There's a coffee shop/cafe on site. WiFi is free in public spaces. Allya Patong Mansion offers its guests a health club and a sauna. An airport shuttle (available on request) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Allya Patong Mansion. Self parking is free. You'll have access to the outdoor pool at a partner property.
The duvet had no cover on it which I found a bit gross. The internet states that it has a health club and gym, it does not. The gym is across the road and you have to pay to use it. There is also no pool, this too is across the road and in low season you have to pay to use it as well. The staff where very friendly and easy to deal with. They let me use their phone to confirm my tours and offered free wifi.