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Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

2.5 star property
Gilbert guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

Outdoor pool, open 7 AM to 10 PM, free cabanas, pool umbrellas
Interior
Exterior
Restaurant
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly

Explore the area

View in a map
5285 E Baseline Rd, Gilbert, AZ, 85234
  • Place, Banner Gateway Medical Center
    ‪9 min walk‬
  • Place, A.T. Still University
    ‪2 min drive‬
  • Place, Cactus Yards
    ‪7 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(80 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communication Accessible)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible (Communication)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
  • Pet-friendly
  • Free WiFi
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CA $422 total
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About the area

Gilbert

Near the airport.Within a 15-minute walk of the hotel, you'll find Banner Gateway Medical Center and Abrazo Mesa Hospital. A.T. Still University and Superstition Springs Golf Club are also within 2 miles (3 km).

What's nearby

  • Banner Gateway Medical Center - 9 min walk - 0.8 km
  • A.T. Still University - 2 min drive - 1.9 km
  • Superstition Springs Center - 3 min drive - 3.8 km
  • Cactus Yards - 7 min drive - 6.4 km
  • Salt River Tubing - 10 min drive - 9.1 km

Getting around

  • Superstition Springs Transit Center - 5 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 17 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬9 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Chick-Fil-A - ‬5 min walk
  • ‪Circle K - ‬5 min walk
  • ‪Black Rock Coffee Bar - ‬3 min drive

About this property

Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

Gilbert guestrooms with free WiFi
Holiday Inn Express & Suites Phoenix East - Gilbert by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Barbecue grills, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Phoenix East - Gilbert by IHG. Free self parking is available. You'll have access to the outdoor pool at a partner property.

This Gilbert hotel is smoke free.

  • 100 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
Holiday Inn Express & Suites Phoenix East - Gilbert by IHG offers 100 accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Exterior
Staybridge Suites Phoenix East - Gilbert by IHG
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, 837 reviews
The price is CA $171
CA $196 total
includes taxes & fees
Oct 19 - Oct 20
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7 AM to 10 PM.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Gilbert East Mesa Hotel
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Holiday Inn Express & Suites Phoenix East - Gilbert by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 749 out of 952 reviews
Rating 8 - Good. 144 out of 952 reviews
Rating 6 - Okay. 25 out of 952 reviews
Rating 4 - Poor. 12 out of 952 reviews
Rating 2 - Terrible. 22 out of 952 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Clifford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handicap Rooms to far from elevators or front desk

The handicap rooms are way to far from the elevators ‼️ I’m handicap and I have walk a very long distance with my cane from the parking lot to front desk to the room. Not a single wheelchair or scooter to held me get to the room. Also as far as the bed and room every thing else was perfectly great
Stayed 1 night in Jul 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, but rude breakfast attendant

It was great but the attendant at breakfast was extremely rude to us and others in the room with us. She spoke down to us and others for how many pancakes they were making!
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and professional
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice facility for the price.
Stayed 3 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The room smelled very nice and clean, and the bed was very comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Georgianna

Stayed 2 nights in Jul 2025

10/10 Excellent

Zaffany

Stayed 2 nights in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean and accomodating

I stayed over a weekend here. It's a really nice place. Super clean. The breakfast was good, and the front desk workers were very nice. I travel a lot, and this is hotel is one of the cleanest I've ever stayed. I definitely recommend. Didn't get to use the pool, but it was a nice spot. Restaurants and supermarkets a short drive from hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Heather

Stayed 3 nights in Jun 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Front desk man was very nice and helpful. Outdoor area is cute with pool and hot tub. Bed is comfy. Room is clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Soren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Alexa

Stayed 1 night in Jun 2025

10/10 Excellent

Jean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Philip

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Bed had hair on it and under the sheet. Bathroom counter had short trimmed hair Shower had hair in it and on shelf/ soap dispenser Shower very dirty. Overall terrible cleaning job before check in.
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We alsways love staying here for our gilbert travels
Stayed 4 nights in May 2025

10/10 Excellent

Vieda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a wonderful experience. Nice and clean and the staff was very friendly. I would highly recommend it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter, portchester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. I travel to the Phoenix area quite often and I will only stay at this property from now on
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel. Nice room but AC was loud. Nice stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Allison

Stayed 1 night in May 2025

8/10 Good

Janna

Stayed 1 night in May 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Blaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great breakfast!!
Stayed 3 nights in May 2025