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Barceló Maya Tropical - All Inclusive

4.0 star property
4-star beachfront property near Xpu-ha Beach

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Photo gallery for Barceló Maya Tropical - All Inclusive

Water park
Exterior
Property amenity
Free buffet breakfast
Sauna, hot tub, steam room, Turkish bath, body treatments, hydrotherapy

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • All-inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Chetumal - Puerto Juarez, Km 266.3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪9 min walk‬
  • Place, Ecopark Kantun Chi
    ‪10 min walk‬
  • Place, Cenote Azul
    ‪18 min walk‬

Room options

View all photos for Junior Suite, Oceanfront (Premium Level)

Free minibar, in-room safe, desk, iron/ironing board

Junior Suite, Oceanfront (Premium Level)

8.0 out of 10
Very good
(16 reviews)
  • Partial ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(193 reviews)
  • Garden view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About the area

Xpu-Ha

On the beach.Your stay at this Xpu-Ha property places you within a 10-minute walk of Xpu-ha Beach and Ecopark Kantun Chi. Also, Cenote Cristalino is within half a mile (1 km) and Puerto Aventuras Marina is within 2 miles (3 km).

What's nearby

  • Cenote Cristalino - 9 min walk - 0.8 km
  • Ecopark Kantun Chi - 10 min walk - 0.8 km
  • Caleta Chac-hal-al - 13 min walk - 1.1 km
  • Cenote Azul - 18 min walk - 1.5 km
  • Xpu-ha Beach - 3 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 63 min drive

Restaurants

  • ‪Capri - ‬1 min walk
  • ‪Palmeras - ‬8 min walk
  • ‪Beach Buffet - ‬11 min walk
  • ‪Colonial Buffet - ‬8 min walk
  • ‪Strikers Sports Bar - ‬7 min walk

About this property

Barceló Maya Tropical - All Inclusive

4-star beachfront property near Xpu-ha Beach
Barceló Maya Tropical - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Barceló Maya Tropical - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this property measures 10000 square feet (929 square meters) and includes conference space. A children's pool, a health club, and a nightclub are also featured at the luxury Barceló Maya Tropical - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Xpu-Ha property.

  • 478 guestrooms or units
  • 3 levels
  • 2 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 2006
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Barceló Maya Tropical - All Inclusive offers 478 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Xpu-Ha property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

Aerial view
Barceló Maya Colonial - All Inclusive
Xpu-Ha
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.2 out of 5, Very good, 1,002 reviews
The price is CA $262
CA $321 total
includes taxes & fees
May 19 - May 20
Barceló Maya Colonial - All Inclusive

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Trampoline
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Piano
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Day bed
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Tropical - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.39 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation.

This property enforces a strict dress code for the Speciality Restaurants. For men, long pants, closed shoes are required and tank tops are not allowed. For women, swimsuits, pool sandals or transparent clothing are not allowed

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barceló Maya Tropical All Inclusive All-inclusive property
Barceló Maya Tropical All Inclusive
Barcelo Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical Xpu-Ha
Barcelo Tropical
Barcelo Tropical Maya
Maya Tropical
Maya Tropical Barcelo
Tropical Barcelo
Barcelo Maya Tropical All Inclusive Hotel Xpu-Ha
Barcelo Maya Tropical All Inclusive Hotel
Barceló Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical All Inclusive
Barceló Maya Tropical Xpu-Ha
Barceló Maya Tropical Inclusi
Barceló Maya Tropical - All Inclusive Xpu-Ha
Barceló Maya Tropical - All Inclusive All-inclusive property

Frequently asked questions

How close is Barceló Maya Tropical - All Inclusive to the airport?

Barceló Maya Tropical - All Inclusive is 25.4 mi (259-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Barceló Maya Tropical - All Inclusive?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Barceló Maya Tropical - All Inclusive on May 19, 2026 start from CA $262, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Barceló Maya Tropical - All Inclusive have an airport shuttle?

Barceló Maya Tropical - All Inclusive offers an airport shuttle 24 hours a day, at scheduled times, for a charge of USD 278 per vehicle, roundtrip.

How close is Barceló Maya Tropical - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Barceló Maya Tropical - All Inclusive offer free breakfast?

Yes, Barceló Maya Tropical - All Inclusive offers free breakfast.

Is there a casino at Barceló Maya Tropical - All Inclusive?

No, there is no casino at this property.

What time is check-in at Barceló Maya Tropical - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Barceló Maya Tropical - All Inclusive?

This property offers free self parking.

Does Barceló Maya Tropical - All Inclusive have a pool?

Barceló Maya Tropical - All Inclusive features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 9:00 AM to 7:00 PM.

Does Barceló Maya Tropical - All Inclusive have a restaurant?

Yes, there are 4 restaurants on site.

Does Barceló Maya Tropical - All Inclusive have a spa?

This property has a spa, which features Thai massages, body treatments, and hydrotherapy.

How close is Barceló Maya Tropical - All Inclusive to downtown Xpu-Ha?

Barceló Maya Tropical - All Inclusive is 1.2 mi away from Xpu-Ha.

Barceló Maya Tropical - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1003 reviews
Rating 8 - Good. 239 out of 1003 reviews
Rating 6 - Okay. 100 out of 1003 reviews
Rating 4 - Poor. 62 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Sharon, Edmonton

Stayed 9 nights in Jan 2026

8/10 Good

Rita Prabhuwattee

Stayed 3 nights in Nov 2025

4/10 Poor

Joseph

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Food options were lacking variety. Same food recycled over every restaurant at every meal service. There were 8 ala carte spots but they had very limited menus amongst them
Stayed 4 nights in Jan 2026

8/10 Good

Dan Edward

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was good, rooms were clean, food was made available except for a late night arrival. Pool temperature was colder than we expected, the gulf waters were a few degrees warmer than the pools.
Stayed 5 nights in Jan 2026

10/10 Excellent

Victor, La Puente

Stayed 7 nights in Jan 2026

2/10 Terrible

Patricia Elizabeth

Travelled with partner
Liked: Amenities, property conditions & facilities
We booked private round-trip transportation through MTS for our stay in Riviera Maya. What we got instead was stress, confusion, and zero customer support. When we landed in Cancun and picked up our luggage at 8:45 pm, our driver was nowhere to be found. The two MTS representatives at the airport could not tell us if or when a driver was coming, even though we had prepaid for a private shuttle. Other groups around us were in the same situation — all of us had booked private transfers and some had already been waiting over an hour. After sitting there for hours with no information, it became clear that no private shuttle was coming. Eventually, it seemed like one of the reps called in a favor from an unrelated driver and put us on what was clearly a shared shuttle — even though we paid for private. We didn’t leave the airport until 11:51 pm and didn’t arrive at our hotel until 1:15 am, more than four hours after getting our bags. Our hotel was the last stop. Many people at the airport, including us, honestly thought we had been scammed. We were told to email MTS to request a partial refund. I did — multiple times — both to my assigned rep and their customer service email. No one ever replied. No refund was issued. To make things worse, even our return transfer was late because the driver kept going to the wrong hotel lobby. This company completely failed to deliver the service we paid for, and their customer service afterward was non-existent. If you’re considering MTS, don't.
Stayed 10 nights in Dec 2025

2/10 Terrible

Nila Juliana

Disliked: Cleanliness, amenities, property conditions & facilities
We did not stay at this hotel, because they rebooked us to another the Barcelo Maya Caribe.
Stayed 4 nights in Dec 2025

8/10 Good

Kristine

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
we traveled here as a family of three. The place was very nice. Unfortunately the tough part was that you cannot make reservations after you arrive. There’s never anything available unless you want to eat at 9 PM. The pools were amazing, my son loved the splash pad. The beach is absolutely beautiful. The food was decent at the buffet. I can’t really speak for the other restaurants because we unfortunately weren’t able to make reservations. The rooms were nice. If you have a little one, turning around the couch, turns into a perfect toddler bed..
Stayed 5 nights in Dec 2025

10/10 Excellent

Junki

Stayed 7 nights in Dec 2025

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2025

8/10 Good

Aaron James

Travelled with family
Liked: Cleanliness, amenities
Family of 4 traveling with 2 boys 6 & 11. There was so much to at the resort as you could walk between the 4 resorts and use most of the amenities (except the adults-only if you booked at one of the others). We stayed at the Tropical and it had the best buffet with widest selection. The caribe had the worst selection and no one grilling food any time we went for lunch? The restaurants were good, our favorites were the tepenyaki and steakhouse where they made my oldest boys birthday fairly special. We walked around quite a bit, but just in the resort we walked on average 20K steps per day which made for a surprisingly active holiday, things are laid out really well and by day 3 you should know how to get around within 5-10 minutes of any building on the property. Entertainment was mediocre, they had a few good shows, the theatre's are quite impressive in size but we the Christmas specials were a bit of a flop. Overall probably a 7.5/10. If you want good entertainment, the Hardrock Riviera Maya for families was awesome!
Stayed 14 nights in Dec 2025

10/10 Excellent

Julie

Stayed 5 nights in Dec 2025

8/10 Good

Jasmine, Swastika

Travelled with family and small children
Liked: Amenities, property conditions & facilities
I left CAD 5$ bills (3.64 usd) 3 mornings in a row - then 1$ USD - then 50 pecos - they did not take it - I left it all there when I left. - they did not keep the room - made up - did not keep fridge stocked every day - had a hard time getting large bills changed to leave tips - would have left more if service was better. I had 5 rooms for my family.- this was the only room that this happened to
Stayed 7 nights in Dec 2025

10/10 Excellent

Steve, pikesville

Stayed 6 nights in Dec 2025

10/10 Excellent

Gacobi

Stayed 4 nights in Dec 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
?
Stayed 5 nights in Dec 2025

6/10 Okay

Omar

Travelled with family
Liked: Amenities, property conditions & facilities
The food at the buffet was such poor low quality. Try to book the private restaurants they have which is a bit better than the buffet.
Stayed 5 nights in Dec 2025

8/10 Good

Evan

Stayed 4 nights in Dec 2025

10/10 Excellent

Tatyana

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the service was outstanding as usual. We visit Barcelo Maya hotels every year and are happy with place where staff makes you fill yourself at home!
Stayed 9 nights in Dec 2025

10/10 Excellent

Wen Chang Winola

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice resort and beach, good food, friendly staff and lots of fun activities.
Stayed 7 nights in Dec 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, wonderful staff, excellent food options, tons of activities for all interests!
Stayed 3 nights in Dec 2025

10/10 Excellent

Kamal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend, never felt over crowded at the restaurants, pool or on the beach.
Stayed 6 nights in Nov 2025

10/10 Excellent

Susie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Resort was well kept, staff friendly and loved the small chocolate candy put on my bed.
Loved the decor and description of each design.
Stayed 7 nights in Nov 2025

10/10 Excellent

LILIANA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 8 nights in Nov 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2025