This was the worst hotel experience I have had in a very long time. First, the hotel is NOTHING like what is in the pictures, we went to the address listed and they said we were at the wrong place and sent us next door to the most disgusting building. Next, the room was filthy, stains all over the couch, a broken zipper on the couch cushion so the couch cushion cover wasn't even on the cushion. The a/c didn't work, the window was broken and duct taped, the T.V. didn't work and they were literally trying to make us continue staying in that room. I had to throw an all out fit to get moved to a different room with all of the same issues except the T.V. had some channels that worked. This room cost us over $160 because the occupancy in the area was high and very few hotel rooms were left due to special events in the area. When we asked to talk to a manager I was told that she wouldn't be in until the next day. This place is a bait-n-switch, we paid for and reserved a suite and it was NOTHING even close to the way it was portrayed online. We were told that we didn't reserve a suite, the pool and jacuzzi was a block away at another property! BEWARE!!!
