included
- Surcharge for room service
- Transportation to offsite activities not included
- Offsite tours not included
- Room service not included
- Yoga classes/lessons included
- Aerobics classes/lessons included
- Tennis lessons not included
- Dancing classes/lessons included
- Onsite entertainment and activities included
- Language classes/lessons included
- Bartending classes/lessons included
- Gratuities included
- Cooking classes/lessons included
- Additional gratuities accepted
- Food and beverage restrictions apply
- One or more venues limit dining availability
- One or more venues limit beverages
- Surcharge for premium food items
- Surcharge for premium or imported alcoholic beverages
- Surcharge for bottled liquor
- Minibar (all beverages included)
- Room service during certain hours
- All non-motorized water sports included
- Onsite live performances included
- All land activities, and recreational facilities and equipment included
- Snorkeling included
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Sirenis Riviera Maya Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available. There are 10 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the beach bar. WiFi is available in public spaces for a fee. This all-inclusive property also offers a complimentary children's club, a children's pool, and a spa tub. Free self parking is available. This 4-star Akumal property is smoke free.
- 946 guestrooms or units
- 3 levels
- 10 buildings
- 10 dining venues
- Built in 2006
- Buffet breakfast (free)
- Bar on the beach
- Coffee shop
- Kid's club (free)
- Beach lounge chairs
- Towels for the beach
- Umbrellas for the beach
- Poolside lounge chairs
- Umbrellas for the pool
- Self-service laundry
- Front desk (24 hours)
- Staff is multilingual
- Wedding services available
- Pool or billiards table
- Gift shop
- Beauty salon
- Onsite shopping
- No smoking on site
- Lockers available
Family Friendly Amenities
- On private beach
- Number of outdoor pools - 3
- Children's pool
- Lazy river
- Children's club (free)
- Laundry facilities
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Free self parking
- Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (87.9 km / 54.6 mi)
- Parking: Free self parking
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers 946 air-conditioned accommodations, which are accessible via exterior corridors and feature private spa tubs and free minibar items. Rooms open to balconies. Accommodations offer separate sitting areas. 50-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
- Private hot tub
- Private balcony
- Sitting area
- Jetted tub
- Stocked minibar (free)
- In-room dining (limited hours)
- Private outdoor space
- Smart television
- Cable channels
- Coffee maker
- Separate shower and tub
- Hydromassage showerhead
- Housekeeping (daily)
- Nightly turndown service
- Hair dryer
- Designer toiletries
- Iron and ironing board
- Blackout drapes
- Exterior corridor access
- Climate control (air conditioning)
- Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast.
Akumal and Tulum - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.
Ikebana - This restaurant specializes in Japanese cuisine. Reservations are required.
Cinecitta - This restaurant specializes in Italian cuisine. Reservations are required.
El Patio - This restaurant specializes in Mexican cuisine. Reservations are required.
Siam - This restaurant specializes in Thai cuisine. Reservations are required.
Room service (during limited hours) is available.
- Number of treatment rooms 17
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body wraps
- Body treatments
- Body scrubs
- Facial treatments
- Aromatherapy treatments
- Hydrotherapy treatments
- Ayurvedic treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Thai massage
- Minimum age to access spa is 18
- Sports massage
- Detoxification wrap
- Check-in time ends at midnight
- Check-in time starts at 3 PM
- Minimum check-in age is 18
- Check-out by noon
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Pets and service animals are not allowed at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- No rollaway/extra beds available
- No pets or service animals allowed
Guests will be asked to pay the following charges at the property:
- Sanitation services: USD 2 per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for in-room wireless Internet: USD 0 per day (rates may vary)
- Fee for wireless Internet in public areas: USD 0 per day (rates may vary)
- Late check-out fee: USD 15 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
- Grand Sirenis Riviera Maya All Inclusive Akumal
- Grand Sirenis Riviera Maya Resort All Inclusive Akumal
- Grand Sirenis Riviera Maya Akumal
- Grand Sirenis Riviera Maya Resort All Inclusive
- Sirenis Riviera Maya Inclusiv
You should know
- Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
- Registered guests are the only ones allowed to be in guestrooms.
- Pets and service animals are not allowed on site.