Barceló Maya Tropical - All Inclusive

4.0 star property
4-star beachfront property near Xpu-ha Beach

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Photo gallery for Barceló Maya Tropical - All Inclusive

2 outdoor pools, open 9:00 AM to 7:00 PM, sun loungers
1 bedroom, free minibar, in-room safe, desk
Water park
Property amenity
Junior Suite, Oceanfront (Premium Level)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included

Explore the area

View in a map
Carretera Chetumal - Puerto Juarez, Km 266.3, Xpu-Ha, QROO, 77750
  • Place, Ecopark Kantun Chi
    ‪10 min walk‬
  • Place, Puerto Aventuras Golf Club
    ‪3 min drive‬
  • Place, Puerto Aventuras Marina
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Junior Suite, Oceanfront (Premium Level)

8.0 out of 10
Very good
(16 reviews)
  • 53 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Room

8.0 out of 10
Very good
(179 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About the area

Xpu-Ha

On the beach.Your stay at this Xpu-Ha property places you within a 10-minute walk of Xpu-ha Beach and Ecopark Kantun Chi. Also, Cenote Cristalino is within half a mile (1 km) and Puerto Aventuras Marina is within 2 miles (3 km).

What's nearby

  • Cenote Cristalino - 9 min walk - 0.8 km
  • Ecopark Kantun Chi - 10 min walk - 0.8 km
  • Puerto Aventuras Golf Club - 3 min drive - 2.9 km
  • Puerto Aventuras Marina - 3 min drive - 3.2 km
  • Dolphin Discovery - 4 min drive - 3.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 63 min drive

Restaurants

  • ‪Mirador & La Hacienda Buffets - ‬12 min walk
  • ‪Strikers Sports Bar - ‬7 min walk
  • ‪Carey Lobby Bar - ‬9 min walk
  • ‪Jaguar's Discotheque - ‬4 min walk
  • ‪Tokyo - ‬6 min walk

About this property

Barceló Maya Tropical - All Inclusive

4-star beachfront property near Xpu-ha Beach
Barceló Maya Tropical - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Barceló Maya Tropical - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this property measures 10000 square feet (929 square meters) and includes conference space. A children's pool, a health club, and a nightclub are also featured at the luxury Barceló Maya Tropical - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Xpu-Ha property.

  • 478 guestrooms or units
  • 3 levels
  • 2 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 2006
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Barceló Maya Tropical - All Inclusive offers 478 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Xpu-Ha property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Trampoline
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Piano
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Day bed
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Tropical - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.77 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

This property enforces a strict dress code for the Speciality Restaurants. For men, long pants, closed shoes are required and tank tops are not allowed. For women, swimsuits, pool sandals or transparent clothing are not allowed

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barceló Maya Tropical All Inclusive All-inclusive property
Barceló Maya Tropical All Inclusive
Barcelo Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical Xpu-Ha
Barcelo Tropical
Barcelo Tropical Maya
Maya Tropical
Maya Tropical Barcelo
Tropical Barcelo
Barcelo Maya Tropical All Inclusive Hotel Xpu-Ha
Barcelo Maya Tropical All Inclusive Hotel
Barceló Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical All Inclusive
Barceló Maya Tropical Xpu-Ha
Barceló Maya Tropical Inclusi
Barceló Maya Tropical - All Inclusive Xpu-Ha
Barceló Maya Tropical - All Inclusive All-inclusive property

Barceló Maya Tropical - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 555 out of 1013 reviews
Rating 8 - Good. 243 out of 1013 reviews
Rating 6 - Okay. 104 out of 1013 reviews
Rating 4 - Poor. 68 out of 1013 reviews
Rating 2 - Terrible. 43 out of 1013 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John Oliver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fancy and clean
Stayed 7 nights in Aug 2025

10/10 Excellent

Zoya

Stayed 11 nights in Oct 2022

8/10 Good

Geovanny De la

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the good condition of the property, the cleaness, security, transportation, the quality of the shows and variety of food. I did not feel some of the staff to be as friendly as normally mexican people are. In my opinion, there's field for some improvement in that area.
Stayed 7 nights in Jul 2025

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Brianna

Travelled with family and small children
Liked: Amenities
I loved the hotel's pool, it's very large with several swimming areas. The buffet food has to improve, it's not very good and they always had the same thing. The hotel staff was not very friendly.
Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Had a blast!!
Stayed 6 nights in Jul 2025

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food variety could be better.
Stayed 5 nights in Jul 2025

8/10 Good

Rubilanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value for money! Had the best most relaxing time. The staff was very impressive, as well as the pool, spa, and beach! Food was ok and room had the best ac ever. We will definitely be coming back again soon :)
Stayed 2 nights in Jul 2025

6/10 Okay

Andrew

Liked: Amenities
Beautiful property, lovely pools and lots of amenities. Food is OK, nothing spectacular but not terrible. Room was very dated with uncomfortable mattresses. This was by far the biggest draw back. Service was hit and miss, some friendly and helpful staff, but also a lot who seemed indifferent. Worst and longest check in experience I can recall having, which considering there were only 5 people ahead of us. It was just painfully slow.
Stayed 10 nights in Jun 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love the surroundings of the place The food, I didn’t like much I thought it could have been better!! The service was good with some people and not so good with other.
Stayed 4 nights in Jun 2025

6/10 Okay

Wilfredo Guzman

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property is beautiful and very clean. The buffets were below average and the a la carte restaurants were also below average. Staff was not really friendly.
Stayed 6 nights in Jul 2025

10/10 Excellent

Sara

Stayed 11 nights in Jun 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, helped with anything we needed. Good food and clean rooms
Stayed 6 nights in Jul 2025

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and beautiful the staff were nice and friendly. Front desk were helpful and most of the staff. Great place to stay! Love that you can visit all the 6 hotels. The all inclusive was only for the four. Which I stayed in Tropical, so it included Colonial, Beach and Caribe. All pools and beaches were nice to visit and restaurants. The Spa/Gym I loved and enjoyed as well and the water amenities. As well as the outdoor water activities. Was a great vacation and enjoyable for families, friends and even solo.
Stayed 4 nights in Jun 2025

10/10 Excellent

Oneyda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Bujar

Stayed 7 nights in Jul 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Rocio

Stayed 4 nights in Jul 2025

10/10 Excellent

Danty Khanjaroo

Liked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

Juan F

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was humid and could have had a little better upkeep. Fan in bathroom didn't work. But overall very good
Stayed 6 nights in Jun 2025

10/10 Excellent

Onessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service here. Rooms were clean. Room service daily and the mini fridge in the room was always restocked. Pools were large and clean. Swim up bar was nice. Staff were friendly even when treated poorly by other guests. Fun activities. Javi at the breakfast buffet was the highlight of our trip. Beach was not too amazing as we came during the peak of seaweed season. So I don’t blame them. Not sure much effort was being taken the remove any of it though.
Breakfast buffet view
Walkway to pool
Stayed 3 nights in Jun 2025

8/10 Good

Marcy L

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay although Expedia was the one who dropped the ball both on our transportation times for the shuttle and not having a representative on sight ALL week. We had not contact person to assist us.
Stayed 9 nights in Jun 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
You can snorkel right off the beach and see many fish on the reefs. You can swim here with turtles. Beautiful beach. Beautiful giant pools. Many options for dining.
Stayed 7 nights in Jun 2025

10/10 Excellent

Anna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
despite the fact that the hotel is not new, it has a very beautiful area, a fantastic beach. Everything is well-groomed. The staff takes care of the guests, even if you come to the buffet, the service will be the best.
Stayed 7 nights in Jun 2025