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Holiday Inn Express & Suites Phoenix East - Gilbert, an IHG Hotel

2.5-star property
5285 E Baseline Rd, Gilbert, AZ 1-855-887-0424
4.7 out of 5
Exceptional!
See all 18 travelocity Reviews

"It was a very clean and comfortable hotel! We are glad we picked to stay here while in town for Nationals! " More

By a verified traveller on Thu 15 Jun 2023

Points Of Interest

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Hotel Description

Gilbert guestrooms with free WiFi

Near the airport

Within a 15-minute walk of the hotel, you'll find Banner Gateway Medical Center and Abrazo Mesa Hospital. A.T. Still University and Superstition Springs Golf Club are also within 2 miles (3 km).

Free perks

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $160* Per night/room 29 Apr. - 30 Apr.

Suite, Multiple Beds, Accessible (Communication)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express & Suites Phoenix East - Gilbert, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Phoenix East - Gilbert, an IHG Hotel

Everyone (6) Couples (4) Family (8)
5 out of 5

Posted by , from Bullhead City on 1 Jan. 2024

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Comment from Hotel Management

5 Jan. 2024 by Front Desk Team

Hello Kathy, Thank you for taking the time to leave us a 5/5 review. Your feedback is important to us! We are glad to hear you enjoyed your stay. We hope to see you back soon!

5 out of 5

Posted by , from Henderson on 20 Dec. 2023

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Comment from Hotel Management

23 Dec. 2023 by Front Desk Team

Thank you for taking time out of your day to leave us a 5/5 review. We are glad to see that you enjoyed your stay! We hope to service you again soon!

5 out of 5
It was a very clean and comfortable hotel! We are glad we picked to stay here while in town for Nationals!

Posted by on 15 Jun. 2023

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Comment from Hotel Management

16 Jun. 2023 by Taylor Ayers - AGM

Hello Natali, Thank you so much for your 5/5 rating! We are so happy to hear that you enjoyed your recent stay with us, and look forward to having another opportunity to serve you again in the future.

5 out of 5
Great place. Clean and comfortable. Excellent breakfast options.

Posted by on 15 Nov. 2022

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Comment from Hotel Management

16 Nov. 2022 by Taylor Ayers - FOM

Hello Jennifer, Thank you so much for your 5/5 rating! We are so glad you enjoyed your recent stay with us, especially because of our clean and comfortable rooms, and our delicious complimentary breakfast. We hope to see you back!

5 out of 5
very nice hotel

Posted by on 12 Oct. 2022

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Comment from Hotel Management

30 Oct. 2022 by Taylor Ayers - FOM

Hello Stephen, We are so happy to hear that you enjoyed your recent stay with us. We hope to have many more opportunities to serve you again in the future.

5 out of 5
Beautiful hotel and pool area and staff were very helpful and professional.

Posted by , from MOLINE on 20 Apr. 2022

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Comment from Hotel Management

30 Apr. 2022 by Taylor Ayers - FOM

Hello Laura, Thank you so much for your 5/5 rating! We are so happy to hear that you enjoyed your recent stay with us, especially because of our beautiful facility, resort style pool and wonderful staff. We hope to see you back soon!

5 out of 5
Facilities felt brand new

Posted by , from Chickasaw on 2 Feb. 2022

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Comment from Hotel Management

2 Feb. 2022 by Taylor Ayers - FOM

Hello HOLLIS, Thank you so much for your 5/5 rating! We are so happy to hear that you enjoyed your recent stay with us, and we look forward to having another opportunity to serve you again in the future!

5 out of 5
Hotel had easy access in and out of property.

Posted by on 15 Nov. 2021

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Comment from Hotel Management

16 Nov. 2021 by HIEX Phoenix/Gilbert

Hello Polly, Thank you so much for your 5/5 rating! We are happy to hear that you enjoyed your recent stay with us, and we look forward to having another opportunity to serve you again in the future!

3 out of 5

Posted by on 27 Aug. 2021

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5 out of 5
I stay here for all my trips to Mesa. Great hotel in a perfect location.

Posted by on 7 Jul. 2021

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Comment from Hotel Management

8 Jul. 2021 by HIEX Phoenix/Gilbert

Hello, Thank you so much for your 5/5 rating! We are so happy to hear that not only are you a frequent guest, but that you enjoyed another great stay with us. We look forward to your next visit!

About the Holiday Inn Express & Suites Phoenix East - Gilbert, an IHG Hotel

Location 5285 E Baseline Rd, Gilbert, AZ 85234

Property Features

Holiday Inn Express & Suites Phoenix East - Gilbert, an IHG Hotel offers its guests a seasonal outdoor pool, a spa tub, and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Barbecue grills, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Phoenix East - Gilbert, an IHG Hotel. Free self parking is available. You'll have access to the outdoor pool at a partner property. This Gilbert hotel is smoke free.

  • 100 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • 1 conference room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Phoenix East - Gilbert, an IHG Hotel offers 100 accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 14 years old are not allowed in the spa tub.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Gilbert East Mesa Hotel
  • Holiday Inn Express Gilbert East Mesa
  • Holiday Inn Express Suites Phoenix East Gilbert
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You should know

  • The seasonal pool will open in January and close in December.
  • Pool access available from 7 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.