Barceló Maya Tropical - All Inclusive

4.0 star property
4-star beachfront property near Xpu-ha Beach

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Photo gallery for Barceló Maya Tropical - All Inclusive

2 outdoor pools, open 9:00 AM to 7:00 PM, sun loungers
1 bedroom, free minibar, in-room safe, desk
Junior Suite, Oceanfront (Premium Level)
Water park
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Gym
  • Breakfast included
  • Spa

Explore the area

Map
Carretera Chetumal - Puerto Juarez, Km 266.3, Xpu-Ha, QROO, 77750
  • Ecopark Kantun Chi
    ‪10 min walk‬
  • Puerto Aventuras Golf Club
    ‪3 min drive‬
  • Puerto Aventuras Marina
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Superior Room

8.0 out of 10
Very good
(165 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Premium Level)

8.2 out of 10
Very good
(15 reviews)
  • 53 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About the area

Xpu-Ha

On the beach.Your stay at this Xpu-Ha property places you within a 10-minute walk of Xpu-ha Beach and Ecopark Kantun Chi. Also, Cenote Cristalino is within half a mile (1 km) and Puerto Aventuras Marina is within 2 miles (3 km).

What's nearby

  • Cenote Cristalino - 9 min walk - 0.8 km
  • Ecopark Kantun Chi - 10 min walk - 0.8 km
  • Puerto Aventuras Golf Club - 3 min drive - 2.9 km
  • Puerto Aventuras Marina - 3 min drive - 3.2 km
  • Dolphin Discovery - 4 min drive - 3.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 63 min drive

Restaurants

  • ‪Mirador Buffet - ‬9 min walk
  • ‪Carey Lobby Bar - ‬9 min walk
  • ‪Palmeras - ‬8 min walk
  • ‪Tokyo - ‬6 min walk
  • ‪Bar Mojado Beach - ‬13 min walk

About this property

Barceló Maya Tropical - All Inclusive

4-star beachfront property near Xpu-ha Beach
Barceló Maya Tropical - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Barceló Maya Tropical - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available. WiFi is free in public spaces.

A business center and meeting rooms are available. A children's pool, a health club, and a nightclub are also featured at the luxury Barceló Maya Tropical - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Xpu-Ha property.

  • 478 guestrooms or units
  • 3 levels
  • 2 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • 929 sq m of conference space
  • Built in 2006
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Barceló Maya Tropical - All Inclusive offers 478 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Xpu-Ha property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, French, Italian, Spanish

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Trampoline
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Piano
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Day bed
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Tropical - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.71 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

This property enforces a strict dress code for the Speciality Restaurants. For men, long pants, closed shoes are required and tank tops are not allowed. For women, swimsuits, pool sandals or transparent clothing are not allowed

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barceló Maya Tropical All Inclusive All-inclusive property
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Barcelo Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical Xpu-Ha
Barcelo Tropical
Barcelo Tropical Maya
Maya Tropical
Maya Tropical Barcelo
Tropical Barcelo
Barcelo Maya Tropical All Inclusive Hotel Xpu-Ha
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Barceló Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical All Inclusive
Barceló Maya Tropical Xpu-Ha
Barceló Maya Tropical Inclusi
Barceló Maya Tropical - All Inclusive Xpu-Ha
Barceló Maya Tropical - All Inclusive All-inclusive property

Barceló Maya Tropical - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 538 out of 1001 reviews
Rating 8 - Good. 240 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 74 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ruben R Ruelas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was I believe our 5th time visiting this resort and they go above and beyond
Stayed 4 nights in Mar 2025

8/10 Good

Shivshanker, Leander

Liked: Cleanliness, amenities, property conditions & facilities
Massive resort. Some wait staff were great while others were mediocre. Minimal vegetarian and gluten free options. Would not go back.
Stayed 7 nights in Mar 2025

10/10 Excellent

Michael

Stayed 7 nights in Mar 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the variety of activities for the kids. I did not like that I booked the Tropical and was put in the Caribe. I booked the Tropical because we stayed at the Caribe last time and I wanted something different. I may be wrong but I believe we were only allowed the al a carte restaurants at the Caribe. I would have like to have tried some of the others at the Colonial or Tropical. However, my number one complaint about the resort is how late the shows are. There are two theaters and it would have been nice if at least one of them the show started at 8pm or even 8:30. We could barely stay awake long enough to enjoy the shows.
Stayed 7 nights in Mar 2025

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this resort.Great for families
Stayed 8 nights in Feb 2025

4/10 Poor

Kurt, Clinton Township

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Property was outdated. Way over priced…wouldn’t go back
Stayed 7 nights in Feb 2025

8/10 Good

Alison

Travelled with family and small children
The food wasn't amazing.
Stayed 9 nights in Feb 2025

10/10 Excellent

Karri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
124
Stayed 7 nights in Feb 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jun 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was fantastic. The beach and pool area are really nice and the ocean swimming is amazing. The resort is really well kept. Getting chairs in the morning is tough unless you are a really early riser. There are so many trails and paths to follow for some great walks on the property. It is a very busy resort and the buffet felt somewhat chaotic with so many people. There are activities such as mini-golf, bowling and a small water park but all of these extras are not included with the cost of the stay. Overall a great resort.
Stayed 7 nights in Feb 2025

10/10 Excellent

Owen Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing, clean, fun resort
Stayed 7 nights in Feb 2025

10/10 Excellent

Erick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!
Stayed 7 nights in Feb 2025

10/10 Excellent

Raquel, Norristown

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo está muy bonito
Stayed 3 nights in Jan 2025

2/10 Terrible

Noelia

Disliked: Staff & service
Stayed 6 nights in Dec 2024

10/10 Excellent

Samantha Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean, we loved everything about it
Stayed 7 nights in Feb 2025

8/10 Good

Chantille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Anne, Lethbridge

Stayed 7 nights in Feb 2025

10/10 Excellent

Natasha

Stayed 6 nights in Dec 2024

6/10 Okay

Mariya S, tsawwassen

Liked: Cleanliness, staff & service
.
Stayed 7 nights in Feb 2025

10/10 Excellent

Nicole

Stayed 6 nights in Feb 2025

4/10 Poor

Naim

We booked our stay at Barceló Tropical and when we checked in we were given rooms in Colonial. When we made our reservation we selected rooms with 2 beds but were assigned rooms with a single bed. According to the check in clerk that’s all they had and could not accommodate is. We had to share beds although we specifically booked separate beds during reservation. The a/c in the did not work properly for the whole 11 day stay. The restaurants were way over crowded and food quality wasn’t always good. They do not have enough lounging chairs at the beach and guests were carrying chairs from the pool to the beach. Iong lines at lunch dinner and at the bar which all seemed under staffed.
Stayed 11 nights in Dec 2024

10/10 Excellent

jamie Adam, Sherwood Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Huge, clean and great food.
Stayed 7 nights in Jan 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was accomodating, no pressure for anything. Great for a family or people who dont leave the resort. Always had service. We had some issues with our travel agent and the hotel stepped up and gave us multiple upgrades.
Stayed 7 nights in Jan 2025