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4.7 out of 5

"I have stayed at this resort 4 times in the past year. The reasons I stay here is first the resort staff. All of the staff go way beyond to make you ... " More

By a verified traveller on Fri 06 Dec 2019

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Hotel Description

4-star hotel near Kata Noi Beach

Close to the beach

You'll be within half a mile (1 km) of Kata Noi Beach and 2 miles (3 km) of Karon Beach with a stay here. Also, Big Buddha is within 3 miles (5 km) and Chalong Temple is within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the health club and perks like free self parking.

Soaking tubs, free WiFi

The 209 individually furnished guestrooms offer free WiFi and minibars. Other amenities include balconies, deep soaking bathtubs, and flat-screen TVs with cable channels.

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max
C$267* Per night/room 1 Jan. - 2 Jan.

Signature Club Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Room, Sea View (Club)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Chanalai Garden Resort, Kata Beach ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Chanalai Garden Resort, Kata Beach

Everyone (5) Couples (1)
5 out of 5
I have stayed at this resort 4 times in the past year. The reasons I stay here is first the resort staff. All of the staff go way beyond to make you feel welcome and are there for anything you might need while visiting. The resort is clean and well maintained. The rooms are spacious and offer everything you need for a pleasant trip. I read a lot of complaints that the rooms need updating. Obviously over time unfortunately vacationers will damage things but the resort does what it can to replace the items damaged. The resort is across the street from the beach and with in walking distance of every shop and restaurant you would want to visit. Kata beach is an excellent place to stay and if you choose too I would highly recommend staying at this resort, you wont be disappointed.

Posted by , from Kuwait on 6 Dec. 2019

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Comment from Hotel Management

7 Dec. 2019 by Nicole

Dear CJ, Thank you so much for sharing this lovely review and I would like to thank you for your kind comment about hotel facilities, service, location, activities and staffs. We are delighted to hear you enjoyed your stay and would like to thank you for your kind recommendations, not only about the resort itself but also the good location of nearby restaurants and Kata beach. We look forward to welcoming you again soon at Chanalai Garden Resort, Kata Beach with our friendly smiles and Thai Hospitality. Best regards, Nicole Bravo Guest Relations Officer

5 out of 5
Overall the resort, pools, grounds and staff are excellent. This is my 4th time staying at the resort and the reason I keep going back is listed above.

Posted by on 20 Oct. 2019

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Comment from Hotel Management

30 Oct. 2019 by Nicole Bravo

Dear Guest, Thank you so much for sharing this lovely review and I would like to thank you for your kind comment about hotel facilities, service, location, activities and staffs. We are delighted to hear you enjoyed your stay and would like to thank you for your kind recommendations, not only about the resort itself but also the good location of nearby restaurants and Kata beach. We look forward to welcoming you again soon at Chanalai Garden Resort, Kata Beach with our friendly smiles and Thai Hospitality.

5 out of 5
Staff was very accommodating, friendly, and nice. Rooms could be updated a bit but was overall satisfied.

Posted by on 7 Oct. 2019

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Comment from Hotel Management

30 Oct. 2019 by Nicole Bravo

Dear Guest, Thank you for choosing our resort and taking your valuable time to share your wonderful review . It is a real pleasure to have you with us. I am extremely happy to read that you enjoyed your stay, especially hospitality service provided by our team members. Your encouraging words brought many smiles among us – certainly a wonderful compensation for all the hard work by the team. The entire team and I look forward to welcoming you back to our resort, hopefully in not too distant future.

5 out of 5
This was my second visit in 3 months. The property is way beyond excellent. The staff is super and welcoming. The property is super convenient to the area and directly across the street from the beach. The only negative thing is there is a lot of steps at the resort but you end up walking everywhere you go anyway so it shouldn’t be a issue. I will stay again and again

Posted by , from USA on 1 Jun. 2019

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Comment from Hotel Management

3 Jul. 2019 by Joy

Dear CJ, Thank you for choosing Chanalai Garden Resort for your holiday in Phuket and taking the time writing review about your recent stay experience. We are glad to read your kind compliment to our staffs. We are also happy to hear that you had a pleasant stay. We do hope to welcome you back in very near future. Finest Regards, Noppawan Kariyaleelakul Assistant Hotel Manager

5 out of 5
The property is in a great location with in steps of the beach. The staff is way beyond friendly and courteous. The grounds and kept clean and the prices of food are well priced with outside prices. There are a lot of steps on the property but the reviews speak of that Overall I will definitely be back to this resort

Posted by on 5 Apr. 2019

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3 out of 5

Restaurant

If you need to stay near kata beach with reasonable price then this is a hotel. I would not recommend eating Buffett at their restaurant..terrible foods. The only person I would give a thump up is the restaurant manager Mr. Ji after I complained about the foods there. He invited us back for a quick lunch with authentic Thai foods..and he did it..gain back my thought about their service. As long as they can perform this level of quality foods as they served my family ..they can gain more customers coming back to stay with them.

Posted by , from california on 21 Jun. 2016

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About the Chanalai Garden Resort, Kata Beach

Location 247 Koktanode Rd, Karon, Phuket 83100

Property Features

Chanalai Garden Resort, Kata Beach offers its guests an outdoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. You'll find a business center on site. A terrace, a complimentary children's club, and tour/ticket assistance are also featured at the business-friendly Chanalai Garden Resort, Kata Beach. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4-star Karon hotel is smoke free.

  • 209 guestrooms or units
  • 5 levels
  • 6 buildings
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Kid's club (free)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Phuket Intl. Airport (HKT) (47.2 km / 29.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Chanalai Garden Resort, Kata Beach offers 209 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, bidets, and complimentary toiletries. This Karon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Private balcony
  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Air conditioning
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee
  • Toothbrush and toothpaste available

Food & Drink

The hotel hosts a free manager's reception daily.

Morakot Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Spice Trail - This restaurant serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1000.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Chanalai Garden Resort, Kata Beach

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) guidelines.

  • No rollaway/extra beds available
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows regional sanitization guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 2000.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 530 for adults and THB 265 for children (approximately)
  • Airport shuttle fee: THB 1200 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tropical Garden Phuket
  • Tropical Garden Resort
  • Tropical Garden Resort Phuket
  • Tropical Resort Garden
  • Chanalai Garden Resort Kata Beach
  • Chanalai Garden Resort
  • Chanalai Garden Kata Beach
  • Chanalai Garden
  • Tropical Garden Kata
  • Chanalai Garden Resort Phuket/Kata Beach
  • Tropical Garden Hotel Kata Beach
  • Chanalai Resort, Kata Karon
  • Chanalai Garden Resort, Kata Beach Hotel
  • Chanalai Garden Resort, Kata Beach Karon
  • Chanalai Garden Resort, Kata Beach Hotel Karon

You should know

  • Chanalai Garden Resort, Kata Beach offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.